Our experience at Gynem was very positive. We had a Skype consultation to start the process and this was very informative and helpful. The doctor had fully read our notes and so was knowledgeable about our situation and was able to advise us on that Skype call. The follow up was prompt and all of my questions were answered quickly via email. Arranging payment was easy and my medication arrived quickly. The clinic were very flexible regarding dates as to when we wanted to start the process. Once we arrived in Prague, they arranged all our transport and kept in touch via text or calls which helped us to feel at ease. The clinic itself was very clean and everyone was very professional. The team were friendly and helped us to feel at ease throughout the entire process. The International Client Representative Martina was very friendly and knowledgeable and she kept in touch even outside of her working hours. Overall our experience at Gynem was excellent.