I'm not great with words but you have been amazing from start to finish answering all my questions quickly and well. I also loved how easy you made it with the transfers from airport etc. This made a big difference to taking away the stress. I was impressed with how language was no problem.
My only negative was not yours or the clinics fault and that is because we can't plan the flights for transfer not only were they very expensive but the nice direct flights were all gone so having to get a connecting flight was a disaster when my flight from Prague was an hour delayed so missed my connecting flight from France to London so slept or didn't sleep on Charles de Gaulle cold floor and didn't get home till mid morning the next day.
IVF Egg DonationJuly 2019
We would like to say a huge thank you to everyone at Gynem fertility clinic. First of all our wonderful coordinator Janina went above and beyond by answering all our questions and made sure our journey from start to finish was a stress free one. All doctors and nurses were very professional and the clinic is very clean and welcoming. We were kept informed though out the whole process.
We had some doubts about travelling aboard for treatment but 100% we made the best choice and picked the best clinic. Am now 6 weeks pregnant after a very successful trip. We waited 10 years for this or only regret is that we didn’t find this marvellous clinic sooner.
I will and do recommend gynem to everyone wanting to achieve there dream xxx
IVF Egg DonationJuly 2019
My husband and I wanted to say thanks so much for your help and guidance before and during our trip to Prague, the help with medications and organising the embryo transfer. We really appreciate it! We are also very grateful to all the staff we met including the Head Embryologist and the Doctor who consulted with me and the one who completed the transfer.
IVF Egg DonationJune 2019
My pregnancy went well and our baby girl was born at 39 weeks on March 1st. She is healthy and we couldn't be happier! Thank you for all of your help in making this happen as well as everyone at your clinic. We are forever grateful!
IVF Egg DonationMay 2019
Our experience with Medical Travel was top notch and it was all thanks to Hana! First and foremost Hana is such a wonderful person. You can tell she really cares about the people she meets. She was also super responsive through the entire process. My husband and I were traveling from the US and had a ton of questions and no email went unanswered. We felt very supported the whole way. I arrived before my husband and Hana arranged a private transfer for me to arrive at the clinic. She was there with me through the entire process and even after the treatment she continued to check in. Although the IVF cycle was not successful I had nothing but a great experience. I would highly recommend (and already have to others in the US) to travel to Prague for treatment through Medical Travel. I would go back myself for a second treatment if vacation time allowed. Thank you so very much for all of your help. My husband and I greatly appreciate it.
IVF Egg DonationApril 2019
Myself and my husband would first of all like to start by saying a very big thank you to Klara from Medical Travel / Gynem. Our first encounter with Klara was one that would leave a lasting impression of grace and generosity. Klara went above and beyond for us in ensuring we had our medication on time, and that we could begin our IVF journey in the month that we wanted. She always instilled confidence in us, and alleviated every anxiety. On such a sensitive fertility journey such as this, we could not have been anymore grateful. Our journey to Prague was a seamless, easy and calm one. We were greeted by the driver organised by Klara, and driven to our five star apartment. The driver was exceptional, and showed us where we could do grocery shopping, the train lines and stations, and also showed us short cuts to the main Prague tourist attractions.
From our first day in Prague, we felt that we were not just a number, we felt that we were cared for. This is completely different to our experiences of fertility care in London, UK where we are from. As the days progressed, we found the service to be even better than the days before. When Klara was not present, she would always ensure that we were taken care of, and that we knew who our contact for the day was. We would like to use this opportunity to extend our warmest gratitude to Martina also for being there for us.
Our appointments were always on time, and we never at any point found ourselves 'anxiously waiting'. We were always seem promptly, guided by either Klara or Martina. We were never alone, and always felt in the loop. We were given daily reports on our embryos by Klara and Gynem. Gynem were truly incredible in making our dreams a reality. She celebrated our victories with us in the form of the loveliest words. It was refreshing to see how genuinely happy she and everyone we came in to contact with; was for us.
Our transport was always booked for us and outside our apartment waiting. And, we would received messages from Klara letting us know when they were outside. On our last day in Prague, we were to leave our apartment at 4am as we had an early flight. To our surprise, Klara had also woken herself up at 4am to message us; making sure that we were awake and that we knew the driver was outside. How incredible and selfless that she would sacrifice sleep, to make sure we were taken care of. The care we received from Klara, Medical Travel and Gynem was truly, truly 24hour care.
To ensure our safely, Klara would also always tell us the colour of the car/taxi picking us up. There were no mistakes. And the attention to detail and those little things made us feel very safe in a foreign land.
Throughout our treatment, every question I had was answered. Every anxiety i had was calmed. And even when we returned to London, I felt comfortable asking Klara questions, and she would always promptly reply with detail. There was no question that was too big or too small.
