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Reference

Marcella, UK

IVF Egg Donation
August 2018
From the very start I found yourself very helpful & informative...

From the very start I found yourself very helpful & informative even though I asked a million of the same questions all the time you still responded.  And the fact that you were on holiday & still responded made us feel important and that we weren’t just another number! 

Helping with accommodation choices & transport from the airport is really good. The daily update on the stage of the embryos was really good. 

We felt like a family & homely feel to the clinic. My partner has only maybe recommended to have the discussions in a private room rather than in the reception area. My only recommendation would be that maybe the remaining embryos be frozen for 12 months instead of the sperm to be included in the overall price. 

Other than the above I would definitely recommended this clinic ! And I think the patient coordinator is the most important & I can say you went above & beyond to do everything possible for our journey. 

Thank you once again n from both of us !

Boglarka, HUN

IVF Egg Donation
August 2018
We are so so happy to share with you our happiest news ever! - what...

We are so so happy to share with you our happiest news ever! - what we are waiting for so long - that I am pregnant! Yes! And this is confirmed! First we did our house test on Friday morning, which has already gave a positive result! Than every morning till today, which showed the sign of the HCG hormon! Tuesday morning I went to see my gynecologist who also confirmed my miracle! First the ultrasound showed the gestational sac and the thick endometrial. The embryo took a perfect place to implant! It was so wonderful to see on the screen! Later I got my blood test result which gave 2297mlU/ml! Woow! My doctor said it is nice high, so I asked maybe am I having twins! He said no.... but maybe?

Oh Jana, even if one or two little one, we are so glad and grateful to visited you and your clinic! I can not say thank you enough to give me this opportunity to know that I am able to have a chance to be pregnant! Thank You! Thank You! Thank You! Of course I will be careful and I continue to take my medicines. Please give our best regards to all of your staff who was part of our treatment and tell them how happy we are that we visited your clinic!

We will definitely keep you updated! We hope you are doing fine and we wish you more and more successful stories! Have a wonderful week!

Daisy, Swiss

IVF Egg Donation
August 2018
What did you like about working with us? -    ...

What did you like about working with us?

-        The best part for me was the allocation a dedicated contact person who worked with me throughout the process. How she took my case personally and the constant communication, explanation, guidance and personalization. This was amazing! Martina was amazing, I just loved her!

-        The full explanation of every step involved. There are a lot of steps involved that can easily confuse new comers. But this was in full and as I went along.

-        I liked the openness of fee structures with no surprise or unanticipated costs, which assisted me in planning appropriately

-        The great customer services and politeness of  all staff involved.

 

Anything that you would change?

-        I did not enjoy administering the 75ml of menupor. The 1,200 and the 600mls are much more manageable.

 

Overall I thank you for this opportunity. For giving me hope again and for taking this emotional journey with me. I am looking forward to good news!

Jade, UK

IVF Egg Donation
August 2018
Just wanted to say a huge thank you to everyone there, our baby...

Just wanted to say a huge thank you to everyone there, our baby daughter has arrived, she is absolutely gorgeous and we now have our complete little family. Thank you once again this would never have been possible without your wonderful team!

 

Lisa, UK

IVF Egg Donation
July 2018
Hope you are doing well. I just want to say thank you for all your...

Hope you are doing well. I just want to say thank you for all your effort to assist during my IVF treatment in Prague. I want thank the whole team of Gynem that have given me so much care while I’m there specially to my Dr Mrazek and to my embryologist.

I am ecstatic to let you all know, that I did my test today and it came as positive. My digital pregnancy test result is shoong I’m pregnant and stating I am 2-3 weeks pregnant, but probably more likely I am around 4 weeks.

Me and my husband are over the moon with the result and we are praying that my pregnancy will goes well until the baby or babies are born.

Melinda, Australia

IVF Egg Donation
July 2018
I am very happy with the treatment I received from Gynem. It was...

