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Reference

Lauren, UK

Plastic Surgery
February 2019
Sorry, it’s been an absolutely hectic week or so! I wanted it to be...

Sorry, it’s been an absolutely hectic week or so! I wanted it to be good feedback and therefore wanted to think about what to say.

Thank you for making my process with medical travel easy! Prague is a wonderful place and is very easy to navigate around despite being cold this time of year... 

I felt very at ease and safe with the whole process and would definitely recommend others using your company! You speak great English and was able to answer any questions I had to settle my nerves and was good moral support throughout. You offered help at every opportunity and was willing to provide me with details I needed with transport whilst in Prague. 

Communication has been thorough and efficient, with different means offered to get in contact with you! Whatever is best suited to the individual. You were there as a translator for the meeting with the surgeon and although at times this felt slightly uncomfortable you were able to explain the procedure and what was needed well. 

I recommended it whilst in the discussion stages, that the prices should be made a little clearer with preoperative assessments being an additional charge as this can be misunderstood. Also if it could be made clear prior to traveling into the Czech Republic whether or not the surgeon needs payment in card or cash as this could prove a problem in the future for other clients.

I was requested to move up and out of hospital 12 -14 hours after coming out of surgery. Although this may seem a sufficient amount of time for some people, I was struggling with nausea, dizziness and significant pain. Maybe consideration needs to be made into the patient's condition before releasing them.

However, I really loved how talkative you was and interested in everything to do with me and what I was looking for. She didn’t judge my situation and made me feel comfortable with myself. Throughout it all, you constantly was checking up on how I was feeling, which made me feel valued and welcome! 

Hope you are well.

Thank you again! 

Let me know if you’re in the UK ever!

James, UK

Plastic Surgery
February 2019
Thank you for your assistance throughout, the transport back to the...

Thank you for your assistance throughout, the transport back to the airport, it was my own private car which was really nice thank you for that.

I honestly could not fault your service throughout the whole process,  I was so nervous traveling alone and the fact I had never had surgery like this before it made me more uncomfortable, but your constant communicating throughout the process really put me at ease and really help me put my mind to ease. 

I really liked the quick reply in emails if I had any questions or queries to be answered and the honesty in which you delivered them. 

All of the transport you provided for me was Brilliant and all on time. 

When I arrived at the clinic The met your colleague Marie as you could not attend, but she was so nice and polite and helped me to get settled through the consultation, she talked to me throughout the whole morning which I thought was a nice touch from you guys as a lone traveler to the unknown it was really nice to be put at ease the moment I arrived.

The medical staff at the clinic were all really nice and friendly and could not have done any more for me. 

Prior the procedure back 1 year ago when I found you guys through an online search, I did not think I would have gone through with this process, had it not been all the emails and personal constant contact about this with yourself I would have not have done this. I still sit here today 1 week on saying I can’t believe I went ahead with this procedure I really can’t.. thank you so much Klara I would totally recommend you guys to anyone in the future and I don’t think I would not change one thing which you have done for me.. all I really have done was show up your guys done everything for me and that will definitely have a lasting effect on me in a positive way.

Thank you  again so much Klara to you and your team, if I need anything in the future I know where to find you.

Sharon, UK

Plastic Surgery
February 2019
I’m very pleased with the results and the care of everything. I am...

I’m very pleased with the results and the care of everything. I am thinking of having my nose done and would love you to help me through this again I want to say a big thank you for everything xxxx

Jessica, you have done a great job and will definitely come to you again for help. I don’t think you could do any more as your service was excellent in every way. David is getting a plan for his teeth probably in April thanks to your help too.

Kitti, HUN

Plastic Surgery
February 2019
I liked your help first of all. It was great that you were there in a...

I liked your help first of all. It was great that you were there in a minute if something happened or I had a question. The doctor was very helpful and kind. I liked the flexibility at the clinic.

Maybe I would suggest two little things:

- prepare dinner for patients who had the surgery already in the morning (I asked for a toast and the nurse made it for me)

- prepare with cash (euro, British pound, etc.) to be able to give back if someone pays in cash

But these things are really little ones. I was satisfied with everything.

Faraz, UK

Plastic Surgery
February 2019
I’m good thanks and everything’s been great so far. I’m getting...

I’m good thanks and everything’s been great so far. I’m getting dressing off on Friday and looking forward to seeing my new look. Actually, I loved your services and I would give 10 stars out of 10. It’s great I’ll definitely recommended to my friends . I’ll send my nose pics .  If anytime you have a plan to come to Scotland let us know we would help you take to famous places in Scotland.

