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Chris, UK

Plastic Surgery
January 2019
Firstly I was really pleased with the service that Klara provided....

Firstly I was really pleased with the service that Klara provided. Not only was she really helpful, spoke and wrote excellent English but also went out of her way to arrange my transport and hotel bookings etc.

She as also excellent in Prague and collected me from the hotel and we walked to the surgery. Klara was also very useful during the initial meeting with the surgeon. The surgery was good and I have no complaints at all.

Tony, UK

Plastic Surgery
January 2019
I’m back home all ok now, it was all easy to do with your help so I...

I’m back home all ok now, it was all easy to do with your help so I wouldn’t change anything about the service.

Marcus, UK

Plastic Surgery
January 2019
Hana, it’s been great speaking with you, you have been incredibly...

Hana, it’s been great speaking with you, you have been incredibly helpful throughout and I have appreciated all you have done. As for the clinic the nurses and the surgeon and overall experience it has been great and although my nose is still very swollen I am already 100% happy with how it looks and it will only get better. GREAT experience!

Elaine, UK

IVF Egg Donation
January 2019
I wouldn’t hesitate to recommend Gynem for anyone thinking of...

I wouldn’t hesitate to recommend Gynem for anyone thinking of pursuing fertility treatment abroad. I wish I done it far sooner instead of having so many failed attempts in the UK. Finally, after being abruptly told by my consultant at home that I should give up and I was now too old we decided to look into embryo donation abroad. All the clinics in Prague seemed to have good reviews so I chose Gynem based on price and then randomly a friend mentioned the clinic to me, so I took that as a good sign!

Initially, I thought the logistics of travelling abroad would be too much, but the staff were so helpful. In fact, I travelled alone for my first treatment with Power of Attorney consent from my husband which meant he was able to stay home and look after our daughter from our only successful ICSI treatment at home.

During my first treatment at Gynem I dealt with Martina initially and then Janina. Both women went above and beyond what I expected in terms of customer service. Martina even travelled to my hotel to leave medication for me on arrival as my flight from the UK had been cancelled and I was a day late arriving in Prague. Janina arranged airport transfers for me and then a taxi the next day to take me to and from the clinic as I chose to stay at a hotel near the old town rather than near the clinic. Even though going through fertility treatment can be stressful I enjoyed my time in Prague, it is a lovely city.

Although my first embryo donation was unsuccessful I had no hesitation in returning to Gynem for another attempt. The cost of two attempts at Gynem was still cheaper that one attempt in the UK. I liked that there are no hidden costs, you know exactly what you will be paying.

Following a Skype review with the doctor he suggested I get immunology testing at another clinic in Prague before embarking on another cycle to rule out any issues that might prevent the cycle working. This was never suggested to me in the UK. Janina liaised with the immunology clinic to set up the appointment for me. The testing came back fine, and I think this reassured me for my second attempt knowing that there was no underlying reason why it shouldn’t work. I was also pleased to know that Gynem weren’t just going to take more money from us without checking for underlying problems.

Janina kept in touch with me throughout the whole process and I knew that if I had any questions I could drop her an email and she would get back to me. She was able to courier over medication for me so that I didn’t have any hassle with prescriptions over here.

My second embryo donation was successful, and I am now 29 weeks pregnant with a little boy! After 9 years of trying in the UK I never thought we’d be lucky enough to add to our family.

I have already recommended Gynem to another couple and told them to ask for Janina.

Angela, Denmark

Plastic Surgery
January 2019
Hope all is well in Prague  I am recovering pretty fast, the...

Hope all is well in Prague smiley I am recovering pretty fast, the bruises are gone, just a little puffiness left, thought I would leave feedback now as I can see a bit better:
I was very satisfied with Medical Travels assistance throughout the whole process of making initial contact, choosing the right surgeon for my operation, setting up the date and during my stay in Prague. 
Dr Vašek performed a perfectly neat operation (face and neck lift + blepharoplasty) and his staff were very attentive during the 2 following days post op.
Marie, my contact, did an excellent job, which exceeded what could be expected. The communication was prompt and straight forward. After being discharged from the clinic I stayed a few days alone in the hotel and Marie was very helpful, she came to visit me several times and was checking up on me regularly on the phone, that made me feel safe. 
Overall the whole experience was smooth and easy, put aside the recovery, which is the least pleasant part and takes its time.