I am very happy with the treatment I received from Gynem. It was extremely useful to have regular contact with my coordinator both by email and whatsapp. This made a stressful and unfamiliar process much easier. In addition to my feedback below, I also would like to add that I think acceptance criteria for donors should be that they are non-smokers as smoking can have a negative impact on reproductive and egg health.

Update July 2018

I gave birth to a healthy baby boy on 22 June 2018. Alun and I are very happy and grateful to Gynem for making this possible.

Dana, USA

IVF Egg Donation
June 2018
I was very happy with Gynem and would recommend it to friends. The...

I was very happy with Gynem and would recommend it to friends. The whole process went very smoothly despite some complications on my end. I really enjoyed having you as a coordinator and felt like I was in good hands!

Unfortunately, we didn't get the pregnancy we were hoping for. I started my cycle yesterday, so it didn't work. I am looking into coming back in September for the transfer of our other embryo. 

Jordan, Australia

IVF Egg Donation
June 2018
We highly recommend the Gynem clinic after my husband and I travelled...

We highly recommend the Gynem clinic after my husband and I travelled from Australia to Prague for IVF treatment.

Our international client assistant Zita is wonderful since our 1st online chat in their website, she is very helpful and quick response and good English speaker. 

Our treatment plan was clear after having an initial consultation with Dr. Vlcek over Skype.  He explained the details very well and was able to answer any questions that we had.  We were able to time our treatment with our travel plans.

Also there was no waiting list at Gynem. We first contacted them in June and we flew to Prague for treatment in August.  There is a 10 hour time difference between Australia and Europe, so we planned our trip over two weeks to make sure my body will not be too tired from jetlag – we arrived in Prague one week before and stayed two days after transfer embryo (we also stopped Dubai a couple of days to rest). It was delightful to meet Zita when we arrived at the clinic, her support was continued until we left to go back to Sydney. 

We had a baby girl in this May and she is perfect for us – healthy and beautiful.   I and my husband are incredibly happy this little girl finally joined our family. Thank you so much Gynem team!   

Bara, Iceland

IVF Egg Donation
June 2018
Thank you very much for all your help. You were very warm and nice...

Thank you very much for all your help. You were very warm and nice when I/we met with you. We were very happy with how quickly you responded to emails and that you always could answer any question.

Thanks so much for everything. The staff was very friendly and could speak good English, specially you. The staff was professional and kind. I was very happy with our first consultation via skype. We will recommend Gynem to friends. 

 

Lilian, Swiss

IVF Egg Donation
June 2018
First of all I'd like to thank you for your promptly support. I was...

First of all I'd like to thank you for your promptly support. I was impressed with the way you were always available to answer my questions and put me at ease at such stressful time.

I really like the professionalism of the team. In fact I'd like to point out a few people that really exceed my expectations. One of them is the nurse who collected blood, sorry I don't know her name, she is really good at her job and very friendly. Another one is a nurse called Christina (she was there for the egg collection), very friendly and kind. 

Also both male doctors who saw me (an older one who did the first scan and a younger one who did the egg collection), they explained the procedures and were available for questions. Not forgetting the doctor who took care of Mike. 

And one more thing, though all the questions I had were satisfactorily answered by you or the doctors, maybe it would be nice to have someone explaining the whole process and options at the beginning as sometimes I just didn't really know what I wanted to ask because it is such a chaotic time. But overall I'd definitely recommend Gynem to anyone. Like I said the professionalism of the team is remarkable and the facilities are great. 

Once again thank you so very much for all your help.

Lynn, Ireland

IVF Egg Donation
May 2018
In relation to our experience with the clinic we found the staff...

In relation to our experience with the clinic we found the staff extremely helpful with us while we were there. Our coordinator Janina was amazing. We were always well informed daily through e mail during our process and in meeting Janina she made us feel at ease. All the staff had very good English so communicating was very easing. I would highly recommend this clinic. 

We are back in Ireland now and are delighted to say that we have a positive result confirmed by our doctor. We are over the moon. Many thanks to everyone at Gynem Clinic.  They are the best. 

