Stuart & May, UK
My wife was interested in having breast replacement implants and was keen to have done in Prague as she'd heard good reviews from other people. We searched online and found medical travel czech republic services. We were contacted by Tereza and told of the various options available to my wife. She was given all the available doctors details and offered available dates to suit. Once we'd settled on a date and doctor, Tereza recommended various hotels close to the surgery. We booked the flights and accommodation ready. Once we arrived at the airport we couldn't find the rep picking us up, so got a taxi. 5 minutes after we left the airport we received a call from the rep asking where we were so we'd unluckily not found each other. We were put at ease from this call, knowing we'd missed each other rather than them not turning up! The next morning we met Tereza at our hotel to go to the clinic. She was a great person and very helpful with anything we wanted to know about Prague. We went to the clinic and my wife had all the blood tests done before her consultation with Dr Kuchar. As my wife had implants done 11 years ago in Thailand they had started going a little mis shaped and needed replacing, hence our visit to Prague. The Dr wasn't particularly helpful and said my wife had a hernia in the left breast implant which needed to be left for 5 years?? This all seemed strange and we thought was not right as they had a lifetime of 10 years. We told Tereza what the Dr said and she was very apologetic about the whole situation and said she'd try to arrange a consultation with another Dr. We said not to worry as it was not her fault and we just thought the Dr didn't want to perform the operation as it involved removing the old implants. We wouldn't recommend this Dr Kuchar. Tereza went away and set up another consultation with Dr Samudovsky who we went along to see and there was no problem and he'd be able to do the operation on my wife. This must've been fate that she ended up with this Dr as the operation went brilliantly and we couldn't be happier with the result. It was in a private clinic which was very clean with a nurse on hand 24 hours always checking my wife was ok.We were leaving for the airport at 3.30am the day after the op and Dr Samudovsky made the effort to make sure everything was ok at such an early time in the morning and Tereza arranged and paid for our transfer to the airport as a good will gesture for us missing our pick up at the airport. Although we encountered a few mishaps on our trip, we'd rate the service from Tereza as 5 Stars from everything she did to arrange things when we were in the UK and during our stay in Prague! Thanks for all your help and we'd highly recommend the company and Tereza to any friends etc that are interested in going to Prague for surgery.