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Medical Tourism References

It is always wise to check the experiences of other clients when using any service. So, whichever procedure you're interested in, plastic surgery, artificial insemination, weight loss surgery, check this page to read the often very detailed comments of people from around the globe, who've come to us to have their wishes fulfilled.

Barbara, Germany

Plastic Surgery
November 2020
I have been more than pleased with the services from your company...

I have been more than pleased with the services from your company Medical Travel. I applaud you, Klara, as Representative for your firm as well. Your communications, help, and guidance were invaluable to me. I would be pleased to use your firm again next year, for the second and final procedure which I wish to have performed by Dr. Beneš. Again, many, many thanks to you for everything, and I hope to be in touch.

Tim & Nadi, Germany

IVF Egg Donation
November 2020
We highly recommend Gynem to everybody looking into fertility...

We highly recommend Gynem to everybody looking into fertility treatment. They provide a very professional service and make everyone feel very welcome. The facilities are state of the art, quiet and super clean. The team is very friendly and professional. The doctors speak different languages, e.g. Dr. Vlcek is fluent in German and English.

You are assigned a Coordinator who keeps you up to date by email and/or phone. This is such a benefit! Our coordinator, Hana, was very kind and attentive to all our needs. She answered all our questions, kept us up to date and sent all results immediately. She helped us understand the procedures and coordinated all steps with doctors and the laboratory. She was present at every appointment and gave us all information and results afterwards in writing. If there was a question, we didn’t think of during the appointment she spoke with the doctor or laboratory and provided the answer quickly. So relaxing compered to our treatments in Germany!

We want to say thank you to every member of the team, our coordinator, the doctors and receptionists and not to forget the embryologists who do an amazing job.

Ashleigh, UK

IVF Egg Donation
November 2020
Just dropping you a quick email to let you know everything went well...

Just dropping you a quick email to let you know everything went well today at our 12 week scan, all looks perfect with the baby. Finally I will be able to relax! Thank you for everything you have done on our journey to get here. Will keep in touch. Hope everything is good with you and your family.

Fumie, Japan

IVF Egg Donation
November 2020
The pregnancy test was positive. And the doctor could see the heart...

The pregnancy test was positive. And the doctor could see the heart of the baby. I still can't believe I could become pregnant. I really appreciate your support and the support of the whole Gynem staff. Hopefully I can keep the baby. We would like to keep frozen the embryo left.

 

Katharine, UK

Plastic Surgery
November 2020
Five Star Hana from Medical Travel and the team provide an excellent...

Five Star

Hana from Medical Travel and the team provide an excellent service if you're travelling overseas for treatment. They guide you through from beginning to end and are always on hand to help with what can be a scary and traumatic process. 

The operation I received was incredible, the surgeon Dr Benes of Forme Clinic is a miracle worker.  All in all, a great experience under the difficult Covid circumstances. Thank you Hana and the team for your kindness and support. 

Catriona, UK

Plastic Surgery
November 2020
Thank you so much - I feel great. Just taking it easy and made it to...

Thank you so much - I feel great. Just taking it easy and made it to the airport. Thank you for all your help.

Irene, UK

Weight loss procedures
November 2020
Borders; No problems at all. I didn’t even see anyone at the Austrian...

Borders; No problems at all. I didn’t even see anyone at the Austrian/Czech border.

Gastric balloon; It fulfilled all my expectations. It was the tool I needed to kick start a more healthy lifestyle. I lost 16kg in 5 months, so yes it met my goals. I will say your team are correct with advice given ‘it is a tool, you still have to put a lot of work into it’ ie exercising and eating healthy.

Service; Excellent, I do not have a bad thing to say. You were especially brilliant, you answered all my emails, phones and queries. You were also very helpful during this unpredictable time of the Covid pandemic.

The hospital is very nice, clean and the staff were polite and informative. I would certainly recommend Medical Travel.