Carrissa and Randy, Trinidad

Plastic Surgery
January 2019
All is going well thus far post Lipo.  It was truly a great...

All is going well thus far post Lipo. 

It was truly a great experience having you there with us. We had some fears and doubts initially but after having you there with us through the consultation with the doctor, it was all better. 

The experience with Dr Sulcova was certainly a one of a kind experience. Her facility made us feel at home. Her together with her team and especially one of her nurses (can’t recall her name) who held my hand during surgery and was there making sure my husband and I drank our tea and checked our vitals regularly. 

It was certainly worth every penny. It’s that one on one attention that people look for when they have to do these kinds of surgeries and that’s what you all did for me and my husband. My husband and I would certainly recommend you as a coordinator and Dr Sulcova. 

We want to thank you so much for putting things in place at the last minute in literally less than a week. 

Thank you, Dr Sulcova and her team so much. 

Caryle, UK

Plastic Surgery
January 2019
I am so delighted with the outcome and have many progress photos if...

I am so delighted with the outcome and have many progress photos if you want them. I would certainly be a point of reference should you want it in the future.

Jamila, UK

Plastic Surgery
January 2019
I just want to say thank you so much for all the help and support...

I just want to say thank you so much for all the help and support given by Medical travel.  I was given the top 3 clinics along with the procedure and prices. To be very frank I was reluctant to go abroad for my facelift but Medical travel team Marie, the international patient coordinator answered to my emails promptly and helped me throughout my journey, flying from London to Prague, picking from airport dropping me to my hotel. As my consultation and surgery for the face, neck lift + blepharoplasty and browlift were scheduled,  Marie picked me from the hotel and did not leave me until the consultation and admission done.  

With regards to the surgery, it went will. I must say Dr Vašek done a very good job. Since everyone recovers differently. In my case, I was just impatient I bruise very easily need 10 times more to recover whereas, I met some clients who have recovered just in a week. After 3 weeks 50% swelling was gone still waiting for the final result lol! The clinic environment was so professional, from the admin staff to the nursing and kitchen staff, everyone gave me the best care. they follow strict infection control policy I felt myself in safe hands.

On the whole, it was a positive experience, going through Medical travel put me on ease. If I have to go for another procedure, will definitely go via medical travel. My whole experience went so well. Dr Vašek will give the best advice on what needs to be done and he will not do an unnecessary thing if we don't need it. However, as I mentioned try not to be impatient for the result.

Thanks again Marie!

Janet, UK

Plastic Surgery
January 2019
Dr Vasek did a full smas face and neck lift on me last September the...

Dr Vasek did a full smas face and neck lift on me last September the 10th 2018. 

I did not do any research, in case I was afraid of the outcome.

I am pleased to say that I feel and look a lot younger and am extremely pleased with my results. It is not the kind of surgery to take light-heartedly, but it has all been worth it in the long run. I still have a little tightening feeling and numbness bottom of my face neck and ears.

The price to include the flights for two and accommodation still worked out half the price here in the UK.

They have been very supportive since I left the clinic and would not hesitate to encourage anyone to have this done. Thank you Martina for your constant help .will be sending you some pictures in March this year.

Dr Vasek is a very experienced plastic surgeon and you feel very confident around him. Thank you all again including all the other staff at the clinic for looking after me throughout. Love and best regards.

Rose, Ireland

IVF Egg Donation
December 2018
Janina, I have to tell you about our feedback. I can honestly tell...

Janina, I have to tell you about our feedback. I can honestly tell you that the professionalism and medical and scientific expertise that we experienced from you guys was top class!! We have never had IVF and did not know what to expect. But I can tell you that all our best and positive experiences were met. Really top class and we mean that. Dr Mrazek and his team and of course yourself are world class from what we would think. We would strongly recommend your clinic, we hope not to have to return anytime soon, but if we do need to continue with our plans we will definitely return to Gynem.  