Leo, UK

Plastic Surgery
February 2019
I am really enjoying the whole process with this clinic even...

I am really enjoying the whole process with this clinic even sometimes I felt like Kinda of doubt the surgery but just need to be patient for the result. 

I would like to say the services in the clinic really nice and sweet, the nurses are keen to help me all the time and the hotel I stayed before also a good value choice. I would like to make the same choice if I do it again. 

The result of the result which I am satisfied with that, the shape of the nostrils and whole nose all good but I was expecting the small nose but the doctors warned before about the result could be the negotiating result between my expectation and the reality. 

To sum up, I am happy with all the works done there. Thanks so much to the people who help me before couldn’t get here without their contributions. 

Chris, UK

Plastic Surgery
January 2019
Firstly I was really pleased with the service that Klara provided....

Firstly I was really pleased with the service that Klara provided. Not only was she really helpful, spoke and wrote excellent English but also went out of her way to arrange my transport and hotel bookings etc.

She as also excellent in Prague and collected me from the hotel and we walked to the surgery. Klara was also very useful during the initial meeting with the surgeon. The surgery was good and I have no complaints at all.

Tony, UK

Plastic Surgery
January 2019
I’m back home all ok now, it was all easy to do with your help so I...

I’m back home all ok now, it was all easy to do with your help so I wouldn’t change anything about the service.

Marcus, UK

Plastic Surgery
January 2019
Hana, it’s been great speaking with you, you have been incredibly...

Hana, it’s been great speaking with you, you have been incredibly helpful throughout and I have appreciated all you have done. As for the clinic the nurses and the surgeon and overall experience it has been great and although my nose is still very swollen I am already 100% happy with how it looks and it will only get better. GREAT experience!

Angela, Denmark

Plastic Surgery
January 2019
Hope all is well in Prague  I am recovering pretty fast, the...

Hope all is well in Prague smiley I am recovering pretty fast, the bruises are gone, just a little puffiness left, thought I would leave feedback now as I can see a bit better:
I was very satisfied with Medical Travels assistance throughout the whole process of making initial contact, choosing the right surgeon for my operation, setting up the date and during my stay in Prague. 
Dr Vašek performed a perfectly neat operation (face and neck lift + blepharoplasty) and his staff were very attentive during the 2 following days post op.
Marie, my contact, did an excellent job, which exceeded what could be expected. The communication was prompt and straight forward. After being discharged from the clinic I stayed a few days alone in the hotel and Marie was very helpful, she came to visit me several times and was checking up on me regularly on the phone, that made me feel safe. 
Overall the whole experience was smooth and easy, put aside the recovery, which is the least pleasant part and takes its time.

Carrissa and Randy, Trinidad

Plastic Surgery
January 2019
All is going well thus far post Lipo.  It was truly a great...

All is going well thus far post Lipo. 

It was truly a great experience having you there with us. We had some fears and doubts initially but after having you there with us through the consultation with the doctor, it was all better. 

The experience with Dr Sulcova was certainly a one of a kind experience. Her facility made us feel at home. Her together with her team and especially one of her nurses (can’t recall her name) who held my hand during surgery and was there making sure my husband and I drank our tea and checked our vitals regularly. 

It was certainly worth every penny. It’s that one on one attention that people look for when they have to do these kinds of surgeries and that’s what you all did for me and my husband. My husband and I would certainly recommend you as a coordinator and Dr Sulcova. 

We want to thank you so much for putting things in place at the last minute in literally less than a week. 

Thank you, Dr Sulcova and her team so much. 

Caryle, UK

Plastic Surgery
January 2019
I am so delighted with the outcome and have many progress photos if...

I am so delighted with the outcome and have many progress photos if you want them. I would certainly be a point of reference should you want it in the future.

Jamila, UK

Plastic Surgery
January 2019
I just want to say thank you so much for all the help and support...

I just want to say thank you so much for all the help and support given by Medical travel.  I was given the top 3 clinics along with the procedure and prices. To be very frank I was reluctant to go abroad for my facelift but Medical travel team Marie, the international patient coordinator answered to my emails promptly and helped me throughout my journey, flying from London to Prague, picking from airport dropping me to my hotel. As my consultation and surgery for the face, neck lift + blepharoplasty and browlift were scheduled,  Marie picked me from the hotel and did not leave me until the consultation and admission done.  

With regards to the surgery, it went will. I must say Dr Vašek done a very good job. Since everyone recovers differently. In my case, I was just impatient I bruise very easily need 10 times more to recover whereas, I met some clients who have recovered just in a week. After 3 weeks 50% swelling was gone still waiting for the final result lol! The clinic environment was so professional, from the admin staff to the nursing and kitchen staff, everyone gave me the best care. they follow strict infection control policy I felt myself in safe hands.

