Many aspects you have to consider when you plan on doing surgery abroad. For me it was no spontaneous decision and the planing took a lot of time. It was nearly six month until everything fell into place.
Helena and Richard, the two International Client Coordinators I had contact with, stayed with me the whole process and patiently helped me to get everything organised, even though we had challenges and changes in between.
Here a little summary:
- More than every thing the communication was very good. Every question was answered promptly.
- At start of my journey in Prague the taxi driver was very polite and explained a little bit about Prague on my way to the hotel. And more than everything I appreciated the taxi in the morning of my surgery.
- I really appreciated Helena's help when I went to the clinic the first time. She went through with me to all formalities where questions arose. Her presence helped me a lot to get my nervousness in check. I was very thankful that she was there.
- All questions which arose after the surgery she passed on to the doctor. As things did not turn out as expected she helped me to stay in touch with the surgeon. This way we could find a good solution for the problem and again I really felt in good hands.
All in all I can highly recommend Medical Travel Czech Republic when you are planning surgery abroad.