After years of unsuccessful IVF attempts in our own country and in another clinic in Czech Republic, we changed last minute and went to Gynem. We first had a Skype talk with Dr. Vlcek, who was clear, friendly and understanding. Then Martina contact us. She was quick and correct in her replies and just a very lovely person. It was our first visit to Gynem and I'm very carefully writing that I'm pregnant as I still can't believe it. What was also good is the fact that they send all your medication by post. Thank you Martina and Dr. Vlcek, you've been wonderful.