Thank you very much again.

Shaunni, UK

Plastische Chirurgie
November 2020
I’m doing great thank you I hope all is well with you. Still healing...

I’m doing great thank you I hope all is well with you. Still healing but definitely heading in the right direction. Would love to give some feedback. Overall my experience was fantastic and I would definitely recommended both Medical travel and the Forme clinic. I had abdominalplasty several years ago in Burno but the experience this time was far superior. If there was anything that would have made my experience better or easier I would say the following;

* It would have been good to have had other patient experience before surgery, if you had a way to set up some ex patients who would be happy to talk to new potential patients about their experience that would help. It would also probably increase your turnover too as if anyone was in doubt about whether cosmetic surgery abroad was for them if they spoke to actual people who had had surgery abroad it would ease their mind. I would be happy to be a contact for anyone thinking about surgery with you for instance to ease their minds.

* definitely better post op instructions. In the UK when someone leaves hospital and they are to visit their Doctor for post op care or suture removal it is always the nurse at the doctor surgery that does that and all UK hospitals discharge patients with a letter to give to the nurse with full details on what they need to do, what stitches need coming out and when. I ran into trouble as you know with my suture removal, the clinic gave me a video and better instructions on what stitches to take out when and how the nurse should take them out. This information would have really been better if it was given to me before I left the clinic. 

* I had told the clinic a few weeks before I arrived that I was vegan but on arrival even in the apartment they weren’t very prepared for that. I struggled to get vegan alternatives for food.  My daughter went to the shop and brought me food I could eat but it would have been nicer if she didn’t have to. 

* it would have helped me before surgery if I had know what to expect after surgery. If I had a list of essential items it would have helped sometimes little things just like making sure you bring cloth ring that will easily go over your head, bring ice packs for your recovery once you leave the clinic, a neck pillow as you have to sleep upright for several days etc. Being prepared is always helpful, if you could provide patients details of what to expect and bring to help on their trip that would help. 

* it was lovely that you met me at the clinic on that morning and definitely eased my anxiety so that was really good! 

* airport transfer was really great and appreciated, a lovely gesture that really takes off some worry.

* aftercare support has also been really good, even when I did have problems you helped sort them out and the clinic was really helpful too. 

* it would be perfect if there was a Uk representatives that patients could go to before they travel for pre op and visit again after surgery for suture removal. I know that’s probably unrealistic but that would be amazing! 

I hope that feedback helps. As I said my experience was overall really good and I would definitely recommend in fact I did to someone today I even gave them your name! 

Thank you so much for all your help and support. Keep safe and well. 

Denise, UK

Plastic Surgery
October 2020
Everything is healing nicely. Still some bruising and swelling but...

Everything is healing nicely. Still some bruising and swelling but getting better everyday and the result is great!

It was great working with Medical Travel and Martina. Everything was handled so professionally and was so well planned and organised from start to finish.  From my initial contact with Medical Travel and you looking after everything for me and answering all my questions, choosing my surgeon Dr Bayer, booking my operation and assisting me with booking my flights and accommodation. Taxis were there as promised, the hotel you organised was great and nothing was too much trouble. Couldn’t fault anything to be honest.  With hindsight the only thing I would have done differently would have been to stay a bit longer to get my stitches out, but that was my choice due to my anxiety around COVID and I wanted to get home. Moreover, we did not have the opportunity to really see much of Prague.

I wouldn’t have any hesitation in recommending Medical Travel and really can’t thank you enough for everything you did to make my plastic surgery journey so smooth and easy. Thanks again and take care.

Grace, UK

Weight loss procedures
October 2020
From the time I first made contact with Medical Travel back in...

From the time I first made contact with Medical Travel back in September 2019 enquiring about the Gastric Balloon Procedure, I have received professional treatment from your colleague Jessica. All my questions were answered quickly & professionally & in great depth.  Jessica went way beyond the call of duty & is a real credit to your establishment. 

