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Reference

Richard, UK

Plastic Surgery
December 2018
So far, although only a week later I am happy with the results,...

So far, although only a week later I am happy with the results, although I was a little bit worried, I was able to return to the clinic to be reassured. Hopefully, everything will heal as it should in time.
Jessica was really helpful and thoughtful in arranging my visit to the clinic and my accommodation in Prague. I really loved the quick tour she was able to give me any pointers for things to do. The surgery was very smooth and professional. My hotel was great and very close to the clinic, however very difficult for taxi access, but perhaps for someone with a proper in-house restaurant may mean they can recover without having to walk around. Transport is good in the city but after a procedure, it is not ideal.

Jessica again wisely warned me of traffic rush hour times that can delay transit to and from the airport. I realise this can depend on the co-ordinators personal commitments but in an ideal world I would meet the person I have arranged with at the airport! She spoke such good English and had a great manner for me this would have been ideal, and of course to say goodbye.

Anita, Norway

Plastic Surgery
December 2018
So far, I'm extremely happy. I have no idea how the surgery will turn...

So far, I'm extremely happy. I have no idea how the surgery will turn out as my face is very swollen but the way I've been treated and looked after has been exceptional. The last thing I heard in the operating theatre before becoming unconscious was Elvis Presley playing loudly on the radio. Ha! Not conventional but I enjoyed that a lot! When the nurse and anesthesiologist where wheeling another patient into my room after her surgery, I heard them singing 'We are the Champions' and 'Barbie Girl'. They obviously enjoy their work. I really enjoyed the vibe in the clinic. All the staff were attentive and professional!

I wanted to extend my stay at Capital Apartments but they were fully booked. They went out of their way to find me another place to stay. Super appreciative of all the wonderful people I've met. I have a feeling I'll be back again!

Ada, Ireland

Plastic Surgery
November 2018
I feel great after a surgery. I'm happy person now. I would like to...

I feel great after a surgery. I'm happy person now. I would like to thank you for assisting me, Dr Benes for a great job and of course all the nurses that were looking after me. My experience was very good and I have to say everything went perfect for me. Thank you!

Fadia, Iran

Plastic Surgery
November 2018
l appreciate all the staff in medical travel they are all very nice...

l appreciate all the staff in medical travel they are all very nice , the doctors is very good, the nurse is so kind & the room is very tied and clean thanks for all of them and you!

Anne, UK

Plastic Surgery
November 2018
My experience on the whole has been a very positive one.  Here...

My experience on the whole has been a very positive one.  Here are some points:

Jessica from Medical Travel Czech Republic was outstanding.  At all times, throughout the whole process, I felt I was in very capable hands.  Jessica was very thorough, prompt and efficient from start to finish.  She answered all my queries in a timely manner, made lots of suggestions for things to do in Prague and was fantastic liaising with the clinic.  Not only is she very professional, she also has a beautiful fun and friendly manner. I would highly recommend Jessica to anyone who wishes to have medical treatment in Prague.

I was very impressed with how my trip was organised.  A taxi met us at the airport, presented us with guide books, which I felt was a lovely touch and brought us directly to our apartment.  Jessica met us at the clinic the following day and escorted us back to the city centre after our initial consultation.  She was in touch with us constantly.  A taxi was also organised to take us back to the airport.  Something we didn't have to worry about.

There were a number of 'organisational' issues with the clinic, however, with the assistance of Jessica, these were resolved to our satisfaction.  The staff at the clinic were lovely, and the facilities were modern and up to date.  My only concern was the lack of English spoken by the nurses.  It was difficult to communicate with them and I was concerned that if something went wrong during the night when the reception staff had left the building, how would you communicate with them.  As I have said, they were really lovely, but their lack of English made basic communication difficult.

It's been less than two weeks since my surgery and I am 'over the moon' with the result.  The surgeon did a wonderful job and I would definitely recommend him.  
I intend to undergo further treatment early next year and will definitely use Medical Travel Czech Republic again.

Many thanks for a wonderful experience.

Gerardette, Ireland

Plastic Surgery
November 2018
I am feeling well, and relaxing after my trip to Prague. I am hoping...

I am feeling well, and relaxing after my trip to Prague. I am hoping to return to work in a few days time.

It was a pleasure to meet you Jessica and i dont think the whole experience of travelling to the clinic for surgery would be possible without your professional advice and service.

I was hesitant at the beginning to travel abroad for surgery especially with the language barrier ect, but after my experience i would recommend your services and that off clinic to others, i was overwhelmed by the kindness of the staff, especially the nurse's, their bed side manner was second to none. I think where i to travel next year for further surgery i would extend my time after the surgery and spend more time in the beautiful city of Prague. I would like to take this opportunity to thank you and the medical team at the clinic for your professional advice and service and to wish you well. Please God i will see you all again in 2019.

