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Reference

Taleen, Germany

Plastic Surgery
August 2015
From my very first email to Martina until my discharge from the...

From my very first email to Martina until my discharge from the clinic I was totally impressed with the service offered. Martina made sure that I was well informed every step of the way. She answered all my email even when they ask the same questions that I asked in earlier emails.

The nurses were wonderful and I could not have asked for more helpful and enthusiastic nurses. The clinic was extremely clean and tastefully decorated. The food was like eating in a five star restaurant. I have already recommend two of my friends to Forme clinic and I know they will not be disappointed.

I will be back for my breast augmentation as soon as possible.

Shahnam, UK

Plastic Surgery
August 2015
Can I just say that by booking through your company, Medical Travel...

Can I just say that by booking through your company, Medical Travel Czech, was the best decision I have made in regards to the specific requirements I had. The service I received through the whole process has been nothing short of first class. I felt very relaxed and comfortable knowing that I had the full support of you and all the services you provided. The recommendation to use Brandeis Clinic was an excellent choice and I will go there again if I need to. I have already made recommendations to friends and family and told them to ask for you as you have helped me so much. Once again thanks for everything and I hope to use you and your company soon!

Michelle, UK

Plastic Surgery
August 2015
Erika was fantastic you have a valuable member of staff there. She...

Erika was fantastic you have a valuable member of staff there. She was professional, informative & kind. She made me feel that no question was too much trouble for her to answer. Also she helped me back from the clinic after my surgery which she didn't have to.

Iscare Clinic was wonderful (so clean), Dr Vatlak very professional & kind & all the staff there professional & caring.

After my positive experience with yourselves may I point out an observation. While I was at the Extol Inn I met an English mother & daughter who were also having procedures at Iscare & we supported each other. I think it could be of benefit to yourselves put your clients in touch with each other before they get to Prague to enable them to support each other while they are going for their procedures. I know this won't suit everyone but it's nice to have the option.

I also don't mind being contacted by any of your clients who are thinking about going to Prague for surgery so I can let them know how professional & straight forward it is.

Thank you to you & Erika for answering all my questions big & mainly small. I've had such a positive experience with you & feel that I've made a friend in Erika (I'm going to adopt her!)

Jamie B., USA

Plastic Surgery
June 2015
I was looking at plastic surgery clinics to get some work done in...

I was looking at plastic surgery clinics to get some work done in Czech.  I wasn't which sure what direction to take so I decided to go through Medical Travel.  Very soon after I emailed Medical Travel, Martina Krucka emailed me back.  She asked what I was looking to get done.  I told her and sent her pictures of my problem areas and she contacted clinics on my behalf.  The clinics responded to my requests through Martina and Martina passed the prices back to me.  I picked the Brandeis clinic.  Martina worked with me setting up a date for the procedures.  She was my go to woman anytime I had questions.  I appreciate all the help that she gave me!  On the day of the surgery she picked me up at the hotel and took me to the Brandeis clinic.  She stayed with me until it was time for the surgery.  Her English is great so I had someone to talk to while I waited.

If you choose the Brandeis clinic I will just tell you that they are awesome.  Everyone that works there is super friendly!  If you have a procedure for which requires an overnight stay, the rooms are great and the nurses that check in on you during your stay are very knowledgeable.  I definitely picked the right clinic :)

Martina is just awesome and I'm sure that her coworkers at Medical Travel are just as good :)  If I have anything else done I guarantee I will email Martina to get it all set up again!

Melissa, UK

Plastic Surgery
June 2015
I am happy to provide some feedback for future patients. I was very...

I am happy to provide some feedback for future patients.

I was very happy with the service Medical Travel Czech provided. All of my questions and emails were answered promptly and put my mind at ease. I was never hesitant about using this company. Everything was explained down to the last detail.

They arranged my transport from the airport to my hotel and the driver was fantastic and provided maps and tour brochures. He was very helpful.

Martina was my customer representative and she was fantastic! She came with me to my appointment and stayed until I went through for the surgery. She followed up with me afterwards and made sure that I was alright after my procedure.

My surgeon was amazing and a lovely man. Four months on from my surgery, the result is fantastic and could not have hoped for better results.

I highly recommend using Medical Travel Czech if you are thinking of traveling to the Czech Republic for a cosmetic procedure!

Sea, UK

Plastic Surgery
May 2015
Zita I would like to start by saying a big thank you for all your...

