From the begining, Janina (You ) took each and every effort to reply my all inquiries. Sometimes, I asked you the same question twice or thrice , in order to make 100 % sure.And eachtime, I got a very detailed and point to point reply. You also helped me out in giving me out local informations about the City, Hotels and Transportation. Overall, the provided service was excellent. I would give 5 stars personally. Thank you again for every effort and for everything you did to make my trip easy and comfortable.