Alison, UK

Plastic Surgery
October 2019

I have just returned from medical travel in Prague which i arranged through medicaltravel czech. I would like to say a big thank you for the services you provided. My medical coordinator,  Klara Pobudova, was excellent and made the whole process easier for me from start to finish. She helped with initial advice and arranging the surgery at Forme clinic  in the first instance, was always available to answer any questions I had, and always returned my answers promptly. She was knowledgable about Prague and gave me plenty of  information EVEN  before I travelled. This helped to reassure me prior to the surgery dates. Taxis were arranged for me to be picked up at airport, which was very  welcome, as i travelled alone and arrived late. This is  a very important part of the service for clients travelling alone.  Klara met me the morning of surgery, accompanied me to the Forme clinic and was a great help and support. This too was an  important part of the service as most people are very anxious immediately prior to surgery. Klara was always available to me via her phone post surgery,   and dealt efficiently with any issues i had such as  communication with my apartment holder, questions and transportation in and around Prague and the return to airport. This was invaluable help. Above all, Klara was very professional,  but also  friendly and approachable too , so i felt confident about contacting her when i had any issues, which she always managed to successfully resolve.   I would definitely want to have these  excellent services if I return to Prague again for treatment. Thank you very much Ms Klara Pobudova and Czech Medicaltravel services .