Zita I would like to start by saying a big thank you for all your dealings with my visit to Prague from the very first phone conversation when I enquired about surgery to the last conversation at the clinic, Your arrangements for the chauffeur driven car collecting me and my wife from the airport was what set my mind at ease and you meeting us outside the clinic was a nice touch, The clinic was absolutely spot on, 5* and professional all the way, I left their feeling great and knowing that money was well spent, I was very happy with Prague it is a very lovely clean city and friendly people everywhere, The airport was brilliant I had a very pleasant flight and only took just over the hour to travel, I would recommend Medical Travel Czech Republic to anyone who is thinking of having any type of surgery done, There are some people who are worried about going abroad to places like Czech Republic for cosmetic surgery but I would like to say to them don't be, If you look around as I did and do your homework, Look at the history and feedback given, Medical Travel was my option and I will be using them again. Once again thank you for all your support.

Beth, UK

Plastic Surgery
March 2015
I am very well thank you and my ears are healing really well and my...

I am very well thank you and my ears are healing really well and my stitches have been removed.

I was very happy with the service provided by yourself and the clinic. I felt very welcomed and was informed of everything that was going to happen and the process that was going to take place. The professionalism of everything was to a very high standard and I would be very happy to return and would recommend the clinic to others. The English spoken by everyone was very good which put me at ease straight away, and the whole process ran smoothly.

The process leading up to the operation was also to a high standard with emails being replied to almost immediately with Jana being very helpful with any questions that I had, and of informing me of everything that was going to happen. It was also nice to know that it was her meeting us at the hotel after fit had been her whom I had communicated with.

I couldn't be happier with the result and can't thank everyone enough for the service and experience that I received whilst at your clinic. The doctor was very informative and made me feel very comfortable to be in his hands for the surgery.

Overall, the experience of the whole process was exceedingly good and I would not hesitate to come back to this clinic in the future.

Thank you again.

Steve & Karen, UK

Plastic Surgery
March 2015
I am absolutely delighted with my eye's and so is Steve.  For...

I am absolutely delighted with my eye's and so is Steve.  For the first time in my life I have eyelids that I can put eye shadow on and it can be seen. Within in two weeks we are nearly back to normal. Just a little bit of numbness on the top lids and in the corners. I'm getting lots of comments from people saying you look different, what have you done! my secret.

So I would say to anyone thinking of having eye surgery abroad.. go for it! The whole process was swift and painless.

Martina our contact from Medical Travel was first class. Held my hand all the way from my first inquiry to her. We were picked up from the airport and taken to the clinic for our first consultation with Dr Vasek. Dr Vasek spoke good English and explained everything in great detail to us. The main worry was would it hurt and he promised that we wouldn't feel a thing, and we didn't. We were then taken to our hotel to book in. At 1 pm we were collected to be taken back to the clinic for our surgery. Surgery took one hour under local anesthetic and Dr Vasek explained everything that he was doing and reassuring us all the time.

When we left the clinic we were given medication and ice pack glasses to aid our recovery.

I didn't take going abroad to have my eye surgery lightly. I did lots of research before deciding which clinic and doctor to use. Martina was able to give me all my choices very easily and quickly.

One other reason why I started to look abroad to have my eyes done was because my sister had hers upper and lower eyelids done in the UK and paid three times as much, however I wasn't impressed with the results and neither was she.

Sarah, UK

Plastic Surgery
March 2015
I cant recommend medical travel Czech and iscare enough. Medical...

I cant recommend medical travel Czech and iscare enough. Medical travels Jana held my hand through the whole experience. The surgery I had was first class id go back in an heart beat. I'm so glad I chose to go the Prague to have my tummy tuck instead of the uk.

Suzanne, Ireland

Plastic Surgery
March 2015
I'm home and feeling so much better thanks, only been a week and my...

I'm home and feeling so much better thanks, only been a week and my wounds are healing great. I'm so glad I had my surgery done with yourselves, lovely, clean place and couldn't of got better care any where else. Thanks again for all your help!

Geoffrey, Ireland

Plastic Surgery
February 2015
I was thoroughly satisfied with both the clinic and the...

