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Reference

James, UK

Plastic Surgery
February 2019
Thank you for your assistance throughout, the transport back to the...

Thank you for your assistance throughout, the transport back to the airport, it was my own private car which was really nice thank you for that.

I honestly could not fault your service throughout the whole process,  I was so nervous traveling alone and the fact I had never had surgery like this before it made me more uncomfortable, but your constant communicating throughout the process really put me at ease and really help me put my mind to ease. 

I really liked the quick reply in emails if I had any questions or queries to be answered and the honesty in which you delivered them. 

All of the transport you provided for me was Brilliant and all on time. 

When I arrived at the clinic The met your colleague Marie as you could not attend, but she was so nice and polite and helped me to get settled through the consultation, she talked to me throughout the whole morning which I thought was a nice touch from you guys as a lone traveler to the unknown it was really nice to be put at ease the moment I arrived.

The medical staff at the clinic were all really nice and friendly and could not have done any more for me. 

Prior the procedure back 1 year ago when I found you guys through an online search, I did not think I would have gone through with this process, had it not been all the emails and personal constant contact about this with yourself I would have not have done this. I still sit here today 1 week on saying I can’t believe I went ahead with this procedure I really can’t.. thank you so much Klara I would totally recommend you guys to anyone in the future and I don’t think I would not change one thing which you have done for me.. all I really have done was show up your guys done everything for me and that will definitely have a lasting effect on me in a positive way.

Thank you  again so much Klara to you and your team, if I need anything in the future I know where to find you.

Sharon, UK

Plastic Surgery
February 2019
I’m very pleased with the results and the care of everything. I am...

I’m very pleased with the results and the care of everything. I am thinking of having my nose done and would love you to help me through this again I want to say a big thank you for everything xxxx

Jessica, you have done a great job and will definitely come to you again for help. I don’t think you could do any more as your service was excellent in every way. David is getting a plan for his teeth probably in April thanks to your help too.

Kitti, HUN

Plastic Surgery
February 2019
I liked your help first of all. It was great that you were there in a...

I liked your help first of all. It was great that you were there in a minute if something happened or I had a question. The doctor was very helpful and kind. I liked the flexibility at the clinic.

Maybe I would suggest two little things:

- prepare dinner for patients who had the surgery already in the morning (I asked for a toast and the nurse made it for me)

- prepare with cash (euro, British pound, etc.) to be able to give back if someone pays in cash

But these things are really little ones. I was satisfied with everything.

Amalie, Norway

IVF Egg Donation
February 2019
After several negative IVF trials in Norway to complete our family (...

After several negative IVF trials in Norway to complete our family (we already have a 3-year-old son through IVF), we decided to go for egg donation. As ED is illegal in Norway, we started investigating our options abroad. After researching different clinics in several European countries, we decided to go with the Gynem Fertility Clinic. And we have absolutely no regrets for choosing Gynem, as we are currently expecting our second son! The clinic has been fantastic all the way through the process. Martina, our coordinator, has been very helpful in adapting the treatment to our time schedule, providing necessary information all along the process and just being genuinely supportive and caring. We can highly recommend Gynem.

Faraz, UK

Plastic Surgery
February 2019
I’m good thanks and everything’s been great so far. I’m getting...

I’m good thanks and everything’s been great so far. I’m getting dressing off on Friday and looking forward to seeing my new look. Actually, I loved your services and I would give 10 stars out of 10. It’s great I’ll definitely recommended to my friends . I’ll send my nose pics .  If anytime you have a plan to come to Scotland let us know we would help you take to famous places in Scotland.

Leo, UK

Plastic Surgery
February 2019
I am really enjoying the whole process with this clinic even...

I am really enjoying the whole process with this clinic even sometimes I felt like Kinda of doubt the surgery but just need to be patient for the result. 

I would like to say the services in the clinic really nice and sweet, the nurses are keen to help me all the time and the hotel I stayed before also a good value choice. I would like to make the same choice if I do it again. 

The result of the result which I am satisfied with that, the shape of the nostrils and whole nose all good but I was expecting the small nose but the doctors warned before about the result could be the negotiating result between my expectation and the reality. 

To sum up, I am happy with all the works done there. Thanks so much to the people who help me before couldn’t get here without their contributions. 

Chris, UK

Plastic Surgery
January 2019
Firstly I was really pleased with the service that Klara provided....

Firstly I was really pleased with the service that Klara provided. Not only was she really helpful, spoke and wrote excellent English but also went out of her way to arrange my transport and hotel bookings etc.

She as also excellent in Prague and collected me from the hotel and we walked to the surgery. Klara was also very useful during the initial meeting with the surgeon. The surgery was good and I have no complaints at all.

Tony, UK

Plastic Surgery
January 2019
I’m back home all ok now, it was all easy to do with your help so I...

I’m back home all ok now, it was all easy to do with your help so I wouldn’t change anything about the service.

Marcus, UK

Plastic Surgery
January 2019
Hana, it’s been great speaking with you, you have been incredibly...

