I was very happy with your service and I would recommend it to others, especially people who don’t live in the Czech Republic. It was especially nice having a single point of contact who could work with the clinic on my behalf – it really simplified things for me. And even though I had an issue late Friday afternoon that prevented me from having surgery on Monday morning, you still got my email and did everything you could over the weekend to figure out how to proceed. I really appreciated that! I do not have any negative comments or even suggestions for how to improve. I thought you did a great job and it was a pleasure working with you!
As far as feedback for the clinic…
The surgery went well and everyone was super to work with. The nurses were friendly, efficient, competent, and went out of their way to help me feel comfortable. The facility is clean and modern. Although it’s still too early to tell for sure, I feel that Dr. Mertan did a great job. I don’t have any complaints about the actual surgery at all. Even though I still have the drainage tubes, overall it was a great experience and I would recommend the clinic to others.