Reference

So far, although only a week later I am happy with the results, although I was a little bit worried, I was able to return to the clinic to be reassured. Hopefully, everything will heal as it should in time.
Jessica was really helpful and thoughtful in arranging my visit to the clinic and my accommodation in Prague. I really loved the quick tour she was able to give me any pointers for things to do. The surgery was very smooth and professional. My hotel was great and very close to the clinic, however very difficult for taxi access, but perhaps for someone with a proper in-house restaurant may mean they can recover without having to walk around. Transport is good in the city but after a procedure, it is not ideal.

Jessica again wisely warned me of traffic rush hour times that can delay transit to and from the airport. I realise this can depend on the co-ordinators personal commitments but in an ideal world I would meet the person I have arranged with at the airport! She spoke such good English and had a great manner for me this would have been ideal, and of course to say goodbye.

The whole team were awesome, kind and wonderful. I would definitely recommend Czech travel medical to anyone.

It was lovely to meet you. Thanks for your support. All the best, Suzi

Service received was first class and representative Jessica was very attentive. I would definitely use service again if needed to travel abroad. Thank you!

I feel great after a surgery. I'm happy person now. I would like to thank you for assisting me, Dr Benes for a great job and of course all the nurses that were looking after me. My experience was very good and I have to say everything went perfect for me. Thank you!

My experience on the whole has been a very positive one.  Here are some points:

Jessica from Medical Travel Czech Republic was outstanding.  At all times, throughout the whole process, I felt I was in very capable hands.  Jessica was very thorough, prompt and efficient from start to finish.  She answered all my queries in a timely manner, made lots of suggestions for things to do in Prague and was fantastic liaising with the clinic.  Not only is she very professional, she also has a beautiful fun and friendly manner. I would highly recommend Jessica to anyone who wishes to have medical treatment in Prague.

I was very impressed with how my trip was organised.  A taxi met us at the airport, presented us with guide books, which I felt was a lovely touch and brought us directly to our apartment.  Jessica met us at the clinic the following day and escorted us back to the city centre after our initial consultation.  She was in touch with us constantly.  A taxi was also organised to take us back to the airport.  Something we didn't have to worry about.

There were a number of 'organisational' issues with the clinic, however, with the assistance of Jessica, these were resolved to our satisfaction.  The staff at the clinic were lovely, and the facilities were modern and up to date.  My only concern was the lack of English spoken by the nurses.  It was difficult to communicate with them and I was concerned that if something went wrong during the night when the reception staff had left the building, how would you communicate with them.  As I have said, they were really lovely, but their lack of English made basic communication difficult.

It's been less than two weeks since my surgery and I am 'over the moon' with the result.  The surgeon did a wonderful job and I would definitely recommend him.  
I intend to undergo further treatment early next year and will definitely use Medical Travel Czech Republic again.

Many thanks for a wonderful experience.

Thank you for all of your help, if we choose to have any further surgery we would not hesitate to to use Medical Travel  Czech again.

Everything was so simple and streamlined, the communication from yourself was impeccable, everything happened as we were advised it would in the same time scale as said. For two ladies that usually travel with husbands this was a big thing for us, at no time did we have any concerns as everything was explained to us. Many thanks for putting us at ease and making this happen. 

My IVF Gynem experience

THE RESEARCH:

It took me a very long time to decide what clinic to go because of how expensive IVF is but mostly about how much we want to be successful with a qualified doctor. Also based in the UK, IVF is so expensive and not affordable for us. I looked at 3 countries before I made the decision, I looked at Turkey, Poland and Czech Republic in Prague. I discounted Poland because of the lack of communication from the most popular clinics. I then focused on Turkey and Prague, after reading reviews, success rates and looking at Facebook groups, I discounted Turkey, and this was mainly because I needed to be able to fly home for work when needed. Prague had 2 hour flights every day so that was great.

It was hard to finally decide on a clinic to use. We chose Gynem because there was no waiting lists, no horror stories, had a good success rate and mostly because of Jana's ability to answer all and every single one of my questions within hours of my emails. I mostly appreciated that she was honest and consulted the doctor whenever i had any medical questions. 

The CLINIC EXPERIENCE:

The best thing about being with Gynem was that my international coordinator Jana. She was the first person i spoke to on the online chat and she was the ONLY person who was assigned to me and i loved that! I never had to discuss my fertility issues twice, or send my documents over more than once. Jana was so quick at replying to my emails i sometimes missed reading new ones because i assumed they were old (we had a good thread going).  

Another thing i loved about the clinic is that Jana organised everything for me, i flew to and from Prague 4 times (my choice), this was because  i have a toddler at home and wanted to be mommy and a sibling hunter at the same time. i was able to be have reliable transport arranged to me from and to the airport and hotel. Of course the hotel recommendations were a massive help.  The best thing about Gynem Clinic is that IT IS SAFE!! i travelled alone, stayed in hotels  alone and completely worry free. 

During the pre-embryo transfer procedure, the embryologist was so honest and told me what extras i did not need. i love that the clinic is NOT money driven and was not out to rob my husband and i. i wanted Assisted Hatching which would have cost an extra £400 but they were honest in that i didn't need it. They only did procedures that were necessary for us. Also i loved that they practice within the legal parameters and put my health first. I asked for more embryos and they were clear in saying NO it isn't safe and definitely illegal to have (3) i appreciated that as i got something to freeze. They made sure i knew the risks and success likelihood before the transfer and i am grateful for that. 

Honestly, i look forward to continuing to work with Gynem clinic in the hope of completing our family. I am currently in the two week wait (so anxious and want that positive pregnancy test). I have nothing negative to say about the clinic. It’s clear, professional and have very very friendly stuff. Oh yes must mention that great little kids play area in reception, my son loved it. Thanks so much Jana for making a very lonely and stressful experience so easily and uncomplicated. We are very grateful to you.

Many aspects you have to consider when you plan on doing surgery abroad. For me it was no spontaneous decision and the planing took a lot of time. It was nearly six month until everything fell into place.

Helena and Richard, the two International Client Coordinators I had contact with, stayed with me the whole process and patiently helped me to get everything organised, even though we had challenges and changes in between.

Here a little summary:

- More than every thing the communication was very good. Every question was answered promptly.

- At start of my journey in Prague the taxi driver was very polite and explained a little bit about Prague on my way to the hotel. And more than everything I appreciated the taxi in the morning of my surgery.

- I really appreciated Helena's help when I went to the clinic the first time. She went through with me to all formalities where questions arose. Her presence helped me a lot to get my nervousness in check. I was very thankful that she was there.

- All questions which arose after the surgery she passed on to the doctor. As things did not turn out as expected she helped me to stay in touch with the surgeon. This way we could find a good solution for the problem and again I really felt in good hands.

All in all I can highly recommend Medical Travel Czech Republic when you are planning surgery abroad.