On the whole, it was a positive experience, going through Medical travel put me on ease. If I have to go for another procedure, will definitely go via medical travel. My whole experience went so well. Dr Vašek will give the best advice on what needs to be done and he will not do an unnecessary thing if we don't need it. However, as I mentioned try not to be impatient for the result.

Thanks again Marie!

Janet, UK

Plastic Surgery
January 2019
Dr Vasek did a full smas face and neck lift on me last September the...

Dr Vasek did a full smas face and neck lift on me last September the 10th 2018. 

I did not do any research, in case I was afraid of the outcome.

I am pleased to say that I feel and look a lot younger and am extremely pleased with my results. It is not the kind of surgery to take light-heartedly, but it has all been worth it in the long run. I still have a little tightening feeling and numbness bottom of my face neck and ears.

The price to include the flights for two and accommodation still worked out half the price here in the UK.

They have been very supportive since I left the clinic and would not hesitate to encourage anyone to have this done. Thank you Martina for your constant help .will be sending you some pictures in March this year.

Dr Vasek is a very experienced plastic surgeon and you feel very confident around him. Thank you all again including all the other staff at the clinic for looking after me throughout. Love and best regards.

Ava, GER

Plastic Surgery
December 2018
I thought everything was perfect. I was nervous and you reassured me...

I thought everything was perfect. I was nervous and you reassured me.  Any questions I had, you provided answers quickly. I wouldn't change anything.  I am pleasantly surprised at the experience and would certainly recommend Medical Travel Czech to anyone asking.

Neuza, UK

Plastic Surgery
December 2018
I liked everything. You've given your availability in answering...

I liked everything. You've given your availability in answering emails and attention. No doubt it turned out to be an experience because I had never travelled to another country alone. In the clinic all many friendly. The nurse who took my blood she is so sweet and the girl who gave me the bandage after the surgery too. The doctor is also very nice and simple. Good clinic with good conditions. Great price for my lipo, would not change anything. Loved my stay in Prague clean and safe city had no problem. l returned well to London and l sill have had a great recovery. Thank you! 

Richard, UK

Plastic Surgery
December 2018
So far, although only a week later I am happy with the results,...

So far, although only a week later I am happy with the results, although I was a little bit worried, I was able to return to the clinic to be reassured. Hopefully, everything will heal as it should in time.
Jessica was really helpful and thoughtful in arranging my visit to the clinic and my accommodation in Prague. I really loved the quick tour she was able to give me any pointers for things to do. The surgery was very smooth and professional. My hotel was great and very close to the clinic, however very difficult for taxi access, but perhaps for someone with a proper in-house restaurant may mean they can recover without having to walk around. Transport is good in the city but after a procedure, it is not ideal.

Jessica again wisely warned me of traffic rush hour times that can delay transit to and from the airport. I realise this can depend on the co-ordinators personal commitments but in an ideal world I would meet the person I have arranged with at the airport! She spoke such good English and had a great manner for me this would have been ideal, and of course to say goodbye.

Anita, Norway

Plastic Surgery
December 2018
So far, I'm extremely happy. I have no idea how the surgery will turn...

So far, I'm extremely happy. I have no idea how the surgery will turn out as my face is very swollen but the way I've been treated and looked after has been exceptional. The last thing I heard in the operating theatre before becoming unconscious was Elvis Presley playing loudly on the radio. Ha! Not conventional but I enjoyed that a lot! When the nurse and anesthesiologist where wheeling another patient into my room after her surgery, I heard them singing 'We are the Champions' and 'Barbie Girl'. They obviously enjoy their work. I really enjoyed the vibe in the clinic. All the staff were attentive and professional!

I wanted to extend my stay at Capital Apartments but they were fully booked. They went out of their way to find me another place to stay. Super appreciative of all the wonderful people I've met. I have a feeling I'll be back again!

Ada, Ireland

Plastic Surgery
November 2018
I feel great after a surgery. I'm happy person now. I would like to...

I feel great after a surgery. I'm happy person now. I would like to thank you for assisting me, Dr Benes for a great job and of course all the nurses that were looking after me. My experience was very good and I have to say everything went perfect for me. Thank you!

Fadia, Iran

Plastic Surgery
November 2018
l appreciate all the staff in medical travel they are all very nice...

l appreciate all the staff in medical travel they are all very nice , the doctors is very good, the nurse is so kind & the room is very tied and clean thanks for all of them and you!