I was thoroughly satisfied with both the clinic and the representation that was afforded to me upon my visit. The minute I arrived I was accommodated professionly and the treatment I recieved was excellent from the doctor to the nurses. The clinic itself was superb and the staff made me feel very welcome from the moment I stepped in. To anyone who is skeptical of recieving treatment in prague or indeed this particular clinic then I can assure you it is beyond reproach and it is worth it. I recieved rhinoplasty treatment at this clinic and it was the best thing I have ever done. Thank you very much martina for you your gracious custom. 

Jamie, UK

Plastic Surgery
January 2015
The entire process went smoothly.  On the day of my procedure, I...

The entire process went smoothly.  On the day of my procedure, I was picked up in a taxi and taken to the clinic where my upper and lower eyelid surgery was going to take place.  The clinic was just what one would expect.  The reception and waiting area was very clean with a relaxing atmosphere.  I had a consultation with the doctor who performed the surgery and a little later on I was taken to the operating room.

 

I was awake during the procedure with just local anesthesia administered.  The doctor assured me that if I needed to, full anesthesia could be administered.  I went ahead and just had the local.   The procedure went well.  :)

Sylvie, UK

Plastic Surgery
January 2015
I had a very good experience with Medical Travel Czech, you always...

I had a very good experience with Medical Travel Czech, you always took the time to reply to my emails within 1 or 2 days and even to call me to make sure I knew what to expect and that I would be very well prepare for the surgery. Also, I did really appreciate the fact that you send me few links of hotel where I could stay not far from the clinic. Everyone was really nice and friendly from you to the doctor and the nurses so I felt in a trustworthy and safe environment.

 

I have been well since the surgery, everything went well. The doctor explained very well what I should expect and I didn't experience any complication at all, just felt very swollen and discomfort. I was given pills to take and a recovery pack with everything explain. It a little bit frustrated because it takes times before you can see the final result and you're always over thinking I hope it work? Did he remove enough fat out? Could he remove more? What about the scars they are very visible and etc. But everything was explained by the doctor. But the good thing is that he gave me its mobile number so when I had any questions I just send him a message and he would reply within 2 days which is very helpful and comforting.

 

The only downfall was the pick up at the airport but it didn't really bothered me that much because my flight was delayed (and you arrange my drop off the airport.) but I realised at this time that I didn't have your personal phone number in case of emergency.

 

Also, Miss Sophie is a nice hotel but not very convenient when you just had surgery and just want to stay in our room, especially if you travel alone. You don't have a room service to order food and drink and it was not convenient to cross the road to talk to reception and to have breakfast specially because it was snowing and the street is sloping.

 

But overall I had a great experience, from the hotel, taxi driver and doctors everyone was very friendly and welcoming.

 

I would definitely come back for a check-up and to visit the city.

Louise, Swiss

Plastic Surgery
January 2015
My experience with Medical Travel Czech Republic was nothing but...

My experience with Medical Travel Czech Republic was nothing but AMAZING. I would personally like to thank Richard Kvech for helping me throughout the whole process! He has answered ALL my questions from beginning till the end. And has always been flexible to my wishes! I loved the fact that I can write an email anytime and I would get a quick reply. This made me trust Medical Travels even more, which is very important for clients traveling to a different country to undergo a surgery.

I am very happy that he has also given me choices of different clinics in Prague. And I am also very much satisfied to have chosen Brandeis Clinic. This clinic has over stepped my expectations, first impression of the clinic was really great! And the employees and nurses were very accommodating and hospitable. One tiny negative thing was punctuality. During the day of my Pre-op check-up I was scheduled at 7:00 so I took the extra mile to be there on time. Since it was my first time in Prague I got late for 2 minutes (7:02). I felt bad being 2 minutes late, because on the email they told me to be on time. But upon my arrival I had to wait till 08:30 to get my blood checked and all my vital statistics. Then after that I even had to wait till 9:30 to finally meet my surgeon Dr. Musilova. It was a lot of waiting time. It did not bother me that much, but it would be better if there was not so much waiting time (for future Clients).

My room was clean and had all the necessities I needed for a night. The 3 nurses who took care of me, made me feel more than taken care of. They were always ready to help me with a smile. I think because of this helped me a lot to feel comfortable and feel better even faster.

My surgeon Dr. Musilova tried her best to explain the whole process to me. And she was able to reach my expectations. The results are great! And I am just a very satisfied customer.

I would always recommend Medical Travel Czech Republic to any of my friends. And also Brandeis Clinic.

