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Medical Tourism References

It is always wise to check the experiences of other clients when using any service. So, whichever procedure you're interested in, plastic surgery, artificial insemination, weight loss surgery, check this page to read the often very detailed comments of people from around the globe, who've come to us to have their wishes fulfilled.

Simone, UK

Plastic Surgery
January 2021
My journey to getting breast reduction has been a long one spanning...

My journey to getting breast reduction has been a long one spanning many years. From a young age I have had large breast that affected my self-esteem.

Contacting you was so scary; I wasn't sure if your company was legitimate. However, from my first email you have been brilliant. You patiently answered all my questions, and when I asked you to call you did so. Nothing was too much for you (you should get a pay rise ).I can honestly say that without you Svetlana I would not have proceeded, especially when COVID-19 caused even more anxiety. You went above and beyond my expectations.

The clinic was beautiful and clear. The surgeon and staff were all first class.Now that I have been through the surgery, I now see that there was nothing to fear. Everything went brilliantly, everyone I met was so kind and helpful. 

If anyone is still unsure and thinking that this is too good to be true. I have no hesitation in recommending Medical Travel. I am healing nicely and looking forward to showing off my new look in the summer. I hope to contact you again to arrange a further procedure.

Once again thank you for your amazing care and commitment to getting me this life changing surgery.

Julia, UK

Plastic Surgery
January 2021
Just some quick feedback.  I had a very positive experience overall....

Just some quick feedback.  I had a very positive experience overall.  Your assistance was extremely helpful and much appreciated.  Everybody at the clinic was very helpful and the staff that looked after me before, during and after surgery was excellent. I'm still healing but so far my results are looking good.  Dr. Kreja also feels happy with my progress.

As you know, the only disappointment for me was the fact that I had to have another Covid test when I've already produced one.  I realise this is not your fault but the system is misleading.  I wouldn't have gone through the trouble of having one in England if I'd known very clearly what the clinic expected on the communication from the UK test.

Overall though - I would highly recommend surgery along this avenue for anybody considering travelling to Prague.

Lorraine, UK

Plastische Chirurgie
January 2021
I’ve been great after the procedure thank you. The clinic was lovely...

I’ve been great after the procedure thank you. The clinic was lovely and the staff really helpful.  I’m really happy with the results and have been recommending the clinic to my friends. 

Nana, UK

Weight loss procedures
December 2020
I truly loved using your services, it made the process that much...

I truly loved using your services, it made the process that much easier. I knew when and where I had to be and not being from Prague it was very nice to have someone to meet em and walk me thru the whole process. I would absolutely recommend medical travel for anyone who is looking to get safe and accurate medical services. I am more than happy with the outcome and should I have any other medical needs, you’d be the first I contact.

Julia, UK

Plastic Surgery
December 2020
I am well thank you, how are you? The recovery post surgery was...

I am well thank you, how are you?

The recovery post surgery was surprisingly very easy... I am 3 weeks post op and feels more like 3 months.. I wish I had more of an opportunity to explore Prague but I will be sure to return after covid. Although, I had a very nice view from the apartment while staying indoors. (Photo attached) 

When I arrived into Prague there was a mix up with the transfer, I WhatsApp’d Barbora and she ordered me a taxi quickly which was nice. Offering a transfer service from the airport and to the clinic was convenient and very helpful. Barbora was lovely :) 

During our communication, I felt as if I asked many questions and you always responded with an answer within a timely manner. I think the pre op email was useful. Up to date covid 19 information, also useful. Forme clinic was nice; the staff were great, the room was nice and food was good.

If there was anything to say, maybe using a portfolio of before and after photos alongside the original surgeon quote/consultation would be nice as additional information.

 

breast surgery reference

Joe, UK

Plastic Surgery
December 2020
I’m feeling good Richard, just slowly recovering. The service I had...

I’m feeling good Richard, just slowly recovering. The service I had off you was great always felt like I had someone to talk to if I was having any questions about the surgery.

Angela, UK

Plastic Surgery
December 2020
Thank you for your help and services. I was very pleased with...

Thank you for your help and services. I was very pleased with everything. Maybe the only thing I would change would be a long time recovery after the operation. I think it is quite difficult to do your medication yourself, in the first days after surgery. And it was hard for me to wash the wounds, to apply the gels. I'm a nurse too.

Otherwise, everything was perfect. Thank you to the Doctor and the Nurses for all their efforts. In fact, I have to thank the whole team, each member was a wonderful part.

Barbara, Germany

Plastic Surgery
November 2020
I have been more than pleased with the services from your company...

I have been more than pleased with the services from your company Medical Travel. I applaud you, Klara, as Representative for your firm as well. Your communications, help, and guidance were invaluable to me. I would be pleased to use your firm again next year, for the second and final procedure which I wish to have performed by Dr. Beneš. Again, many, many thanks to you for everything, and I hope to be in touch.

