After more than 4 years of trying to fall pregnant, with 6 failed IUI's and 6 failed IVF's, we decided to attempt an IVF using donor eggs. From the very beginning the staff were extremely professional and attentive to our needs, concerns and questions. Dr Mrazek was very reassuring during our Skype consultation and within the month we were given a choice between 5 donors. The medication arrived in the post and we began or preparation. Of course I was very nervous that everything was progressing normally and so sent many emails to Martina who related to me on a very personal level and provided me with all of the information and reassurance that I needed. Her response was quick and immediate considering we were often communicating outside regular office hours. Once in Prague we were able to relax and thoroughly enjoy everything that is beautiful about the city. Unfortunately our protocol was delayed and I had to extend my stay by 5 days but we managed to make transfer with 2 top quality Day 5 blastocysts and have frozen 4 blastocysts. This is a stark improvement on anything we have managed using our own eggs. We are astounded by the results and are so grateful to our donor for providing such a selfless act of kindness. We must now endure the dreaded 2 week wait however we would highly recommend the services of Gynem Clinic to anyone in a similar situation. We feel as though we have been treated with the greatest professionalism and regard.