First of all, we felt that the correspondence was excellent.  We were able to contact you by phone or email whenever we wanted and always received prompt or immediate answers to our questions.

On arrival in Prague, our stay was made stress free because of help with all travel arrangements and accommodation if we did so require.  We were picked up personally by one of the team by car from our hotel and were driven to the hospital on both stays in Prague.  Once there, Martin waited with us and made sure everything ran smoothly, which was a great help, as well as speeding up the process considerably.

There were a couple of hiccups, which were dealt with quickly and efficiently.  As a result, I am pregnant with twins and am very happy at the outcome!  I felt that the treatment that I got in Prague was far superior to the treatment I received in the UK for IVF and the nurses were efficient, friendly and helpful.  When I told the doctor that I had "bendy tubes", he did not hesitate to offer to put the embryos back inside me himself eventhough he had a very busy schedule in the hospital!  He was positive, encouraging and extremely re-assuring, which made all the difference to my treatment.  This particular clinic has won the Guiness Book Of Records for the most babies born through IVF for about the last 10 years running!

Prague is beautiful and my husband and 6 year old son loved our little "holiday" there.  I would thoroughly recommend anyone to have treatment here!  Good Luck!

I was very satisfied with customer service, starting from your advices, organisation with transport, and reception at the clinic. So all about service for fine for me.

I found the whole experience amazing, never felt under any pressure from yourselves to make a decision, you answered all my questions and was very patient with me until i made my decision.

Perfect Clinic was perfect, the staff was amazing, and again and felt at ease at all times, not once did any doubt creep into my mind, from the minute a landed to me leaving.

Prague is such an amazing city, i will be back for a holiday to enjoy the city.

Thank you again, you don't need to improve anything you do, what you are doing is fantastic the service you give is second to none and i saved myself loads of money, i have already passed your details on to potential clients whom are interested.