Ava, GER

Plastic Surgery
December 2018
I thought everything was perfect. I was nervous and you reassured me...

I thought everything was perfect. I was nervous and you reassured me.  Any questions I had, you provided answers quickly. I wouldn't change anything.  I am pleasantly surprised at the experience and would certainly recommend Medical Travel Czech to anyone asking.

Lara, UK

IVF Egg Donation
December 2018
I’ve been up since 5am, local time here. I have been convinced I...

I’ve been up since 5am, local time here. I have been convinced I’m not pregnant and was already preparing myself mentally for our next (5th) round in IVF but I don’t have to (I hope)...I AM PREGNANT! I am so overjoyed! Words cannot describe how I feel right now. I just can’t believe it! 

Thank you! Thank you Martina for all of your support and assistance in helping us get to here. I stressed that I wanted this to happen quickly and you made sure it did. The whole experience and process have been a top class service for us. All at Gynem we’re fantastic and you especially, have given a brilliant service. I really can’t thank you enough.

In these last 2 weeks, I kept on having flashbacks to when one of the ladies came out of the procedure room to talk to me and she said, ‘it’ll be a good Christmas present’. I smiled and got excited and since then kept on thinking, ‘please, please’. It is the best Christmas present!

Thank you again to you and all at Gynem! I couldn’t recommend you highly enough.

Neuza, UK

Plastic Surgery
December 2018
I liked everything. You've given your availability in answering...

I liked everything. You've given your availability in answering emails and attention. No doubt it turned out to be an experience because I had never travelled to another country alone. In the clinic all many friendly. The nurse who took my blood she is so sweet and the girl who gave me the bandage after the surgery too. The doctor is also very nice and simple. Good clinic with good conditions. Great price for my lipo, would not change anything. Loved my stay in Prague clean and safe city had no problem. l returned well to London and l sill have had a great recovery. Thank you! 

Anyelo, Sweden

Stem Cell Treatment
December 2018
I really enjoy working with you guys and can’t really think of...

I really enjoy working with you guys and can’t really think of anything to complain about. The one thing that we love the most was the assistance of having someone there from the moment the taxi picked us up until it was time to go home. She was AWESOME. As for the clinic, everyone was very welcoming and professional as well as nice. The procedure was fast and not as painful as I thought it would be. I guess at the end of the day from a scale of 1 to 10, 10 being the best I would give the entire process a high 9. This, of course, is including you preparing all paperwork and how fast you were with your answer to all my questions. 

Richard, UK

Plastic Surgery
December 2018
So far, although only a week later I am happy with the results,...

So far, although only a week later I am happy with the results, although I was a little bit worried, I was able to return to the clinic to be reassured. Hopefully, everything will heal as it should in time.
Jessica was really helpful and thoughtful in arranging my visit to the clinic and my accommodation in Prague. I really loved the quick tour she was able to give me any pointers for things to do. The surgery was very smooth and professional. My hotel was great and very close to the clinic, however very difficult for taxi access, but perhaps for someone with a proper in-house restaurant may mean they can recover without having to walk around. Transport is good in the city but after a procedure, it is not ideal.

Jessica again wisely warned me of traffic rush hour times that can delay transit to and from the airport. I realise this can depend on the co-ordinators personal commitments but in an ideal world I would meet the person I have arranged with at the airport! She spoke such good English and had a great manner for me this would have been ideal, and of course to say goodbye.

Anita, Norway

Plastic Surgery
December 2018
So far, I'm extremely happy. I have no idea how the surgery will turn...

So far, I'm extremely happy. I have no idea how the surgery will turn out as my face is very swollen but the way I've been treated and looked after has been exceptional. The last thing I heard in the operating theatre before becoming unconscious was Elvis Presley playing loudly on the radio. Ha! Not conventional but I enjoyed that a lot! When the nurse and anesthesiologist where wheeling another patient into my room after her surgery, I heard them singing 'We are the Champions' and 'Barbie Girl'. They obviously enjoy their work. I really enjoyed the vibe in the clinic. All the staff were attentive and professional!

I wanted to extend my stay at Capital Apartments but they were fully booked. They went out of their way to find me another place to stay. Super appreciative of all the wonderful people I've met. I have a feeling I'll be back again!