Tim & Nadi, Germany

IVF Egg Donation
November 2020
We highly recommend Gynem to everybody looking into fertility...

We highly recommend Gynem to everybody looking into fertility treatment. They provide a very professional service and make everyone feel very welcome. The facilities are state of the art, quiet and super clean. The team is very friendly and professional. The doctors speak different languages, e.g. Dr. Vlcek is fluent in German and English.

You are assigned a Coordinator who keeps you up to date by email and/or phone. This is such a benefit! Our coordinator, Hana, was very kind and attentive to all our needs. She answered all our questions, kept us up to date and sent all results immediately. She helped us understand the procedures and coordinated all steps with doctors and the laboratory. She was present at every appointment and gave us all information and results afterwards in writing. If there was a question, we didn’t think of during the appointment she spoke with the doctor or laboratory and provided the answer quickly. So relaxing compered to our treatments in Germany!

We want to say thank you to every member of the team, our coordinator, the doctors and receptionists and not to forget the embryologists who do an amazing job.

Ashleigh, UK

IVF Egg Donation
November 2020
Just dropping you a quick email to let you know everything went well...

Just dropping you a quick email to let you know everything went well today at our 12 week scan, all looks perfect with the baby. Finally I will be able to relax! Thank you for everything you have done on our journey to get here. Will keep in touch. Hope everything is good with you and your family.

Fumie, Japan

IVF Egg Donation
November 2020
The pregnancy test was positive. And the doctor could see the heart...

The pregnancy test was positive. And the doctor could see the heart of the baby. I still can't believe I could become pregnant. I really appreciate your support and the support of the whole Gynem staff. Hopefully I can keep the baby. We would like to keep frozen the embryo left.

 

Katharine, UK

Plastic Surgery
November 2020
Five Star Hana from Medical Travel and the team provide an excellent...

Five Star

Hana from Medical Travel and the team provide an excellent service if you're travelling overseas for treatment. They guide you through from beginning to end and are always on hand to help with what can be a scary and traumatic process. 

The operation I received was incredible, the surgeon Dr Benes of Forme Clinic is a miracle worker.  All in all, a great experience under the difficult Covid circumstances. Thank you Hana and the team for your kindness and support. 

Catriona, UK

Plastic Surgery
November 2020
Thank you so much - I feel great. Just taking it easy and made it to...

Thank you so much - I feel great. Just taking it easy and made it to the airport. Thank you for all your help.

Irene, UK

Weight loss procedures
November 2020
Borders; No problems at all. I didn’t even see anyone at the Austrian...

Borders; No problems at all. I didn’t even see anyone at the Austrian/Czech border.

Gastric balloon; It fulfilled all my expectations. It was the tool I needed to kick start a more healthy lifestyle. I lost 16kg in 5 months, so yes it met my goals. I will say your team are correct with advice given ‘it is a tool, you still have to put a lot of work into it’ ie exercising and eating healthy.

Service; Excellent, I do not have a bad thing to say. You were especially brilliant, you answered all my emails, phones and queries. You were also very helpful during this unpredictable time of the Covid pandemic.

The hospital is very nice, clean and the staff were polite and informative. I would certainly recommend Medical Travel.

Thank you very much again.

Shaunni, UK

Plastische Chirurgie
November 2020
I’m doing great thank you I hope all is well with you. Still healing...

I’m doing great thank you I hope all is well with you. Still healing but definitely heading in the right direction. Would love to give some feedback. Overall my experience was fantastic and I would definitely recommended both Medical travel and the Forme clinic. I had abdominalplasty several years ago in Burno but the experience this time was far superior. If there was anything that would have made my experience better or easier I would say the following;

* It would have been good to have had other patient experience before surgery, if you had a way to set up some ex patients who would be happy to talk to new potential patients about their experience that would help. It would also probably increase your turnover too as if anyone was in doubt about whether cosmetic surgery abroad was for them if they spoke to actual people who had had surgery abroad it would ease their mind. I would be happy to be a contact for anyone thinking about surgery with you for instance to ease their minds.

* definitely better post op instructions. In the UK when someone leaves hospital and they are to visit their Doctor for post op care or suture removal it is always the nurse at the doctor surgery that does that and all UK hospitals discharge patients with a letter to give to the nurse with full details on what they need to do, what stitches need coming out and when. I ran into trouble as you know with my suture removal, the clinic gave me a video and better instructions on what stitches to take out when and how the nurse should take them out. This information would have really been better if it was given to me before I left the clinic. 

* I had told the clinic a few weeks before I arrived that I was vegan but on arrival even in the apartment they weren’t very prepared for that. I struggled to get vegan alternatives for food.  My daughter went to the shop and brought me food I could eat but it would have been nicer if she didn’t have to. 