Hana, it’s been great speaking with you, you have been incredibly helpful throughout and I have appreciated all you have done. As for the clinic the nurses and the surgeon and overall experience it has been great and although my nose is still very swollen I am already 100% happy with how it looks and it will only get better. GREAT experience!

Elaine, UK

IVF Egg Donation
January 2019
I wouldn’t hesitate to recommend Gynem for anyone thinking of...

I wouldn’t hesitate to recommend Gynem for anyone thinking of pursuing fertility treatment abroad. I wish I done it far sooner instead of having so many failed attempts in the UK. Finally, after being abruptly told by my consultant at home that I should give up and I was now too old we decided to look into embryo donation abroad. All the clinics in Prague seemed to have good reviews so I chose Gynem based on price and then randomly a friend mentioned the clinic to me, so I took that as a good sign!

Initially, I thought the logistics of travelling abroad would be too much, but the staff were so helpful. In fact, I travelled alone for my first treatment with Power of Attorney consent from my husband which meant he was able to stay home and look after our daughter from our only successful ICSI treatment at home.

During my first treatment at Gynem I dealt with Martina initially and then Janina. Both women went above and beyond what I expected in terms of customer service. Martina even travelled to my hotel to leave medication for me on arrival as my flight from the UK had been cancelled and I was a day late arriving in Prague. Janina arranged airport transfers for me and then a taxi the next day to take me to and from the clinic as I chose to stay at a hotel near the old town rather than near the clinic. Even though going through fertility treatment can be stressful I enjoyed my time in Prague, it is a lovely city.

Although my first embryo donation was unsuccessful I had no hesitation in returning to Gynem for another attempt. The cost of two attempts at Gynem was still cheaper that one attempt in the UK. I liked that there are no hidden costs, you know exactly what you will be paying.

Following a Skype review with the doctor he suggested I get immunology testing at another clinic in Prague before embarking on another cycle to rule out any issues that might prevent the cycle working. This was never suggested to me in the UK. Janina liaised with the immunology clinic to set up the appointment for me. The testing came back fine, and I think this reassured me for my second attempt knowing that there was no underlying reason why it shouldn’t work. I was also pleased to know that Gynem weren’t just going to take more money from us without checking for underlying problems.

Janina kept in touch with me throughout the whole process and I knew that if I had any questions I could drop her an email and she would get back to me. She was able to courier over medication for me so that I didn’t have any hassle with prescriptions over here.

My second embryo donation was successful, and I am now 29 weeks pregnant with a little boy! After 9 years of trying in the UK I never thought we’d be lucky enough to add to our family.

I have already recommended Gynem to another couple and told them to ask for Janina.

Angela, Denmark

Plastic Surgery
January 2019
Hope all is well in Prague  I am recovering pretty fast, the...

Hope all is well in Prague smiley I am recovering pretty fast, the bruises are gone, just a little puffiness left, thought I would leave feedback now as I can see a bit better:
I was very satisfied with Medical Travels assistance throughout the whole process of making initial contact, choosing the right surgeon for my operation, setting up the date and during my stay in Prague. 
Dr Vašek performed a perfectly neat operation (face and neck lift + blepharoplasty) and his staff were very attentive during the 2 following days post op.
Marie, my contact, did an excellent job, which exceeded what could be expected. The communication was prompt and straight forward. After being discharged from the clinic I stayed a few days alone in the hotel and Marie was very helpful, she came to visit me several times and was checking up on me regularly on the phone, that made me feel safe. 
Overall the whole experience was smooth and easy, put aside the recovery, which is the least pleasant part and takes its time.

Carrissa and Randy, Trinidad

Plastic Surgery
January 2019
All is going well thus far post Lipo.  It was truly a great...

All is going well thus far post Lipo. 

It was truly a great experience having you there with us. We had some fears and doubts initially but after having you there with us through the consultation with the doctor, it was all better. 

The experience with Dr Sulcova was certainly a one of a kind experience. Her facility made us feel at home. Her together with her team and especially one of her nurses (can’t recall her name) who held my hand during surgery and was there making sure my husband and I drank our tea and checked our vitals regularly. 

It was certainly worth every penny. It’s that one on one attention that people look for when they have to do these kinds of surgeries and that’s what you all did for me and my husband. My husband and I would certainly recommend you as a coordinator and Dr Sulcova. 

We want to thank you so much for putting things in place at the last minute in literally less than a week. 

Thank you, Dr Sulcova and her team so much. 

Caryle, UK

Plastic Surgery
January 2019
I am so delighted with the outcome and have many progress photos if...

I am so delighted with the outcome and have many progress photos if you want them. I would certainly be a point of reference should you want it in the future.

Jamila, UK

Plastic Surgery
January 2019
I just want to say thank you so much for all the help and support...

