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Reference

Karen, UK

Plastic Surgery
December 2019
Thank you so much for organizing all of this for me, it went very...

Thank you so much for organizing all of this for me, it went very smoothly. Dr Vašek was amazing and put me at ease.

Elena, Germany

IVF Egg Donation
December 2019
After two unsuccessful IUI and failed IVF in Germany my doctor...

After two unsuccessful IUI and failed IVF in Germany my doctor advised us to look for a fertility clinic abroad mainly for financial reason. Our choice fell on the Czech Republic where we could be in a few hours drive.  I did some research online and soon have found GYNEM. As I went through the website looking at stories and pictures I had a good feeling and decided not to spend time searching or comparing clinics any further.  

I have realised that for the same amount of money we have paid in Germany for IVF in GYNEM we could get necessary (in our case) extra options like ICSI and EmbryoScope. Plus the medications turned out less expensive.  Without delay, I wrote to live chat and had a prompt response from Marie, our future international coordinator. Everything was clear and easy. We made first appointment and within two weeks arrived at the clinic. GYNEM have met my best expectations  - beautiful modern building, friendly staff and our very helpful Marie who was with us from the first day throughout the whole journey. Couples who went through IVF know how difficult it is to combine work and visits to the doctors, even in their own country. But with the help of Marie, we were able to do everything on time between the two countries. She quickly and professionally answered all my emails, scheduled our appointments and always supported me in my worries. I am very grateful to her, as well as to all doctors and nurses. They are a wonderful team who give hope to many people.  Surely, I would highly recommend this clinic to someone who is looking for IVF options abroad.

Gary, UK

Plastic Surgery
December 2019
Just to say thanks for making this experience go smoothly you...

Just to say thanks for making this experience go smoothly you certainly know your job. Your communication skills were good. As a deaf person you had patience and was there to give me advice. The operation has healed well and eye seems better. thank you.

Jo, UK

Plastic Surgery
December 2019
Sorry for the delay, I haven't really been able to see the results...

Sorry for the delay, I haven't really been able to see the results yet, I can't stand in front of the mirror without the compression garment yet! But all the incisions look good and the swelling is going down. I was very happy with the service. You and the clinic were very kind and helpful. 

I was very nervous when I arrived and I became more comfortable quickly. Many thanks.

Karl, UK

Plastic Surgery
December 2019
Likewise, it was lovely to meet you and I really appreciate you...

Likewise, it was lovely to meet you and I really appreciate you organising all this for me.  I have been very impressed with the service, both medical travel and Forme, you and the forme staff have been wonderful, such friendly and kind personalities - which let's face it, is what you need when embarking on something as daunting as this!!  I honestly can't think of anything to improve your service but if I do I will let you know.  Rest assured when I'm more recovered I will post some very positive reviews online!
Thanks for the rhino info, obviously I want to recover more from this current op then I'll decide.  If all heals well I would definitely return to Prague, hopefully in the Spring.  

Thanks again for all your help.

Janette, UK

Weight loss procedures
November 2019
Firstly thank you for taking care of me did help with being in a...

Firstly thank you for taking care of me did help with being in a strange country having this procedure done. I thought i was getting ride from clinic and hotel back to airport. I had absolutely no problem paying for it but do think that would be a help. Apart from that all round a good experience. Sorry for delay in replying I've been sick since my return. Nothing to do with procedure picked up in transit on way back i believe. Thank you again and take care.

Gloria, UK

Plastic Surgery
November 2019
Hana we got back to clinic for 11am. The op was completed by 12.30....

Hana we got back to clinic for 11am. The op was completed by 12.30. We have spent the afternoon resting. I look like I have done 10 rounds in a boxing arena. No regrets, looking forward to seeing the end results. A big thank you to you, for your support. 

Will be in touch when I get back. If anyone asks were I had surgery done. I will contact you, so you can move this request forward.

Alda, Philippines

IVF Egg Donation
November 2019
We have been looking around at many clinics in Kiev, even several...

We have been looking around at many clinics in Kiev, even several places in India. Not one of those clinics gave us a feeling that we had the right clinic. There was always something, the price, the time we had to spend or the time required to stay there but most of all we missed some personal  contact. There was  contact but never in a way Ada or I feels comfortable with. When we started having contact with you we felt at ease and after a few exchanges of mail we felt at ease and decided that we go on with you and your clinic. Everything was clear from the start and looking back there was nothing that was different than told to us. After we arrived in your clinic Ada felt comfortable with you and the rest of the staff. Looking back at everything we don't think there are things you have to change Martina, people want an honest story what they can expect. I think your clinic did this in the right way.