Chris, UK

Plastic Surgery
November 2018
Thank you for all of your help, if we choose to have any further...

Thank you for all of your help, if we choose to have any further surgery we would not hesitate to to use Medical Travel  Czech again.

Everything was so simple and streamlined, the communication from yourself was impeccable, everything happened as we were advised it would in the same time scale as said. For two ladies that usually travel with husbands this was a big thing for us, at no time did we have any concerns as everything was explained to us. Many thanks for putting us at ease and making this happen. 

Petra, Holland

Plastic Surgery
October 2018
Many aspects you have to consider when you plan on doing surgery...

Many aspects you have to consider when you plan on doing surgery abroad. For me it was no spontaneous decision and the planing took a lot of time. It was nearly six month until everything fell into place.

Helena and Richard, the two International Client Coordinators I had contact with, stayed with me the whole process and patiently helped me to get everything organised, even though we had challenges and changes in between.

Here a little summary:

- More than every thing the communication was very good. Every question was answered promptly.

- At start of my journey in Prague the taxi driver was very polite and explained a little bit about Prague on my way to the hotel. And more than everything I appreciated the taxi in the morning of my surgery.

- I really appreciated Helena's help when I went to the clinic the first time. She went through with me to all formalities where questions arose. Her presence helped me a lot to get my nervousness in check. I was very thankful that she was there.

- All questions which arose after the surgery she passed on to the doctor. As things did not turn out as expected she helped me to stay in touch with the surgeon. This way we could find a good solution for the problem and again I really felt in good hands.

All in all I can highly recommend Medical Travel Czech Republic when you are planning surgery abroad.

Gemma, UK

Plastic Surgery
October 2018
I’m very well, thank you and hope you are too. I had an...

I’m very well, thank you and hope you are too.

I had an overall fantastic time in Prague (and Czech Republic in general - I had a chance to travel a bit further around after my surgery and visited a lot of different places!) and would like to thank you for your help throughout my stay.

To answer your questions; the main reason I chose Medical Travel was because, even though I had done plenty of research on my own, I had no idea how to choose a surgeon or even describe what I needed - being able to work with you and letting you establish the contacts/ introduce the right surgeon was so much help. Also, as a lone traveller it was very reassuring to have a contact in Prague, should I have needed help with anything (like with the taxi!).

Everybody at Forme was lovely and really helpful - they made the process stress-free and Dr Vasek has done an amazing job, I would highly recommend Medical Travel and Forme clinic to anyone looking to have surgery abroad - it was exactly the help that I needed. Many thanks again and all the best!

 

Jonna, Holland

Plastic Surgery
October 2018
You are a very good help Helena. I couldnt make the process...

You are a very good help Helena. I couldnt make the process without your knowledge, guidance and help. A million thank you to you. Sorry we didnt have something for you (present) Eindhoven airport police confiscated it from my husband.

Michaela, UK

Plastic Surgery
October 2018
Client from UK, speaking Czech. O plastice nosu jsem uvazovala par...

Client from UK, speaking Czech.

O plastice nosu jsem uvazovala par let a jsem velmi rada, ze jsem se rozhodla podstoupit tento zakrok pres Medical Travek Czech. Od sameho zacatku je vse velmi srozumitelne a slecna/pani Marie byla neuveritelne napomocna a mila, vzdy ochotna vysvetlit cokoliv a odpovedet mych milion otazek. Nakonec byl zakrok proveden na Forme clinic a operaci provedl pan Doctor Vasek. Jakakoliv sebemensi operace muze byt stresujici a myslim si, ze MTC mi opravdu pomohl, jak odvozem na kliniku, tak pritomnosti Marie, ktera cekala pred klinikou tak jejim zabavnym rozptylovanim pred zdravotni kontrolou. Kazdopadne bych chtela tuto sluzbu doporucit vsem, kteri uvazuji o plasticke operaci. Jeste jednou dekuji za vse.

Sharon, UK

Plastic Surgery
September 2018
Everything went brilliant absolutely fantastic. Thank you so much for...

Everything went brilliant absolutely fantastic. Thank you so much for everything.

 It was a pleasure to meet you. I will be recommending medicaltravel to my friends.

Olubunmi, UK

Plastic Surgery
September 2018
Thanks for your email, once again I thanks you and your team for...

Thanks for your email, once again I thanks you and your team for fantastic work, my tummy tucks operation went successfully without any complications, both pre and post operation and medications given for discharge package are very excellent, most importantly the strong antibiotic given during and on discharge package to avoid post operation infection are excellent. I can recommend your team medical travel Czech Republic to people, I have already started giving out your email and phone number to my friends and colleagues for your excellent job and all your staff are very good, friendly, caring and accommodative with super and highly professional surgeon. Thanks very much.