Sigridur, Iceland

IVF Egg Donation
May 2018
I really liked the whole experience and especially all your guidance...

I really liked the whole experience and especially all your guidance through this process. Your services were very personalized and both me and my husband felt very welcomed and in very good hands through the whole process. I also felt very nice to be able to speak to the embryologist both during and after the transfer and that they were explaining to us in "human" words how things were going.  I have never felt so relaxed during a treatment and I think it was mostly because I felt in very capable hands.  In comparison to my previous treatments I have done in Iceland your facility is 100% better both regarding the human factor but also the outcome , I have never had so many eggs retrieved and fertilized , now I cross my fingers that I will have a positive test.

Saadiya, Norway

IVF Egg Donation
March 2018
We have had very good in Praha. Praha is a beautiful city. It was...

We have had very good in Praha. Praha is a beautiful city. It was really nice to meet you at the clinic. We were very pleased with you and the others in the clinic. I was very pleased with everything you did for us, those in the clinic do a wonderful job, finally I have to thank you all the ones have helped us with that process so my wife is waiting to take a blood test soon i hope there will be a weeping child. Have a good easter to everyone in the clinic.

Daniela & Geert, Croatia

IVF Egg Donation
March 2018
My husband and I experienced the whole procedure at Gynem clinic as a...

My husband and I experienced the whole procedure at Gynem clinic as a wonderfull, naturall, proffessional and pleasant process.
You are taken care of from the first moment when you contact Gynem and even after the procedure.
Our assistant Hana was always there for us, explaining every detail and always ready to help.
Dr. Mrazek is a highly proffessional doctor with experience and expertise,
also a very pleasant and understanding person. Gynem goes the extra mile for a positive outcome.
After many years we finally got our first positive pregnancy test result!! 

We are very gratefull and recommend Gynem to everyone!!

 

Keith, UK

IVF Egg Donation
March 2018
Coming from London (UK), We were hesitant about travelling abroad for...

Coming from London (UK), We were hesitant about travelling abroad for fertility treatment, (IVF with own eggs) but after a lot of research online, I found GYNEM, their prices, success rate were so much better.  From first contact with Gynem, I was given an overseas co-ordinator who helped with everything, as we needed to fly back and forth to Prague for Treatment.  

Ours was Hana Kawakami, she was amazing,  helpful, attentive, warm and caring from start to finish, she made my husband and I feel comfortable , she kept me informed throughout, from what meds I need to take and quantity, as well as the egg retrieval process to implantation etc. She Sorted out my medication and where necessary posted medication promptly. Hana paid a lot of attention to detail. 

I could not fault the staff and Doctors, especially Dr Vlcek who was there for most of my consultations/ appointments and embryo transfer, he was lovely. Very knowledgeable and caring. Made me feel very positive. 

One of our concerns was communicating in English, but this really wasn’t an issue with Hana or Dr Vlcek.  I genuinely couldn’t have asked for anything more. We are back home and I’m waiting to do my test in a few days time. 

Thank you to everyone at Gynem. You took the worry away and made the whole process pain free and easy. 

Best wishes and Kind regards. 

 

Kathy, UK

IVF Egg Donation
February 2018
Please accept my feedback that we found everything about our...

Please accept my feedback that we found everything about our experience to be great. The travel was not difficult, and the clinic staff were senstitive and clearly experts in fertility. We thought you were always very considerate and understanding especially with all our constraints on travel dates.  Overall it was excellent and we are very excited about our great result.

Anu, Ireland

IVF Egg Donation
February 2018
I am happy to give some feedback. I found working with you and the...

I am happy to give some feedback. I found working with you and the clinic very pleasant and friendly, you responded to my emails quickly and kept me well posted. Everyone at clinic was very polite and friendly. I am very happy that I chose Gynem.

I found you took good care of me from start, and Janina was very lovely too, you both looked after me really well through the whole process.