So thanks again. 

 

Sonnet, UK

Plastic Surgery
November 2019
Thank you so much for the service that you provided. Everything has...

Thank you so much for the service that you provided. Everything has gone very smoothly and I would definitely highly  recommend the service that I have received from Medical Travel. 

I would also like to thank Klára for all her help and her friendliness. She was a real pleasure and did everything to keep me comfortable and not worried about the pending operation. Should you need any more info, please just give me a shout. 

Wes, UK

Plastic Surgery
November 2019
Thank you for having me and being so helpful. Today I have no pain...

Thank you for having me and being so helpful. Today I have no pain really so it’s good for me and the doctor was very good as well. I hope the results of the liposuction will be great. I will definitely recommend medtravel Czech to friends who want surgery and may return myself one day too.

Kate, UK

IVF Egg Donation
October 2019
After two cycles of IVF in the UK it became apparent that donor eggs...

After two cycles of IVF in the UK it became apparent that donor eggs were going to be my best option for a last attempt. After researching clinics in Europe, we decided on Gynem. Their patient care has been first class. Someone always available to help. Embryo transfer was always a painful process for me before but the doctor was amazing and I didn't feel a thing. I wouldn't hesitate to recommend Gynem and would advise anyone to consider this option rather than just sticking with UK clinics because it's easier. We found the travel no problem and Prague is easy to get around and a beautiful city.

Annemarie, UK

Weight loss procedures
October 2019
Lovely to hear from you! It's been a week since I got back from...

Lovely to hear from you! It's been a week since I got back from Prague - it's been pretty rough but I feel 100% now.  Sickness has stopped!

I just wanted to say a big Thank You to you for all your help and assistance over the last couple of months and for all your help in Prague and at the Clinic.  It certainly did make the whole process so much easier.  So a massive thank you from me to you.  I hope to be in touch next year when I come back for the adjustment.

What did you like about having us around and working with us?

Ease of translation in the clinic and hints and tips from Jessica where really useful.

Is there anything that you really loved? 

I loved how clean and pleasant the clinic was and how helpful and courteous all the staff were.  St Ana is really easy to get to as well and is not too far to travel from the City.

Is there anything that you would change and how? 

Only thing, with the long wait for blood results, maybe an English channel on the TV in the room!

Is there anything that would make your stay even more pleasant or a easier? 

Nothing that I can think of!

 

Kiana, USA

Plastic Surgery
October 2019
I am back home now. I have nothing but good things to say, not only...

I am back home now. I have nothing but good things to say, not only about you but also my experience that you helped me coordinate. Getting a procedure done in another country is a scary experience but you made me feel comfortable with it before I even arrived. In addition, it was great to have help planning where I was going to stay, things to do, and to have someone coordinate my medical care and appointments so when I arrived it was stress free. When I did finally arrive you were easily accessible for me, and helped me with directions, transportation, translating and tourist advise. All of these things contributed to my great experience. While I had never met you in person, it was nice to be familiar with someone before arriving. The medical care was great and I have no complaints about how it went. Overall, I cannot think of any negative feedback to provide. My experience with you and Medical Travel was great! 

Thank you for all your help and being there for me through it all. I hope all is well! 

Helen, Ireland

Plastic Surgery
October 2019
I am back home now and recovering well, thank you. The procedure...

I am back home now and recovering well, thank you. The procedure was quite an experience!!! However, everything went well, and I am thrilled, so far, with the results. I have to say that Dr. Lucak was magnificent, although he did not speak good English, I think he could understand what I was saying and I was very pleased with him. He was an absolute gentleman and a wonderful surgeon. I would have no hesitation returning to him if and when I require further plastic surgery, also, I will not hesitate to recommend him to anyone who is looking for an excellent surgeon.

The Premier clinic was lovely as were the staff who were very friendly and helpful. I had a very comfortable night in the clinic and I was well looked after. I had three follow up appointments with Dr. Lucak after my surgery. I would recommend anyone having a lower face and neck lift to stay in Prague for at least 9-10 days.

This was my second trip to Prague for surgery, I must say I would not even consider going to Prague for surgery without the wonderful service of Medical Travel Cezch. They provide an excellent service and I cannot thank my co-ordinator, the lovely Marie Glavanakovova enough for her assistance. Marie is a pleasure to deal with and is an invaluable asset to the whole procedure. Thank you again, Marie.

BEFORE

 

AFTER

Rachael, UK

Plastic Surgery
October 2019
Thank you for asking. I'm doing well and I'm hungry now after the...

