The Gynem clinic is very good, professional and clean and hygienic. The treatment protocol was very good in terms of transportation collection from the airport and from hotel to the clinic. I also appreciated that the staff spoke very good English to help with communication. It was also very useful to be able to receive the preparation medication in England before travel in order to prepare for treatment in addition I appreciated the skype calls with the Doctor and representative which allowed me to ask questions and saved upon additional expense and time having to travel to the clinic prior to treatment. The whole experience was pleasant as the staff were very friendly and helpful and answered my questions promptly. The whole process went smoothly which was good and staff made you feel at ease along with the receipt of a timetable for the prep medication. I would highly recommend the treatment and clinic and I would come back again for further treatment. The only thing that could be improved is the instructions /guidance for post treatment in terms of when to take the medication for what length of time, maybe supplying a calendar schedule and how to go about purchasing additional medication would be useful, but I over came this by communicating with you in order to clarify how long to take the medication for. I would like to add that the whole experience was a positive outcome as we now have a beautiful baby girl. Can you please pass on our gratitude to both yourself and the Doctor and staff as we are so grateful for this. Thank-You so so much. Furthermore, I am planning to try for a second child in September, therefore, can you please help to arrange and coordinate this for us.