I just want to say thank you so much for all the help and support given by Medical travel.  I was given the top 3 clinics along with the procedure and prices. To be very frank I was reluctant to go abroad for my facelift but Medical travel team Marie, the international patient coordinator answered to my emails promptly and helped me throughout my journey, flying from London to Prague, picking from airport dropping me to my hotel. As my consultation and surgery for the face, neck lift + blepharoplasty and browlift were scheduled,  Marie picked me from the hotel and did not leave me until the consultation and admission done.  

With regards to the surgery, it went will. I must say Dr Vašek done a very good job. Since everyone recovers differently. In my case, I was just impatient I bruise very easily need 10 times more to recover whereas, I met some clients who have recovered just in a week. After 3 weeks 50% swelling was gone still waiting for the final result lol! The clinic environment was so professional, from the admin staff to the nursing and kitchen staff, everyone gave me the best care. they follow strict infection control policy I felt myself in safe hands.

On the whole, it was a positive experience, going through Medical travel put me on ease. If I have to go for another procedure, will definitely go via medical travel. My whole experience went so well. Dr Vašek will give the best advice on what needs to be done and he will not do an unnecessary thing if we don't need it. However, as I mentioned try not to be impatient for the result.

Thanks again Marie!

Janet, UK

Plastic Surgery
January 2019
Dr Vasek did a full smas face and neck lift on me last September the...

Dr Vasek did a full smas face and neck lift on me last September the 10th 2018. 

I did not do any research, in case I was afraid of the outcome.

I am pleased to say that I feel and look a lot younger and am extremely pleased with my results. It is not the kind of surgery to take light-heartedly, but it has all been worth it in the long run. I still have a little tightening feeling and numbness bottom of my face neck and ears.

The price to include the flights for two and accommodation still worked out half the price here in the UK.

They have been very supportive since I left the clinic and would not hesitate to encourage anyone to have this done. Thank you Martina for your constant help .will be sending you some pictures in March this year.

Dr Vasek is a very experienced plastic surgeon and you feel very confident around him. Thank you all again including all the other staff at the clinic for looking after me throughout. Love and best regards.

Rose, Ireland

IVF Egg Donation
December 2018
Janina, I have to tell you about our feedback. I can honestly tell...

Janina, I have to tell you about our feedback. I can honestly tell you that the professionalism and medical and scientific expertise that we experienced from you guys was top class!! We have never had IVF and did not know what to expect. But I can tell you that all our best and positive experiences were met. Really top class and we mean that. Dr Mrazek and his team and of course yourself are world class from what we would think. We would strongly recommend your clinic, we hope not to have to return anytime soon, but if we do need to continue with our plans we will definitely return to Gynem.  

Ava, GER

Plastic Surgery
December 2018
I thought everything was perfect. I was nervous and you reassured me...

I thought everything was perfect. I was nervous and you reassured me.  Any questions I had, you provided answers quickly. I wouldn't change anything.  I am pleasantly surprised at the experience and would certainly recommend Medical Travel Czech to anyone asking.

Lara, UK

IVF Egg Donation
December 2018
I’ve been up since 5am, local time here. I have been convinced I...

I’ve been up since 5am, local time here. I have been convinced I’m not pregnant and was already preparing myself mentally for our next (5th) round in IVF but I don’t have to (I hope)...I AM PREGNANT! I am so overjoyed! Words cannot describe how I feel right now. I just can’t believe it! 

Thank you! Thank you Martina for all of your support and assistance in helping us get to here. I stressed that I wanted this to happen quickly and you made sure it did. The whole experience and process have been a top class service for us. All at Gynem we’re fantastic and you especially, have given a brilliant service. I really can’t thank you enough.

In these last 2 weeks, I kept on having flashbacks to when one of the ladies came out of the procedure room to talk to me and she said, ‘it’ll be a good Christmas present’. I smiled and got excited and since then kept on thinking, ‘please, please’. It is the best Christmas present!

Thank you again to you and all at Gynem! I couldn’t recommend you highly enough.

Neuza, UK

Plastic Surgery
December 2018
I liked everything. You've given your availability in answering...

I liked everything. You've given your availability in answering emails and attention. No doubt it turned out to be an experience because I had never travelled to another country alone. In the clinic all many friendly. The nurse who took my blood she is so sweet and the girl who gave me the bandage after the surgery too. The doctor is also very nice and simple. Good clinic with good conditions. Great price for my lipo, would not change anything. Loved my stay in Prague clean and safe city had no problem. l returned well to London and l sill have had a great recovery. Thank you! 

Anyelo, Sweden

Stem Cell Treatment
December 2018
I really enjoy working with you guys and can’t really think of...

I really enjoy working with you guys and can’t really think of anything to complain about. The one thing that we love the most was the assistance of having someone there from the moment the taxi picked us up until it was time to go home. She was AWESOME. As for the clinic, everyone was very welcoming and professional as well as nice. The procedure was fast and not as painful as I thought it would be. I guess at the end of the day from a scale of 1 to 10, 10 being the best I would give the entire process a high 9. This, of course, is including you preparing all paperwork and how fast you were with your answer to all my questions.