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Reference

Couple from Leighton Buzzard, UK

IVF Egg Donation
July 2016
It was after a year when we realised that we may not be the lucky...

It was after a year when we realised that we may not be the lucky ones to have a baby naturally, we therefore thought of turning to IVF. Immediately after deciding to go down the route of IVF, it was apparent that it is very stressful task from wh ere, how and who. These are the questions which naturally are very stressful. I contacted several clinics in Spain, India and Czech. The experience from clinics in India was particularly poor with no or very little response. Spain was quite expensive and it was not a good option as IVF in the UK would have cost almost the same. We than contacted Richard via email. He was extremely professional in getting back to us within matter of hours. He explained us the complete process and answered all our questions very carefully and took his time in making sure we were satisfied. After having satisfied we decide to go to GYNEM via Richard. The whole experience was stress free. My wife decided to travel to the clinic for first appointment and had face to face meeting with the doctor and Richard was present all during the process (including airport pickup). The medicine were posted to the UK and it was all very simple on how to use the medicine (with some help from YouTube). And we than arrived for the main process and decided to take a holiday in Prague and have the IVF done. The entire Medical process was very smooth. Perfectly timed. And I must mention that Gynem clinics is way better that our NHS hospitals. Very clean(spotless). Staff speaks English so we didn't had any communication issue. The doctor , embryologist and nurses did brilliant jobs. We are now expecting our first baby in January 2017 into 3 months of pregnancy. I would like to thank Richard, team at medical travel,doctors and nurses at GYNEM for wonderful work.  

Clare, UK

IVF Egg Donation
June 2016
I would highly recommend Gynem clinic.  My husband and I live in...

I would highly recommend Gynem clinic.  My husband and I live in Prague but we are both English speakers and so our co-ordinator to book our appointments and to answer any questions we had between appointments.  From the very first communication over email and phone, coordinator was friendly, helpful and supportive and we really felt that she couldn’t do enough for us.  When we went for our appointments there was a lovely warm reception for us and every single receptionist, nurse and doctor that we met were all very professional and caring, we really can’t fault the service they provide.  We felt we weren’t just another couple but that they took an individual approach to our treatment and were extremely thorough in explaining all treatments in detail and answering all of our questions. The positive experience that we had with Gynem made the treatments so straight forward and took away a lot of anxiety and stress that we had been feeling prior to starting with them.  I believe that this relaxed atmosphere helped with our treatment and we are now 13 weeks pregnant!!! 

Gary, UK

Plastic Surgery
June 2016
Yes all went well with the procedure but I didn't enjoy being awake...

Yes all went well with the procedure but I didn't enjoy being awake for it, I would recommend a general anaesthetic to others. I think being picked up from the airport and you meeting me the next morning really helps take the stress away whenarriving in another country and not knowing where you need to go so definitely keep this up. After the operation you just want to lie down and relax so for me to have to walk through Prague to my hotel especially while my eyes were streaming was frustrating so I think a night in the hospital would be a really good idea. I found the hospital immaculately clean, and all the staff there very professional and friendly. It was very important that I understood the staff at the hospital so the fact that they spoke good English was great. Dr Vasek explained things very thoroughly to me but I wasn't expecting to be so swollen and bruised as I am so I think this is something that could be explained too so people don't worry if it happens. So I would definitely recommend your company and the hospital to others. Obviously it's too early to say how well the procedure has worked but I will keep you posted.  Thank you for all your help and your quick responses to my many emails. 

Rachel, USA

Plastic Surgery
June 2016
It was such an easy process working with all of you at the clinic....

It was such an easy process working with all of you at the clinic. Recovery has not been difficult since I left the clinic. I think the only thing I would have changed is that I wish I had more encouragement from the surgeon to test a larger size that is good for my body type. I feel like I could have gone another size up so I may consider a larger size in the future, but I still do like the results. Thank you ! 