Orla, Ireland

Plastic Surgery
September 2018
With regards to forme clinic. It was a pleasant experience. The...

With regards to forme clinic. It was a pleasant experience. The arrangement of ordering a taxi for me was great. Marie was God sent. Martina was amazing she helped me find a baby sitter. The surgery went well. I'm still healing. Good after care package to take home. Eyemask. Prague itself is beautiful I adore it there. I'm vegan and there was vegan restaurants everywhere. 

I will be back maybe next year as I do want to undergo another procedure. Next time I would stay in a better accomodation like a apartment. Other than that it was great. 

Rose, UK

Plastic Surgery
September 2018
I had an upper and lower eye lift and I could not recommend Doctor...

I had an upper and lower eye lift and I could not recommend Doctor Vasek and his team enough. My experience was so comfortable from start to finish, thanks to Medical Travel and both their representatives: Janina who arranged my surgery and Vojta who accompanied me to the clinic. He is such an amazing young man who made this experience very comforting and enjoyable for me. Janina and Vojta were exceptional, went beyond, above to ensure l was knowledgeable and comfortable about my surgery. Also, made me feel very welcome to Prague. 

Jan, UK

Plastic Surgery
September 2018
Overall the experience I would tell friends to visit the clinic,...

Overall the experience I would tell friends to visit the clinic, it is soon for me to say about my face as I still don't look like me with all the swelling.

 

Fiona, Ireland

Plastic Surgery
September 2018
I never got to thank you all in person.  I was very nervous...

I never got to thank you all in person.  I was very nervous but, you all made it so easy. Everything was less stressfull. 

Azhar, UK

Plastic Surgery
September 2018
I’m back in Manchester and I feel so much better. I would like to...

I’m back in Manchester and I feel so much better. I would like to thank you again for everything you did, you were wonderful. 

I have written some feedback below. I hope this is ok? If you need anything further then please let me know. From the moment I contacted Medical Travel Czech I was assisted by Hana who was amazing. She was very informative, helpful and empathetic. Hana responded promptly to all of my questions and I feel she went above and beyond in doing her job. 

Hana arranged for me to be picked up from the airport and taken to my hotel. She also arranged transport to the hospital where I was welcomed by her colleague, Marie. Marie was lovely and she explained what was going to happen next and who I would be seen by etc.

I had my pre-op and then my consultation with Dr Vasek. Dr Vasek was very nice and he seemed to know what he was talking about. He could tell just by looking at my nose what the issues were with it. The only thing I would have liked would have been a more in depth consultation where I could have gone into more detail about what I wanted. I wanted to show pictures of my desired look. 

I then had a physical check with another doctor who was very thorough and made me feel welcome and listened to. The nurses then took me to get ready for my operation. They were lovely, very helpful and welcoming.

After my operation the nurses were fantastic. They really looked after me. Dr Vasek came to check on me later that day and again the next morning to remove the packing in my nose. The nurses helped clean me up, gave me an aftercare package and explained what I needed to do. They arranged transport back to my hotel. 

 

Hana contacted me that same day to see how I was. I can honestly say that she helped me get through the worst part. I was very emotional after the operation and was alone in Prague. Hana was very supportive and even gave me details of the local supermarket and sight seeing spots that I could see if and when I felt up to it. Hana is truly an asset to Medical Travel Czech and I would recommend her services to anyone. 

 

I cannot thank her enough for making a very daunting process miles better than what it would have been without her help.

 

In terms of my satisfaction regarding the procedure (septorhinoplasty) I am unable to comment on this as I am yet to see the results. 

I still have my cast on and the bruising is quite bad. It is not very painful but my head feels very blocked (like I have a cold). 

It’s very hard to wash my face properly and I really want to blow my nose but I can’t. 

 

I’d say the worst part about the whole experience is how I feel emotionally.

The best part was, by far, Hana. 

 

Tina, UK

Plastic Surgery
September 2018
I would like to say a big thank you for all of your help with...

I would like to say a big thank you for all of your help with our trip. Arranging the taxi from the airport, coming with us the next morning to the clinic and even waiting until we had gone for our surgery. It really made a nervous time for us much easier. Thank you for all your help via emails with any questions that I had, responding extremely efficiently. It made the whole experience effortless for us.

I don't think there are any suggestions I could offer to improve the help and support you have given me. I am extremely please with the support you have given and would certainly recommend your services to anyone who is looking to have surgery abroad. I will keep you details handy. Many many thanks once again.

 

Kirsty, UK

Plastic Surgery
July 2018
It is ok I was happy to see your face when you came in and I was very...

It is ok I was happy to see your face when you came in and I was very well looked after by the nurses who where lovely so I was happy then that it was all over and getting better. I understand about it is best to stay longer before flying home so that is ok I don’t mind.  Many thanks for all your help. I will be in touch if I need anything further but hopefully my healing will be a smooth process.