Suzi, Isle of Man

Weight loss procedures
December 2018
The whole team were awesome, kind and wonderful. I would definitely...

The whole team were awesome, kind and wonderful. I would definitely recommend Czech travel medical to anyone.

It was lovely to meet you. Thanks for your support. All the best, Suzi

Sonia, Swiss

IVF Egg Donation
December 2018
Me and my wife did IVF treatment for the first time and had no prior...

Me and my wife did IVF treatment for the first time and had no prior experience with IVF or pregnancy, but our coordinator (Janina), doctors, embryologist, nurses, receptionist - they all provided us with great useful information at each step and made us comfortable throughout the entire process.
We did an absolutely free pre-consulting Skype session with their doctor who explained to us the entire process and answered all our doubts and questions. This made our decision to go with Gynem very easy and already put us at comfort.
At our first visit to Prague, we were provided with a free taxi pickup from the airport. And when we arrived at the clinic for the first time, we were greeted by our coordinator Janina with a smile.
It's great pleasure to work with Janina, she answered all our questions and was our single point for contact for any questions whatsoever. She took care of handling our appointments with the doctor, coordinating with the embryologist, donor, labs and everything.
Janina is always willing to help with a smile and was always just a phone call or email away. She was always very responsive and has a great attention to details.
She is very organised and on top of the entire procedure and showed genuine interest in our case.
We can't thank her enough and highly recommend here and the Gynem clinic to anyone looking for IVF procedure. We couldn't have asked for more.
Gynem was quick in finding us a donor matching our criteria and there was no wait whatsoever.
We were always kept informed in a timely manner on the procedure, pricing and progress at each step. Everything worked like a clockwork. There were no long waits, delays, extra costs or any surprises. The procedure went exactly as explained to us and the clinic facilities are to the mart with special attention to details.
We had a great experience with Gynem. I and my wife were taken care of and always felt at comfort with Gynem team.
We can't thank Gynem team enough for making this experience not so stressful for us.
Thanks a lot to the entire team, you guys do a great job every day with such a grace. I highly recommend Gynem and Janina to anyone without a second thought.
Appreciate all your help!

Kirsty, UK

Weight loss procedures
December 2018
Service received was first class and representative Jessica was very...

Service received was first class and representative Jessica was very attentive. I would definitely use service again if needed to travel abroad. Thank you!

Deb, UK

Weight loss procedures
November 2018
When I decided to look into having a gastric balloon, I began by...

When I decided to look into having a gastric balloon, I began by searching the internet.  I looked at the criteria and the cost in the UK.  Quickly dismissing this as an unviable option, I looked at what was available abroad. Medical Travel came up in the searches and everything was simple from there.  The website is clear and gives a good indication of the procedures available and their approximate cost.  It was good to be able to decide on affordability before having to contact the company.

Following my initial expression of interest, I was contacted by Jessica.  Jessica literally took care of everything.  This wasn't easy for her because I had decided to have two procedures while in Prague.  She was able to negotiate dates and prices and work out, with the doctors, the safest and most convenient times to have each procedure during my time-frame.

Jessica kept in touch with me regularly to ensure that she was meeting my needs and that everything was on track.  Nearer the time to travel, she again ensured that we were in contact and that I had all of the information necessary to put my mind at ease.

It was necessary to travel alone and this is where I appreciated Jessica the most.  Picking me up to take me to the clinics and explaining carefully what would happen and being with me while all of the pre-operative tests and examinations took place was simply amazing.  I would have, undoubtedly, felt afraid without her being with me.  Also knowing that I could contact her at any time, put my mind at rest. Jessica checked in with me when I arrived in Prague; following my first procedure; following my second procedure and again on my return home.  This made me feel very safe and looked after.  I know that this is Jessica's job, but I felt genuinely cared about.

While at the Forme Clinic, I mentioned that I'd also be interested in a facelift.  Jessica was able to negotiate a consultation with the surgeon while I was undergoing my other pre-op tests.  I look forward to seeing Jessica again in five or six months time when I return to have my balloon out and my facelift.  She is a superstar.