Stephen, UK

Plastic Surgery
January 2015
This is my last night in the hotel so happy to give you some feedback...

This is my last night in the hotel so happy to give you some feedback.

The service I received from you was excellent - you were truly helpful and interested.

Honestly I thought you were excellent and remain disappointed that we were not able to meet. I cannot therefore offer you any suggestions how you could improve the service you offer - take that as a big compliment please.

With regard to the Forme clinic I first have to say the receptionist there (also Jana) was outstanding. She was helpful friendly and sympathetic while realising people waiting for surgeries have anxieties. She is a big credit and asset to the Practice there.

Next (and this is the difficult part) in my judgement the Dr (who is clearly highly skilled and competent) could have been more communicative and friendly and just more welcoming - although the consultation was good.

I have to be careful here because all nationalities have different characteristics and therefore have different expectations.

In conclusion I probably would use him again or more importantly recommend him but I saw many things that could have been done better in terms of making the patient feel special.

Nothing I’ve said here should or can impact on the Dr's competence (which was first rate) but in general English people will need more tender love and care and a better bedside manner.

Lucy, UK

Plastic Surgery
January 2015
I am very pleased with my results and the treatment I was given. Your...

I am very pleased with my results and the treatment I was given. Your support was fantastic throughout, from first enquiry to now. Everything I asked was answered very quickly and the constant assurance was fantastic. Knowing everything was organised and sorted with the help of you was great. I was very nervous about going abroad but there really is nothing to worry about and comparing my story with my sisters (who had surgery in the UK), it seems I had the better experience.

I will definitely be using this service again if needs be, I couldn’t recommend it anymore. Already telling my friends to go!!

The only thing I would have said is my consultation felt very rushed as I only had 10 mins with him, i feel it should have been longer to ensure all questions were answered and I was happy with my decision.

Thank you so much Richard, it’s made me so much more confident,

A new me :)

Yvonne, Ireland

Plastic Surgery
January 2015
My overall experience with Medical Travel was great. My emails were...

My overall experience with Medical Travel was great. My emails were answered in a prompt and friendly manner. While i did feel apprehensive about travelling abroad, i liked the fact that i would have someone there to meet us at airport, bring us to clinic and help in any other way while we were there. I was meant to have surgery on a Monday and fly home on Friday however it was changed to Tuesday. I think the extra days rest would of been better. For anyone travelling abroad i recommend Medical Travel and Forme clinic. Hopefully my healing will be as good. :) If anyone wants to contact me for feedback or comments please feel free.

Vincent, Italy

Plastic Surgery
January 2015
I was extremely satisfied with the staff from pick up at the airport...

I was extremely satisfied with the staff from pick up at the airport to the consultations with the doctors and followed by the nurses. It made my stay here at the clinic comfortable. If anyone I know ever has to get any procedure like the one I had I will highly recommend them. Extremely satisfied customer. Highly recommends Brandeis clinic !

Daulyne, UK

Plastic Surgery
December 2014
From the moment we were introduced on the Wednesday morning the...

From the moment we were introduced on the Wednesday morning the service and manner from the staff was excellent. The pre-op services provided by the local women's clinic was fast and professional. On returning to the Brandeis Clinic I was made to feel very relaxed both by the excellent Dr Payer and the anaesthetist. Their manner and professionalism made me feel at ease. I was taken to my room from where the nurses again helped me to relax and prepare for the upcoming surgery. I was taken through for surgery within half an hour and the whole procedure took around two hours with a further hour for waking up time from the general anaesthetic. There was a full and professional care service provided by the nurses throughout the night ensuring that on medication was available whenever I needed it. The next morning I awoke to slight pain but that was soon remedied by the pain medication. Dr Payer carried out his rounds and was very happy with the procedure and I was, and am very pleased with the final result. I was able to leave the clinic by 10am on the Thursday so the whole process took around 24 hours. I am very happy with the service and procedures undertaken by the Brandeis clinic and its staff and would recommend their services to anyone considering breast augmentation surgery in the future.

Mahmud, UK

Plastic Surgery
December 2014
Thanks very very much for your hospitality and so very much...

Thanks very very much for your hospitality and so very much professional during my stay. VASEK MD is supper Plastic surgeon in his field. I am very great full for rhinoplasty for my nose. I have send him already short message. I will keep in touch. May God bless you all & wishing you a Happy Christmas.