Steven, UK

Plastic Surgery
June 2016
We are both felling a bit battered and bruised from the surgery we...

We are both felling a bit battered and bruised from the surgery we had done , but that was to be expected , we are more than happy with the way everything went with the travelling to prague and the correspondents we had via email which made bookin g so much easier . The clinic was spotless and caring and the surgeon was good at explaining what was going to happen  , the one negative would be we were there for 5 days after surgery it would have been good to have a follow up check up so we could see if everything was okay . Obviously from a heeling point of view different people heal quicker we are both still heavily swollen and bruised but getting through. I think if i was to do it again one night away from your own comfortable home is enough being away from home does make the healing a little bit harder . Hopefully now were back home this process will quicken . And we hope the results are good in a few months after all settles back to normal. We would both recommend your service and the clinic we will give other feedback when we see the results shortly . Thanks again Tereza for you kind emails..

Lindsey, UK

Plastic Surgery
May 2016
I have to say that I was extremely impressed with the service you...

I have to say that I was extremely impressed with the service you provided.  This was my first trip abroad for a procedure and I was understandably anxious about not having it done in England. It was very reassuring to see the gentleman waiting for our arrival at the airport to take us to our accommodation. I felt it was a good indication of the way my visit was being managed by Medical Travel Czech Republic Services. You, Tereza, put me at my ease when you picked me up on the day of my procedure. You were so professional, friendly and helpful, not just to me but also to my son and his wife who had come with me.  Medical Travel Czech Republic Services are very lucky to have you representing them and I would be grateful if you would forward my email to your Manager so that they know how good you are at your job. When it was time to return to England we were picked up in good time for our flight home. We felt very confident that if we had any problems or concerns you would help.  You gave us all your contact number and said that we could use it at any time. We had no need to.

 

Our trip to Czech Republic ran smoothly and I would definitely use Medical Travel Czech Republic Services again, especially if you were looking after us Tereza.

 

Thank you so much for everything and it was a pleasure to have met you.

 

Take care.

 

Kindest regards

Lindsay 

Kelly, UK

Plastic Surgery
May 2016
I'd like to thank you for all your help you have been so nice and...

I'd like to thank you for all your help you have been so nice and kind

I have nothing but good things to say about the service I've had it was perfect

I would say the only thing I think would be helpful is to have people to contact who have had surgery themselves at the clinic I would be happy to help in future to reassure people it is all safe and not a scam it can be a little daunting going to a different country to have cosmetic surgery I'm thoroughly glad I did

I will be recommending medical travel to people as I can say the service is fantastic let me know if you need any help in the future.

Many thanks

Kelly 

Kiril, UK

Plastic Surgery
May 2016
I'm very pleased with the entire service - I mean all the...

I'm very pleased with the entire service - I mean all the communication before the surgery, the flexible changes in plans, your assistance in the clinic, the medical staff. Everything was at good European level plus one  very important detail - the human factor:) I would definitely recommend you to anyone even without the bonus.

Ava, UK

Plastic Surgery
May 2016
Hope you doing fine and everything is OK. Quick note that Ava is very...

Hope you doing fine and everything is OK. Quick note that Ava is very happy with the surgery and she is doing great. Thank you so much for all the good services.

Vicky and Sally, UK

Plastic Surgery
May 2016
It was great to meet you too, thank you for arranging the procedure...

It was great to meet you too, thank you for arranging the procedure and translating for us. We got home all ok and we are both taking the rest of the week off of work for recovery.

I will say, that sally and I both had a really good experience and the after care was really good. Sarka the nurse took really good care of us both after the op and for that we are both grateful. 

Paul and Debra, UK

IVF Egg Donation
May 2016
After five attempts in the UK our dream is coming true thanks to...

After five attempts in the UK our dream is coming true thanks to GYNEM fertility clinic.

Although we are miles apart we felt at ease from the start of our journey. It was a good  feeling, very professional yet very friendly, nothing was to much trouble. All the staff we had contact with were great.

