I have to say that I was extremely impressed with the service you provided. This was my first trip abroad for a procedure and I was understandably anxious about not having it done in England. It was very reassuring to see the gentleman waiting for our arrival at the airport to take us to our accommodation. I felt it was a good indication of the way my visit was being managed by Medical Travel Czech Republic Services. You, Tereza, put me at my ease when you picked me up on the day of my procedure. You were so professional, friendly and helpful, not just to me but also to my son and his wife who had come with me. Medical Travel Czech Republic Services are very lucky to have you representing them and I would be grateful if you would forward my email to your Manager so that they know how good you are at your job. When it was time to return to England we were picked up in good time for our flight home. We felt very confident that if we had any problems or concerns you would help. You gave us all your contact number and said that we could use it at any time. We had no need to.
Our trip to Czech Republic ran smoothly and I would definitely use Medical Travel Czech Republic Services again, especially if you were looking after us Tereza.
Thank you so much for everything and it was a pleasure to have met you.