We would once again like to say a major thank you to everyone involved in our care. Our experience receiving fertility treatment at Gynem was one that we would never forget.
Thank you also to all the doctors, embryologists, nurses, care workers, cleaners, assistants, receptionist, phlebotomists, lab workers and Medical Travel. You all are changing lives.
IVF Egg DonationMarch 2019
We are very pleased with your services. I even recommended your clinic to my friends. Me and Clint were both satisfied. Thank you for the excellent care your clinic has provided us. I will email you soon for the results. Take care.
IVF Egg DonationMarch 2019
Thank you, Hana!
The services of Medical Travel and Gynem was very professional but also personal and warm. We’ve been so happy with our coordinator, Hana Kawakami, who has been so supportive through this. We’ve been through three transfers and I’m now 5 weeks pregnant after my third.
I have a good feeling, specially since this embryo was quality 1 from day one. Lets hope!
IVF Egg DonationMarch 2019
Gynem was recommended by a friend. Of course, we searched the net to get some information about Gynem. Most of them were positive. So we decided to go ahead.
We called Gynem and Zita responded to our phone call. She explained us step by step what we had to do. We understood everything what she explained, very well.
We had no experience with Gynem directly but due to my business relation with some Czech companies, I already knew that the Czech Republic is very developed country on technical issues and Czech people are very serious and trustable people.
Our first visit to Gynem went very smooth. We were picked up from the airport by a car sent by Gynem. Zita welcomed us and arranged our visit to the doctors. Meanwhile, our tests and scan were done and we had the result in just an hour. Our impression was very positive. A modern, well-equipped clinic with professional doctors and staff. Once again, we decided to go ahead.
During our treatment period in our home country, Zita was always very helpful. She responded to all our telephone calls and emails on time. She sent us all the necessary medication whenever we needed them within a couple of days.
Our second visit to Gynem went as well as our first visit. Smoothly and professional. The embryo transfer was made with success without any complications.
As a result, we are now pregnant with 5 weeks and hope that everything will continue to go well.
We had a very pleasant and positive experience with Gynem and we sincerely recommend Gynem to all couples.
We would like to thank again Gynem and specially Zita for everything.
IVF Egg DonationMarch 2019
We have no complaints with Gynem clinic and found everything ran well for us on both occasions that we travelled there.
We appreciated the initial airport and clinic transfers while we got our bearings.
Hana was extremely helpful.. friendly and always answered our many worries and queries promptly to help us with the process. It was great to have an English speaking coordinator to help explain the process and liaise with the clinic and sort medication etc..
One negative would be the husband not being present at the egg transfer stage as in the UK the husband is present and also gets to see the embryo being transferred back which can be a special moment but we appreciate this may not be how things are done in Prague!
Many thanks again Hana for all of your continued help. We would recommend Gynem.
IVF Egg DonationFebruary 2019
After several negative IVF trials in Norway to complete our family (we already have a 3-year-old son through IVF), we decided to go for egg donation. As ED is illegal in Norway, we started investigating our options abroad. After researching different clinics in several European countries, we decided to go with the Gynem Fertility Clinic. And we have absolutely no regrets for choosing Gynem, as we are currently expecting our second son! The clinic has been fantastic all the way through the process. Martina, our coordinator, has been very helpful in adapting the treatment to our time schedule, providing necessary information all along the process and just being genuinely supportive and caring. We can highly recommend Gynem.
IVF Egg DonationJanuary 2019
I wouldn’t hesitate to recommend Gynem for anyone thinking of pursuing fertility treatment abroad. I wish I done it far sooner instead of having so many failed attempts in the UK. Finally, after being abruptly told by my consultant at home that I should give up and I was now too old we decided to look into embryo donation abroad. All the clinics in Prague seemed to have good reviews so I chose Gynem based on price and then randomly a friend mentioned the clinic to me, so I took that as a good sign!
Initially, I thought the logistics of travelling abroad would be too much, but the staff were so helpful. In fact, I travelled alone for my first treatment with Power of Attorney consent from my husband which meant he was able to stay home and look after our daughter from our only successful ICSI treatment at home.
During my first treatment at Gynem I dealt with Martina initially and then Janina. Both women went above and beyond what I expected in terms of customer service. Martina even travelled to my hotel to leave medication for me on arrival as my flight from the UK had been cancelled and I was a day late arriving in Prague. Janina arranged airport transfers for me and then a taxi the next day to take me to and from the clinic as I chose to stay at a hotel near the old town rather than near the clinic. Even though going through fertility treatment can be stressful I enjoyed my time in Prague, it is a lovely city.