Our co- ordinator was fantastic helping us all the way, easy to contact replying to our questions very quickly we feel we have a friend for life.

Zdenka, Canada

Plastic Surgery
April 2016
Thank you for everything you have done for me! I am now back in...

Thank you for everything you have done for me! I am now back in Canada, recovering from the tummy tuck surgery. I am very pleased with the results, 3 weeks after my surgery. The stitches are 70 percent gone, I still have swelling, but healing quite well. The overall experience was amazing, your personal attention, pre and post op care, I was very impressed with the clinic, procedure and great care! Thank you Richard from the agency for finding you for me, for your capable hands and expertise, for your operating team, I will never forget walking in before the operation, team ready, welcoming, the profesionalism, the cleanliness, and you!!! I felt great and I had therefore total trust! Also special thank you to nurse Jana for looking after me and other client day and night after the operation. We were truly pampered! I will stop by for a visit on my next trip to Prague. Thank you again!

Zdenka, CAN/CZE

Plastic Surgery
April 2016
Our patient lives in Vancouvar, Canada but she is originally from...

Our patient lives in Vancouvar, Canada but she is originally from Czech Republic.

The feedback is in Czech, and we are happy to provide translation if needed.

Operace se zdarila, pan doktor Samudovsky byl bezvadny, ma zlate ruce a odvedl vybornou praci. Ma uzasny kolektiv, jeho klinika a sluzby supr, byla jsem nadmiru spokojena. Diky Vam a Vasemu doporuceni jsem se dostala k uzasnemu chirurgovi.

Web stranka byla profesionalni a informativni.

Vse klaplo jako na dratku.

Kate, UK

Plastic Surgery
March 2016
Thank you... you and your team made everything very straightforward...

Thank you... you and your team made everything very straightforward. .. and simple. I am only 7 days since surgery and took my last antibiotics today... but so far so good! ... and I would be happy to offer my reviews / photos in 6 weeks or so.. when the journey is complete. To give a comprehensive overview start to finish.
Particular high points for me were the good communication I had with you and Martina... quite possibly the nicest person I’ve ever met!

The hospital staff were good..(Especially anaesthetist) given the language barrier... and Dr Satankova appears to have done an excellent job.

If there were ways to improve the whole experience... I think a more comprehensive 'buddy' service could be offered at a extra cost... for those people travelling alone... to perhaps check in at hospital after procedure.. just to ensure all is well and reassure patient. And also accompany them home / to hotel also. .. Like I say... I think most people travelling alone would be happy to pay an additional 70 or 100 euros say for that additional attention. X

A home buddy system maybe..?  your ambassadors to be on the end of a phone to communicate with someone in ur own language who has been thru the experience already .. and can offer moral and practical advice and support. Xx

All round I am extremely pleased...
Thank you so much

Kerry, UK

Plastic Surgery
March 2016
Everything went well thank you, really happy with results. We seem to...

Everything went well thank you, really happy with results. We seem to have everything sorted, thank you for all your help with it all. We will recommend you to people know ... thanks again!

Sonia, UK

IVF Egg Donation
February 2016
My experience with Medical travel was totally amazing from the start...

My experience with Medical travel was totally amazing from the start to the end:). Martina was so helpful and helped me all the way through the process. She answered to all my emails and also reassured me so many times. I longed for a baby for almost 10 years. I tried many times Ivf, artificial semanation, you name it I tried it. I had alot of heartache, and nearly gave up. Then i came across this website and I see that it made many women fulfill there dreams. The doctors were great there and made me feel so important and not just a number. After trying on the second time I finally got pregnant. I couldn't believe my eyes. My husband and I were so happy and our hearts full of joy. Now my baby is 10 months old, she is my princess. Our life is now complete.

Hasumi, UK

Plastic Surgery
February 2016
Right now I am feeling much better, and I am starting to see the...