Thank you for asking. I'm doing well and I'm hungry now after the procedure. The procedure went well i think, but I am a bit swollen and bruised at the moment. It will take a little while to heal. I intend to recommend the clinic to some friends and family smiley

Florence, UK

IVF Egg Donation
October 2019
We would like to extend our special thanks and appreciation to all...

We would like to extend our special thanks and appreciation to all staff at Gynem fertility clinic.

Our journey towards expanding our family was made so relaxed and easy going by Janina, the international client coordinator, she ensured that we were well informed at all times this was made easy by the prompt emails. She ensured that the whole programme was well organised by arranging airport pickups hotel stay, and also provided information about the hotel surroundings in case we needed anything. We were so relaxed during the programme which was meant to be stressful because, we knew that Janina always had our backs. Even the times we arrived at the airport after midnight there was always a taxi waiting for us, and a  hotel room prepared.

All the staffs at the clinic were very professional, so friendly, and always eager to help. Everyone was so thorough and very knowledgeable in their respective departments. Dr Mrazek that saw, us initially was so empathetic and very kind. Dr Vlcek, who attended to us on the second visit was also very thorough and explained the procedures clearly. We found the staff very kind and empathetic.

Dr Tomas Rieger, the embryologist, was amazing gave daily feedback about the embryo development which we received via Janina. He knew his stuff, very thorough and gave us further information on the day that we met him, in regard to the transfer. Dr Zuzana Adamova, ensured that the embryo transfer was carried out with great ease, explained every step, as well as ensure that my dignity and privacy was maintained at all times.

Maria the receptionist was always welcoming and always made sure we were comfortable as we waited for the appointment. Nurse Petra, always administered the injections with lot of ease and calmness, and with great skill. I would highly recommend Gynem clinic to everyone. The brand new and pristine building, very clean and well organized, provides a relaxed atmosphere keeping at ease as you embark on the fertility journey.

Nimra, UK

Weight loss procedures
October 2019
I am home in my own bed thank you so much for all your help....

I am home in my own bed thank you so much for all your help. Everything was absolutely perfect. The only thing I would say is it's hard when you get back home because there's no help or don't really know what to do. Jessica, I actually recommended my sister inlaw.

Anisa, UK

Plastic Surgery
October 2019
Jessica, I've been a bit sore but nothing major! Thank you very much...

Jessica, I've been a bit sore but nothing major! Thank you very much for all your help and assistance, it was very professional. You were very helpful and it was very nice meeting you in the wonderful City of Prague! I hope I will see you next time.

 

Cindy, UK

IVF Egg Donation
October 2019
I'm not great with words but you have been amazing from start to...

I'm not great with words but you have been amazing from start to finish answering all my questions quickly and well. I also loved how easy you made it with the transfers from airport etc. This made a big difference to taking away the stress. I was impressed with how language was no problem.
My only negative was not yours or the clinics fault and that is because we can't plan the flights for transfer not only were they very expensive but the nice direct flights were all gone so having to get a connecting flight was a disaster when my flight from Prague was an hour delayed so missed my connecting flight from France to London so slept or didn't sleep on Charles de Gaulle cold floor and didn't get home till mid morning the next day. 

Alison, UK

Plastic Surgery
October 2019
I have just returned from medical travel in Prague which i arranged...

I have just returned from medical travel in Prague which i arranged through medicaltravel czech. I would like to say a big thank you for the services you provided. My medical coordinator,  Klara Pobudova, was excellent and made the whole process easier for me from start to finish. She helped with initial advice and arranging the surgery at Forme clinic  in the first instance, was always available to answer any questions I had, and always returned my answers promptly. She was knowledgable about Prague and gave me plenty of  information EVEN  before I travelled. This helped to reassure me prior to the surgery dates. Taxis were arranged for me to be picked up at airport, which was very  welcome, as i travelled alone and arrived late. This is  a very important part of the service for clients travelling alone.  Klara met me the morning of surgery, accompanied me to the Forme clinic and was a great help and support. This too was an  important part of the service as most people are very anxious immediately prior to surgery. Klara was always available to me via her phone post surgery,   and dealt efficiently with any issues i had such as  communication with my apartment holder, questions and transportation in and around Prague and the return to airport. This was invaluable help. Above all, Klara was very professional,  but also  friendly and approachable too , so i felt confident about contacting her when i had any issues, which she always managed to successfully resolve.   I would definitely want to have these  excellent services if I return to Prague again for treatment. Thank you very much Ms Klara Pobudova and Czech Medicaltravel services .