Although my first embryo donation was unsuccessful I had no hesitation in returning to Gynem for another attempt. The cost of two attempts at Gynem was still cheaper that one attempt in the UK. I liked that there are no hidden costs, you know exactly what you will be paying.
Following a Skype review with the doctor he suggested I get immunology testing at another clinic in Prague before embarking on another cycle to rule out any issues that might prevent the cycle working. This was never suggested to me in the UK. Janina liaised with the immunology clinic to set up the appointment for me. The testing came back fine, and I think this reassured me for my second attempt knowing that there was no underlying reason why it shouldn’t work. I was also pleased to know that Gynem weren’t just going to take more money from us without checking for underlying problems.
Janina kept in touch with me throughout the whole process and I knew that if I had any questions I could drop her an email and she would get back to me. She was able to courier over medication for me so that I didn’t have any hassle with prescriptions over here.
My second embryo donation was successful, and I am now 29 weeks pregnant with a little boy! After 9 years of trying in the UK I never thought we’d be lucky enough to add to our family.
I have already recommended Gynem to another couple and told them to ask for Janina.
IVF Egg DonationDecember 2018
Janina, I have to tell you about our feedback. I can honestly tell you that the professionalism and medical and scientific expertise that we experienced from you guys was top class!! We have never had IVF and did not know what to expect. But I can tell you that all our best and positive experiences were met. Really top class and we mean that. Dr Mrazek and his team and of course yourself are world class from what we would think. We would strongly recommend your clinic, we hope not to have to return anytime soon, but if we do need to continue with our plans we will definitely return to Gynem.
IVF Egg DonationDecember 2018
I’ve been up since 5am, local time here. I have been convinced I’m not pregnant and was already preparing myself mentally for our next (5th) round in IVF but I don’t have to (I hope)...I AM PREGNANT! I am so overjoyed! Words cannot describe how I feel right now. I just can’t believe it!
Thank you! Thank you Martina for all of your support and assistance in helping us get to here. I stressed that I wanted this to happen quickly and you made sure it did. The whole experience and process have been a top class service for us. All at Gynem we’re fantastic and you especially, have given a brilliant service. I really can’t thank you enough.
In these last 2 weeks, I kept on having flashbacks to when one of the ladies came out of the procedure room to talk to me and she said, ‘it’ll be a good Christmas present’. I smiled and got excited and since then kept on thinking, ‘please, please’. It is the best Christmas present!
Thank you again to you and all at Gynem! I couldn’t recommend you highly enough.
IVF Egg DonationDecember 2018
Me and my wife did IVF treatment for the first time and had no prior experience with IVF or pregnancy, but our coordinator (Janina), doctors, embryologist, nurses, receptionist - they all provided us with great useful information at each step and made us comfortable throughout the entire process.
We did an absolutely free pre-consulting Skype session with their doctor who explained to us the entire process and answered all our doubts and questions. This made our decision to go with Gynem very easy and already put us at comfort.
At our first visit to Prague, we were provided with a free taxi pickup from the airport. And when we arrived at the clinic for the first time, we were greeted by our coordinator Janina with a smile.
It's great pleasure to work with Janina, she answered all our questions and was our single point for contact for any questions whatsoever. She took care of handling our appointments with the doctor, coordinating with the embryologist, donor, labs and everything.
Janina is always willing to help with a smile and was always just a phone call or email away. She was always very responsive and has a great attention to details.
She is very organised and on top of the entire procedure and showed genuine interest in our case.
We can't thank her enough and highly recommend here and the Gynem clinic to anyone looking for IVF procedure. We couldn't have asked for more.
Gynem was quick in finding us a donor matching our criteria and there was no wait whatsoever.
We were always kept informed in a timely manner on the procedure, pricing and progress at each step. Everything worked like a clockwork. There were no long waits, delays, extra costs or any surprises. The procedure went exactly as explained to us and the clinic facilities are to the mart with special attention to details.
We had a great experience with Gynem. I and my wife were taken care of and always felt at comfort with Gynem team.
We can't thank Gynem team enough for making this experience not so stressful for us.
Thanks a lot to the entire team, you guys do a great job every day with such a grace. I highly recommend Gynem and Janina to anyone without a second thought.
Appreciate all your help!
IVF Egg DonationNovember 2018
Vivian and I were delighted to pick your clinic. All the aspect of the clinic was right to the top standard. Your nurses and your team was excellent and the packaging was convenient and affordable. The Doctor was very attentive ,much more informative than other places. I was indeed satisfied and happy to pick your services. Hopefully I will received good news in few days. Fingers crossed and I will keep you posted. Big thank you to all your team. See you some times.