Right now I am feeling much better, and I am starting to see the results. I am really happy with what's been achieved, it's exactly what I hoped for.

Thank you for helping me since the very first email, you have been of great assistance :)

I will probably come back to Prague in the near future to explore it properly!

Angela, UK

Plastic Surgery
February 2016
I am still in the early stages of recovering from my procedures but...

I am still in the early stages of recovering from my procedures but it is getting better and progressing well.

I wish to thank you for supporting me to come to Prague and for the expert care received from Medical Travel
Czech Republic and the clinic. The whole process from first contact, booking and travel were all smooth and hassle free.
Your meeting me at the hotel and accompanying me to the clinic was greatly valued and appreciated.

The medical team was very welcoming and although they did not speak fluent English, they gave me time to ask questions via the interpreter, and answered my queries to help put me at my ease and made me less anxious about the impending surgery.
The clinic was very clean with state of the art facilities. My nursing care following surgery was highly professional, caring and efficient, I did not have to request analgesia as this was promptly offered and given. I could not thank the staff enough for the great care I received throughout my stay at the clinic.

My only negative experience to my trip to Prague was the Alpin Avion hotel I stayed in, which is rated as 3star on their site and really should be just 1star, their service was very poor.
I would highly recommend anyone thinking of cosmetic surgery in Prague to consider booking with Medical Travel Czech but please stay at another hotel.   

Anabell, UK

IVF Egg Donation
December 2015
Medical Travel from the first time I contacted them has been nothing...

Medical Travel from the first time I contacted them has been nothing but professional and prompt with their dealings with us.  In the beginning, I was hesitant to consider doing my ICSI overseas due to the possibility of additional stress of being far from home and the fear of not knowing the language and what quality of medical attention we will receive.  However, as soon as we contacted Medical Travel and communicated with Barbora (who was always very helpful and answers all our questions), our fears subsided.  We also did a lot of online research to see other people's reviews and they are also all positive.  It was then not very hard for us to make the decision to go ahead with Gynem. 

The support we got before, during and after our treatment is absolutely brilliant!  The facilities of Gynem are comparable if not more superior than the ones I've seen in the UK and for the fraction of the price, it's really a  no-brainer!  The service is also superb, we got picked up at the airport by a professional transportation company (and got ourselves a free city tour), we were brought to the clinic on our first visit to make sure we know where we're going, plus Barbora was there each time we have an appointment to make sure that we are supported. She was our translator and really all-round support during our treatment.  She even gave us tips on where to go and lent us her Prague zoo card!!

I am now 7 weeks pregnant thanks to the capable hands of the Gynem medical staff. I cannot thank them enough!!! I will certainly recommend them to everyone!!!

Janet, UK

IVF Egg Donation
December 2015
We would  like to highly recommend Gynem Fertility Clinic -...

We would  like to highly recommend Gynem Fertility Clinic -  we are both 42 years old and left it quite late to have a family.  We had two IVF cycles in London and were not impressed.  We did not know how different it could be but we did feel like it was a factory in London  and had no success and no real explanation except that we were too old.  We found Gynem after searching for IVF abroad and got in contact with Jana Poupe who speaks and writes very good English.  We decided to go over to Prague to meet Jana and Dr Mrazek (which you can do though Skype) as we wanted to make sure it felt right. We were very impressed with the clinic and the team are so lovely.  Jana helped us with looking for a hotel and getting us picked up from the airport so you felt you had someone looking after you from the start.     We decided to go ahead with Donor IVF and on our third try we have found out that we are pregnant!  We have received such excellent care and we felt the staff really looked after us and that we were not just a number.  Jana is so lovely and to whom we class as a friend as nothing is too much trouble.  She was always happy to answer any queries we had to put our minds at ease and kept us informed of progress.   Don't hesitate to look at Gynem if you want a excellent service with wonderful people along with up-to-date facilities.  We also love Prague and will be back to visit :)