On occasions I contacted her whilst she was on annual leave, to ask more questions it was never a problem, she always got back to me immediately. Jessica guided me & looked after me throughout my balloon journey, making all clinic appointments & organising all hotel bookings & taxi transfers. 

 

My Gastric Balloon journey has been a complete success & part of that is down to Jessica. I will not hesitate to use Medical Travel again in the future. Jessica is a real star & an absolute joy to work with & one of the most beautiful help-fullest people I have ever had the opportunity to meet & would like to thank her for all her care & support. 

She needs to be recognised in your establishment as the face of Medical Travel as her services given are of the highest professional quality. Thank you so much Jessica, it was a real joy meeting you!

Jennifer, UK

Plastic Surgery
October 2020
The whole process was very simple with lots of communication. I loved...

The whole process was very simple with lots of communication. I loved that when I asked a question, I had an almost instant response. There were no surprises, everything was fine. The only thing I would change is to have coordinator available at discharge. I had a couple of questions but I wasn't able to understand the doctor properly so I left a bit confused. Overall I would recommend the doctor, the clinic and medical travel 100%.

Augusto, UK

Plastic Surgery
October 2020
I am very good and very happy with the results. Everything was really...

I am very good and very happy with the results. Everything was really great. Thank you for your help and assistance. The service provided is excellent.

There is however one thing that I would like to have included in the package, even at extra cost (€10 for example). It is the taxi back from the clinic to the hotel. It was great to have both from the airport to the hotel and from the hotel to the clinic. That is the only suggestion I would like to make. Apart from this detail, everything was brilliant. Thanks once again. 

Bibi, UK

IVF Egg Donation
October 2020
As a Muslim it was a very difficult decision to go for an IVF. But...

As a Muslim it was a very difficult decision to go for an IVF. But with lots of courage and support of my husband we decide to go for an IVF.  Going through multiple IVF clinic, I have just randomly start chatting with Gynem Clinic. At the time of chatting I did not even think that I will go for it. But the way our coordinator Klara has started conversing with me, this gave me confidence at least for going that much far to Prague from London and check what the clinic has to offer me.  

On my arriving to the clinic, Klara has made me so comfortable that instantly all my hesitation has disappeared and we both me and my husband decided to go for the IVF.  From the first moment, everyone was willing, helpful and tried their best for us. We really liked the professionalism and at the same time the human approach of everyone especially Klara. 

Klara was always there for my questions and explained with ease all the procedure which need to follow, thanks to that a lot of nervousness, which I felt at the beginning due to IVF has disappeared.  I can proudly recommend Gynem Clinic for the services that we have received. If you are thinking of Choosing Gynem I can honestly say you won't regret it - they run a very professional and efficient service and make everyone feel very welcome.

Laura, UK

Plastic Surgery
October 2020
Yes it went very well thank you. Thank you for all of your help it...

Yes it went very well thank you. Thank you for all of your help it all went very smoothly. Klára was a great help with the translation and coming in with me for the consultation I think I would have panicked if she wasn’t there to help. 

Stephen, UK

Plastic Surgery
October 2020
I can’t believe it’s only two weeks ago today that Dr Vasek operated...

I can’t believe it’s only two weeks ago today that Dr Vasek operated on my eyes... now, having had the stitches out and the swelling/bruising has all gone... it’s wonderful... it was well worth the visit to Prague... and thank you Svetlana for making the whole process from start to finish all so very simple... once again thank you and stay safe.

Joanne, UK

Plastic Surgery
September 2020
I am so pleased with my eyes now! I will always recommend Dr....

I am so pleased with my eyes now! I will always recommend Dr. Bartoskova as a good surgeon. I wish I had done it sooner!

 

Bharti, UK

Plastic Surgery
September 2020
Hello Helena, In regards to my experience overall, it was very smooth...