IVF Egg DonationOctober 2018
My IVF Gynem experience
It took me a very long time to decide what clinic to go because of how expensive IVF is but mostly about how much we want to be successful with a qualified doctor. Also based in the UK, IVF is so expensive and not affordable for us. I looked at 3 countries before I made the decision, I looked at Turkey, Poland and Czech Republic in Prague. I discounted Poland because of the lack of communication from the most popular clinics. I then focused on Turkey and Prague, after reading reviews, success rates and looking at Facebook groups, I discounted Turkey, and this was mainly because I needed to be able to fly home for work when needed. Prague had 2 hour flights every day so that was great.
It was hard to finally decide on a clinic to use. We chose Gynem because there was no waiting lists, no horror stories, had a good success rate and mostly because of Jana's ability to answer all and every single one of my questions within hours of my emails. I mostly appreciated that she was honest and consulted the doctor whenever i had any medical questions.
The CLINIC EXPERIENCE:
The best thing about being with Gynem was that my international coordinator Jana. She was the first person i spoke to on the online chat and she was the ONLY person who was assigned to me and i loved that! I never had to discuss my fertility issues twice, or send my documents over more than once. Jana was so quick at replying to my emails i sometimes missed reading new ones because i assumed they were old (we had a good thread going).
Another thing i loved about the clinic is that Jana organised everything for me, i flew to and from Prague 4 times (my choice), this was because i have a toddler at home and wanted to be mommy and a sibling hunter at the same time. i was able to be have reliable transport arranged to me from and to the airport and hotel. Of course the hotel recommendations were a massive help. The best thing about Gynem Clinic is that IT IS SAFE!! i travelled alone, stayed in hotels alone and completely worry free.
During the pre-embryo transfer procedure, the embryologist was so honest and told me what extras i did not need. i love that the clinic is NOT money driven and was not out to rob my husband and i. i wanted Assisted Hatching which would have cost an extra £400 but they were honest in that i didn't need it. They only did procedures that were necessary for us. Also i loved that they practice within the legal parameters and put my health first. I asked for more embryos and they were clear in saying NO it isn't safe and definitely illegal to have (3) i appreciated that as i got something to freeze. They made sure i knew the risks and success likelihood before the transfer and i am grateful for that.
Honestly, i look forward to continuing to work with Gynem clinic in the hope of completing our family. I am currently in the two week wait (so anxious and want that positive pregnancy test). I have nothing negative to say about the clinic. It’s clear, professional and have very very friendly stuff. Oh yes must mention that great little kids play area in reception, my son loved it. Thanks so much Jana for making a very lonely and stressful experience so easily and uncomplicated. We are very grateful to you.
IVF Egg DonationOctober 2018
We really enjoyed everything. Even though is such an emotional and stressful time, you and the staff made things easier of us. We appreciated all the questions that were answered, even the tips how to get around, what tram and subway to get. That was awesome.
I hope so too I can give you good news soon. It’s very hard to keep together. Sometimes I get discouraged and think didn’t work. Other times I am very hopeful. Anyway. Thanks for everything.
IVF Egg DonationOctober 2018
We really liked our whole experience with GYNEM Clinic. We felt really welcome from the first time we walked into the clinic. We felt that everyone was very professional and caring. Everybody made an effort to speak in English to us and in fornt of us.
The things we liked the most was how convenient the clinic was to travel to by public transport. How clean and modern the clinic was. But the main thing was that we got to deal with one person thoughout the whole jounery, who was so professional and able to answer all our questions no matter how silly they may have been.
The only thing I would like to change is I would have liked my husband to be able to come to theatre during embyro transfer and to be able to come into the recovery ward with me after egg collection. I think it can also be very stressful for the partners to be sitting around not knowing what is happening. I think sometimes during the whole IVF jounery partners can be forgotten (I don't mean at this clinic I mean in general). Thanks for everything over the last few months!
IVF Egg DonationSeptember 2018
I am 27 weeks and 4 days pregnant now and we are having a little boy. Thank you again for everything you have done for us. One of our consultants in the UK has taken your clinics details from us as we told them how good you were so she can recommend you to her other patients.
Gynem clinic review.
We were incredibly impressed with the Gynem clinic and its services. We felt fully informed and very well looked after during our experience. The information given to us was very clear and easy to understand. The clinic itself is very clean and well presented and the staff and Doctors were very kind and attentive. Our experience was very positive and we would not hesitate to recommend d this clinic to others and may indeed use their services again should we decide to have a second baby.
Medical travel services.
Our experience with Medical travel services was very positive. They arranged our accommodation and even collected us from the airport which took so much pressure away from us. All we needed to do was fly to Prague and relax and enjoy the journey. The apartment was very handy for getting to the clinic and for the local shop and transport services. It was very clean and comfortable and made our stay really comfortable. We will certainly use their services again should the event arise.