Irena Micková

From the very first email I sent, the response was caring, empathic and non-judgemental. You replied to all my emails and queries promptly and there was never any "hard sell" or pushing to commit. I thought this showed great integrity. When I booked my flights, you gave options for accommodation, again with no hard sell. All I had to do was book my flights and show up as you had reserved the hotel, arranged for me to be met at the airport and taken to the hotel. All the pre-op consultations had been pre-booked for me and you accompanied me to all of these appointments, translating for me which was invaluable. You really made things look effortless but I know from personal experience that that is not always the case, as you obviously put in all the hard work behind the scenes to ensure everything went without a hitch.  I really appreciated the extra help you extended with booking taxis on my behalf, too.   The time we spent together was relaxed and you offered insight into the Czech culture which was very informative.  I also admired how you were very respectful when you accompanied me on my consultations.   I think Medical Travel Czech Republic is lucky to have you as their representative.  You are an asset to them and my experience was perfect thanks to your professional manner and your personal moral qualities. I can't thank you enough!