Eyelids

James, UKPlastic SurgeryFebruary 2019

Thank you for your assistance throughout, the transport back to the airport, it was my own private car which was really nice thank you for that.

I honestly could not fault your service throughout the whole process,  I was so nervous traveling alone and the fact I had never had surgery like this before it made me more uncomfortable, but your constant communicating throughout the process really put me at ease and really help me put my mind to ease. 

I really liked the quick reply in emails if I had any questions or queries to be answered and the honesty in which you delivered them. 

All of the transport you provided for me was Brilliant and all on time. 

When I arrived at the clinic The met your colleague Marie as you could not attend, but she was so nice and polite and helped me to get settled through the consultation, she talked to me throughout the whole morning which I thought was a nice touch from you guys as a lone traveler to the unknown it was really nice to be put at ease the moment I arrived.

The medical staff at the clinic were all really nice and friendly and could not have done any more for me. 

Prior the procedure back 1 year ago when I found you guys through an online search, I did not think I would have gone through with this process, had it not been all the emails and personal constant contact about this with yourself I would have not have done this. I still sit here today 1 week on saying I can’t believe I went ahead with this procedure I really can’t.. thank you so much Klara I would totally recommend you guys to anyone in the future and I don’t think I would not change one thing which you have done for me.. all I really have done was show up your guys done everything for me and that will definitely have a lasting effect on me in a positive way.

Thank you  again so much Klara to you and your team, if I need anything in the future I know where to find you.

Jamila, UKPlastic SurgeryJanuary 2019

I just want to say thank you so much for all the help and support given by Medical travel.  I was given the top 3 clinics along with the procedure and prices. To be very frank I was reluctant to go abroad for my facelift but Medical travel team Marie, the international patient coordinator answered to my emails promptly and helped me throughout my journey, flying from London to Prague, picking from airport dropping me to my hotel. As my consultation and surgery for the face, neck lift + blepharoplasty and browlift were scheduled,  Marie picked me from the hotel and did not leave me until the consultation and admission done.  

With regards to the surgery, it went will. I must say Dr Vašek done a very good job. Since everyone recovers differently. In my case, I was just impatient I bruise very easily need 10 times more to recover whereas, I met some clients who have recovered just in a week. After 3 weeks 50% swelling was gone still waiting for the final result lol! The clinic environment was so professional, from the admin staff to the nursing and kitchen staff, everyone gave me the best care. they follow strict infection control policy I felt myself in safe hands.

On the whole, it was a positive experience, going through Medical travel put me on ease. If I have to go for another procedure, will definitely go via medical travel. My whole experience went so well. Dr Vašek will give the best advice on what needs to be done and he will not do an unnecessary thing if we don't need it. However, as I mentioned try not to be impatient for the result.

Thanks again Marie!

Anita, NorwayPlastic SurgeryDecember 2018

So far, I'm extremely happy. I have no idea how the surgery will turn out as my face is very swollen but the way I've been treated and looked after has been exceptional. The last thing I heard in the operating theatre before becoming unconscious was Elvis Presley playing loudly on the radio. Ha! Not conventional but I enjoyed that a lot! When the nurse and anesthesiologist where wheeling another patient into my room after her surgery, I heard them singing 'We are the Champions' and 'Barbie Girl'. They obviously enjoy their work. I really enjoyed the vibe in the clinic. All the staff were attentive and professional!

I wanted to extend my stay at Capital Apartments but they were fully booked. They went out of their way to find me another place to stay. Super appreciative of all the wonderful people I've met. I have a feeling I'll be back again!

Anne, UKPlastic SurgeryNovember 2018

My experience on the whole has been a very positive one.  Here are some points:

Jessica from Medical Travel Czech Republic was outstanding.  At all times, throughout the whole process, I felt I was in very capable hands.  Jessica was very thorough, prompt and efficient from start to finish.  She answered all my queries in a timely manner, made lots of suggestions for things to do in Prague and was fantastic liaising with the clinic.  Not only is she very professional, she also has a beautiful fun and friendly manner. I would highly recommend Jessica to anyone who wishes to have medical treatment in Prague.

I was very impressed with how my trip was organised.  A taxi met us at the airport, presented us with guide books, which I felt was a lovely touch and brought us directly to our apartment.  Jessica met us at the clinic the following day and escorted us back to the city centre after our initial consultation.  She was in touch with us constantly.  A taxi was also organised to take us back to the airport.  Something we didn't have to worry about.

There were a number of 'organisational' issues with the clinic, however, with the assistance of Jessica, these were resolved to our satisfaction.  The staff at the clinic were lovely, and the facilities were modern and up to date.  My only concern was the lack of English spoken by the nurses.  It was difficult to communicate with them and I was concerned that if something went wrong during the night when the reception staff had left the building, how would you communicate with them.  As I have said, they were really lovely, but their lack of English made basic communication difficult.

It's been less than two weeks since my surgery and I am 'over the moon' with the result.  The surgeon did a wonderful job and I would definitely recommend him.  
I intend to undergo further treatment early next year and will definitely use Medical Travel Czech Republic again.

Many thanks for a wonderful experience.

Chris, UKPlastic SurgeryNovember 2018

Thank you for all of your help, if we choose to have any further surgery we would not hesitate to to use Medical Travel  Czech again.

Everything was so simple and streamlined, the communication from yourself was impeccable, everything happened as we were advised it would in the same time scale as said. For two ladies that usually travel with husbands this was a big thing for us, at no time did we have any concerns as everything was explained to us. Many thanks for putting us at ease and making this happen.