* it would have helped me before surgery if I had know what to expect after surgery. If I had a list of essential items it would have helped sometimes little things just like making sure you bring cloth ring that will easily go over your head, bring ice packs for your recovery once you leave the clinic, a neck pillow as you have to sleep upright for several days etc. Being prepared is always helpful, if you could provide patients details of what to expect and bring to help on their trip that would help. 

* it was lovely that you met me at the clinic on that morning and definitely eased my anxiety so that was really good! 

* airport transfer was really great and appreciated, a lovely gesture that really takes off some worry.

* aftercare support has also been really good, even when I did have problems you helped sort them out and the clinic was really helpful too. 

* it would be perfect if there was a Uk representatives that patients could go to before they travel for pre op and visit again after surgery for suture removal. I know that’s probably unrealistic but that would be amazing! 

I hope that feedback helps. As I said my experience was overall really good and I would definitely recommend in fact I did to someone today I even gave them your name! 

Thank you so much for all your help and support. Keep safe and well. 

Denise, UK

Plastic Surgery
October 2020
Everything is healing nicely. Still some bruising and swelling but...

Everything is healing nicely. Still some bruising and swelling but getting better everyday and the result is great!

It was great working with Medical Travel and Martina. Everything was handled so professionally and was so well planned and organised from start to finish.  From my initial contact with Medical Travel and you looking after everything for me and answering all my questions, choosing my surgeon Dr Bayer, booking my operation and assisting me with booking my flights and accommodation. Taxis were there as promised, the hotel you organised was great and nothing was too much trouble. Couldn’t fault anything to be honest.  With hindsight the only thing I would have done differently would have been to stay a bit longer to get my stitches out, but that was my choice due to my anxiety around COVID and I wanted to get home. Moreover, we did not have the opportunity to really see much of Prague.

I wouldn’t have any hesitation in recommending Medical Travel and really can’t thank you enough for everything you did to make my plastic surgery journey so smooth and easy. Thanks again and take care.

Grace, UK

Weight loss procedures
October 2020
From the time I first made contact with Medical Travel back in...

From the time I first made contact with Medical Travel back in September 2019 enquiring about the Gastric Balloon Procedure, I have received professional treatment from your colleague Jessica. All my questions were answered quickly & professionally & in great depth.  Jessica went way beyond the call of duty & is a real credit to your establishment. 

On occasions I contacted her whilst she was on annual leave, to ask more questions it was never a problem, she always got back to me immediately. Jessica guided me & looked after me throughout my balloon journey, making all clinic appointments & organising all hotel bookings & taxi transfers. 

 

My Gastric Balloon journey has been a complete success & part of that is down to Jessica. I will not hesitate to use Medical Travel again in the future. Jessica is a real star & an absolute joy to work with & one of the most beautiful help-fullest people I have ever had the opportunity to meet & would like to thank her for all her care & support. 

She needs to be recognised in your establishment as the face of Medical Travel as her services given are of the highest professional quality. Thank you so much Jessica, it was a real joy meeting you!

Jennifer, UK

Plastic Surgery
October 2020
The whole process was very simple with lots of communication. I loved...

The whole process was very simple with lots of communication. I loved that when I asked a question, I had an almost instant response. There were no surprises, everything was fine. The only thing I would change is to have coordinator available at discharge. I had a couple of questions but I wasn't able to understand the doctor properly so I left a bit confused. Overall I would recommend the doctor, the clinic and medical travel 100%.

Augusto, UK

Plastic Surgery
October 2020
I am very good and very happy with the results. Everything was really...

I am very good and very happy with the results. Everything was really great. Thank you for your help and assistance. The service provided is excellent.

There is however one thing that I would like to have included in the package, even at extra cost (€10 for example). It is the taxi back from the clinic to the hotel. It was great to have both from the airport to the hotel and from the hotel to the clinic. That is the only suggestion I would like to make. Apart from this detail, everything was brilliant. Thanks once again. 

Bibi, UK

IVF Egg Donation
October 2020
As a Muslim it was a very difficult decision to go for an IVF. But...

As a Muslim it was a very difficult decision to go for an IVF. But with lots of courage and support of my husband we decide to go for an IVF.  Going through multiple IVF clinic, I have just randomly start chatting with Gynem Clinic. At the time of chatting I did not even think that I will go for it. But the way our coordinator Klara has started conversing with me, this gave me confidence at least for going that much far to Prague from London and check what the clinic has to offer me.  

On my arriving to the clinic, Klara has made me so comfortable that instantly all my hesitation has disappeared and we both me and my husband decided to go for the IVF.  From the first moment, everyone was willing, helpful and tried their best for us. We really liked the professionalism and at the same time the human approach of everyone especially Klara. 

Klara was always there for my questions and explained with ease all the procedure which need to follow, thanks to that a lot of nervousness, which I felt at the beginning due to IVF has disappeared.  I can proudly recommend Gynem Clinic for the services that we have received. If you are thinking of Choosing Gynem I can honestly say you won't regret it - they run a very professional and efficient service and make everyone feel very welcome.