Hello Helena, In regards to my experience overall, it was very smooth and organised. You were very responsive to any changes I had to make due to Covid. This was especially helpful as my experience was a lot more uncertain in comparison to Raman’s. So I’m glad everything went to plan and I managed to make it home okay. That’s all thanks to you! I’m not sure if there’s anything I would necessarily change, I can’t fault anything! I loved that I felt well taken care of - which was really reassuring and I didn’t feel as nervous in the end. 

Hope this is sufficient!

Kumiko, Japan

IVF Egg Donation
September 2020
We are an Asian (40s)/European (60s) couple, who had gone through all...

We are an Asian (40s)/European (60s) couple, who had gone through all possible fertility treatment in Japan for about 3 years with successful fertilized egg cells, which were usually implanted 3 days after fertilization, unfortunately without a resulting pregnancy. The emotional, physical and financial toll was mounting, when my partner convinced me to try a donated egg, which is not possible in Japan. With links to Munich/Germany and Honolulu/USA, we checked various possibilities and were stricken by the friendliness, helpfulness, success rate and price point of Gynem in Prague, not too far from Munich.

Our Japanese gynecologist prescribed the preparatory fertility medication and did the necessary tests and we coordinated with Gynem. Gynem gave us the options of a few donors. Hana, our Japanese and English-speaking coordinator was great in getting us all the instructions and answers in a timely and proactive manner. In Prague I was picked up at the airport & taken to our hotel where I met my partner. The next day we were picked up by taxi and taken to the nearby modern Gynem clinic with my partners fresh sperm. Some tests were done and paperwork was completed. The donated egg was fertilized and we travelled for a few days around the beautiful Czech Republic, while Hana was updating us on the development of the fertilized eggs. 5 days later we discussed the resulting eggs and decided to implant one 5AA egg. We returned on long plane rides to Asia and the US. Unfortunately, no pregnancy resulted.

A few month later Hana informed us, that they had an Eurasian donor available and offered us another chance. We jumped on this 2nd chance and varied the procedure a bit by utilizing Gynems preparatory medication under the supervision of our Japanese Gynecologist, choosing a higher resolution sperm selection method and by adding “glue” during the egg implantation and this time we were lucky. We are now blessed with a beautiful, healthy, hungry 6-month-old daughter, which is the center and love of our lives. 

We are very impressed with the Gynem doctors, staff and coordinators, their new facilities, the customer care and coordination and of course our all success! We are so impressed that we are currently contemplating a sibling for Marina with Gynem’s help. 

We thank the donor so much for all the help she provided and hardship she went through to make us happy parents and we promise we will take the best care of our daughter and give her all the love we have.

Thanks to all involved in the program.

 

Alfred, UK

Plastic Surgery
September 2020
Would just like to provide some positive feedback regarding my recent...

Would just like to provide some positive feedback regarding my recent upper eyelid surgery. The surgery itself was fast and professional, taking 30mins All staff at the clinic were very friendly and made me feel at total ease, from the receptionist to the Nurse's nothing felt awkward or uneasy especially as I travelled from Scotland. Dr Vasek was exceptional almost like your nice Ex-HeadMaster, my co-ordinator Svetlana was fab, she even came into consultation with me putting me at even more ease, a little language barrier but Hey Ho. 

OnePoint I would like to make is there is a lot of hanging around on the morning of the surgery, and you may not get taken first. Nothing major but it would've been good to know upfront as sat around for 3hrs. Highly recommend Svetlana and Dr Vasek, highly affordable professional and friendly. 

I have recommended my mother and two friends who are in deep thought regarding certain procedures. Thanks again for all your help highly appreciated.

Ellie, UK

Plastic Surgery
September 2020
Hana, with yourself, it was so much easier. You have been brilliant...

Hana, with yourself, it was so much easier. You have been brilliant and the clinic. I think I picked the best Surgeon, so I'm over the moon with that and you will be seeing me again in the near future.