I feel as a coordinator you supported me throughout the whole process. The amount of emails I sent back and forth when I was changing my mind when I wanted surgery last year and all the correspondence we had since I booked surgery.
You was always very accommodating even though I was probably driving you crazy! I had asked so many questions to be fully prepared for coming out to Prague & you answered them all. You helped with transfers, hotel everything and everything went really well.
The pre-op was quick & easy, you made sure you had met me & my friend, talked through everything.

I am extremely pleased that I had chosen Medical Travel to have my surgery with and it was all organised via yourself.
I know my healing process will take time but I am really happy with my choice and the care I have received from start to finish.

Your team of medical professionals, nurses are all the best!

You do provide the best customer service ever! Thank you for your sympathy, the result is not reflecting in any ways negative on the professionalism and the amazing care tour team provided at the clinic! On the contrary! I will carry on with treating the psychological cause of my food addiction/eating disorder with a psychologist and as a preventative measure to preserve my health will have a bypass or sleeve surgery. 

I know that people are feeling pretty rough the first few days after the insertion, that is why I am staying an extra day before flying back. I have to trust your instincts and advice on this one. I will be back to you guys in the future for sure (i am considering a breast lift/augmentation after the weight loss too) so I am not worried about missing the opportunity.

Have a nice afternoon and thank you for the fabulous customer service!

Gynem is a very nice and modern clinic, where we felt comfortable from the very first moment. All the personnel is very friendly, we had luck to have Nada as our coordinator. She was always very attentive and patient, answered all out questions and provided all necessary details. Communication per e-mail as well as in the clinic was in a very professional way. Of course, a special ‘Thank you’ for the doctors, who took time to understand possible reasons and select the best ways for the treatment.

Nothing to complain, all went smooth as planned. And the best and happiest part of this — to see 2 lines on the the pregnancy test! I still can not believe, that my dream might come true after so many years of trying. Thank you very much for all your help and support.

I used Medical Travel when I went to Prague for cosmetic surgery, I was put in touch with Helena Sivakova who was brilliant from start to finish everything she organised for my trip went like clockwork, I couldn't recommend Medical Travel or Helena highly enough. 

Ok, so this feedback is not about the surgery itself nor the facility, but about the communication and organization done by medical travel to get my procedure done. 

I feel the service provided was very professional. I was very happy and comfortable with my coordinator who took a personal interest in me and my needs by keeping open communication and making sure that all of my concerns and questions were fully addressed. After the procedure, I was contacted by my coordination to make sure I was ok and kept monitoring my progress. This is great personalized attention. I truly appreciate that I was treated as a human, and not just a number in their files.

One suggestion I could add- which is not something you're at fault but could be helpful to future patients, is to advice them to make sure they have a post-operative care team back home.  I had a hard time finding someone willing to provide post-op care.

Just to say I was very happy with all aspects of the procedure. From the arrangements to get everything booked in such a short time to all the help provided by yourself whenever I needed a question answering or a problem solving. The facilities were spotless and the staff friendly and well trained thank you so much for everything Stephen.

I had the best experience with Medical Travel they helped me pick the doctor with the best price and scheduled the appointment. They gave me all the information I needed to travel to Czechia, and prepare for surgery, they helped me find a hotel and arranged for taxi pickup to and from the clinic. 

Thank you so much for all your help and your gift, I am indeed grateful. I got something small for you as well but was going to give you on my last visit to the clinic. I would still love for you to have it. Can I get your postal address or send it to the clinic? I'll wait a bit before trying again. I also wanted to ask if we would have a suitable egg donor and I also saw something on the website about embryo adoption.