Anne, UK

Plastic Surgery
November 2018

My experience on the whole has been a very positive one.  Here are some points:

Jessica from Medical Travel Czech Republic was outstanding.  At all times, throughout the whole process, I felt I was in very capable hands.  Jessica was very thorough, prompt and efficient from start to finish.  She answered all my queries in a timely manner, made lots of suggestions for things to do in Prague and was fantastic liaising with the clinic.  Not only is she very professional, she also has a beautiful fun and friendly manner. I would highly recommend Jessica to anyone who wishes to have medical treatment in Prague.

I was very impressed with how my trip was organised.  A taxi met us at the airport, presented us with guide books, which I felt was a lovely touch and brought us directly to our apartment.  Jessica met us at the clinic the following day and escorted us back to the city centre after our initial consultation.  She was in touch with us constantly.  A taxi was also organised to take us back to the airport.  Something we didn't have to worry about.

There were a number of 'organisational' issues with the clinic, however, with the assistance of Jessica, these were resolved to our satisfaction.  The staff at the clinic were lovely, and the facilities were modern and up to date.  My only concern was the lack of English spoken by the nurses.  It was difficult to communicate with them and I was concerned that if something went wrong during the night when the reception staff had left the building, how would you communicate with them.  As I have said, they were really lovely, but their lack of English made basic communication difficult.

It's been less than two weeks since my surgery and I am 'over the moon' with the result.  The surgeon did a wonderful job and I would definitely recommend him.  
I intend to undergo further treatment early next year and will definitely use Medical Travel Czech Republic again.

Many thanks for a wonderful experience.