Thank you so much to you both and the clinic. I can't wait to let you know hopefully good news.

 

Sarah, UK

IVF Egg Donation
January 2018
We have had a very positive experience with Richard at Medical Travel...

We have had a very positive experience with Richard at Medical Travel and Gynem clinic.  Richard was very helpful with our initial queries on Gynem as a clinic and did not come across as pushy.  He provided the right level of information to us which was very helpful.

The medications were sent to me quickly through the post.  We were happy with the cost of the treatment and this is part of the reason that we decided to have treatment in Prague. We were always able to get hold of him and he responded to our e-mails in a timely fashion. 

In terms of the clinic – we were very pleased with the process, the clinic was very clean and everyone that we met with were very helpful and professional and caring. Richard spent a lot of time with me when I attended the clinic for the transfer and put me at ease.  He also talked through in detail the medications that I would need to take. We have had a positive result from the process and hope that that continues.

The only thing I would say and this is more aimed at Gynem than Medical Travel – is that 4 of our donors dropped out during the process.  They were all for very different reasons and I understand that much of that was out of the clinics control – however it did cause a lot of stress for us and it made me wonder how rigorous Gynem were in the screening process to ensure that the donors were (a) committed and (b) contacted regularly to ensure that they still wanted to be donors.

That said – Richard was very good at keeping us updated and went out of his way to ensure we had replacement donors and obviously this has worked out well for us in the end.

Jade, UK

IVF Egg Donation
January 2018
I would just like to say how brilliant Gynem fertility clinic is, we...

I would just like to say how brilliant Gynem fertility clinic is, we had our first IVF treatment with them and I am currently pregnant. I was a little apprehensive about going abroad at first but I needn't have been the clinic made it so easy for us and reassured us all the way I would not hesitate to use them again and couldn't fault them, especially Jana she was amazing and would like to thank her for all her help. I would highly recommend this clinic to anyone who is wanting to have IVF.

Amanda, UK

IVF Egg Donation
January 2018
At 37 years old I had one failed attempt of IVF in Edinburgh &...

At 37 years old I had one failed attempt of IVF in Edinburgh & two miscarriages from natural conception. From this process I was informed I had low AMH and my best chance of falling pregnant would be to use a donor egg. However as I already have a daughter I was not eligible to join the UK waiting list for a donor & could only have the treatment here if I knew someone willing to donate their eggs. I thought I'd run out of options. Unknown to me at the time my cousin & his fiancé who had had 6 miscarriages had researched all the fertility clinics in Europe & had attended Gynem & were 5 months pregnant with twins using an egg donor when they visited me just after my miscarriage. They spoke so highly of Jana, the clinic & the process that I reached out & emailed Jana to discuss options.

 

I forwarded my paperwork from here & refreshed some of my tests & after a Skype consultation with Dr Mrazek, Jana sent me donor options to choose from and medications to take. I had to google translate some of the mediations as they were received in Czech but this was a small thing. Jana was so very reassuring & answered all my questions so promptly. I was worried about booking flights so last minute but Jana booked my airport transfers & it all worked out perfectly.

 

When attending the clinic I found it to be everything my cousins described, new, fresh, welcoming. The staff were lovely & had great English. The embryologist was very informative. The transfer was quick & again the staff seemed caring & helpful.

 

I am now 9 weeks pregnant & cannot wait to meet this little baby who is making me so reassuringly sick! If something happens and we do not reach 9 months, the embryologists at Gynem have 6 frozen embryos for me to try again (I had no frozen options from the UK).

 

Comparing the process, drugs used & success rates (& actually cost) I would recommend any couple seeking fertility treatment to come to Gynem rather than the UK. I had asked my UK fertility clinic about using immunosuppressants & they had said no. In the UK I was never offered embryo glue....I used this in Prague & feel this has helped. Gynem seem to have a much more sophisticated process & the success rates were proof enough for me. Already my best friend is hoping to visit Gynem this year to pursue her dream baby.

 

A massive thank you to all involved xxx