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Reference

Annemarie, UK

Weight loss procedures
October 2019
Lovely to hear from you! It's been a week since I got back from...

Lovely to hear from you! It's been a week since I got back from Prague - it's been pretty rough but I feel 100% now.  Sickness has stopped!

I just wanted to say a big Thank You to you for all your help and assistance over the last couple of months and for all your help in Prague and at the Clinic.  It certainly did make the whole process so much easier.  So a massive thank you from me to you.  I hope to be in touch next year when I come back for the adjustment.

What did you like about having us around and working with us?

Ease of translation in the clinic and hints and tips from Jessica where really useful.

Is there anything that you really loved? 

I loved how clean and pleasant the clinic was and how helpful and courteous all the staff were.  St Ana is really easy to get to as well and is not too far to travel from the City.

Is there anything that you would change and how? 

Only thing, with the long wait for blood results, maybe an English channel on the TV in the room!

Is there anything that would make your stay even more pleasant or a easier? 

Nothing that I can think of!

 

Kiana, USA

Plastic Surgery
October 2019
I am back home now. I have nothing but good things to say, not only...

I am back home now. I have nothing but good things to say, not only about you but also my experience that you helped me coordinate. Getting a procedure done in another country is a scary experience but you made me feel comfortable with it before I even arrived. In addition, it was great to have help planning where I was going to stay, things to do, and to have someone coordinate my medical care and appointments so when I arrived it was stress free. When I did finally arrive you were easily accessible for me, and helped me with directions, transportation, translating and tourist advise. All of these things contributed to my great experience. While I had never met you in person, it was nice to be familiar with someone before arriving. The medical care was great and I have no complaints about how it went. Overall, I cannot think of any negative feedback to provide. My experience with you and Medical Travel was great! 

Thank you for all your help and being there for me through it all. I hope all is well! 

Helen, Ireland

Plastic Surgery
October 2019
I am back home now and recovering well, thank you. The procedure was...

I am back home now and recovering well, thank you. The procedure was quite an experience!!! However, everything went well, and I am thrilled, so far, with the results. I have to say that Dr. Lucak was magnificent, although he did not speak good English, I think he could understand what I was saying and I was very pleased with him. He was an absolute gentleman and a wonderful surgeon. I would have no hesitation returning to him if and when I require further plastic surgery, also, I will not hesitate to recommend him to anyone who is looking for an excellent surgeon.

The Premier clinic was lovely as were the staff who were very friendly and helpful. I had a very comfortable night in the clinic and I was well looked after. I had three follow up appointments with Dr. Lucak after my surgery. I would recommend anyone having a lower face and neck lift to stay in Prague for at least 9-10 days.

This was my second trip to Prague for surgery, I must say I would not even consider going to Prague for surgery without the wonderful service of Medical Travel Cezch. They provide an excellent service and I cannot thank my co-ordinator, the lovely Marie Glavanakovova enough for her assistance. Marie is a pleasure to deal with and is an invaluable asset to the whole procedure. Thank you again, Marie.

BEFORE

 

AFTER

Rachael, UK

Plastic Surgery
October 2019
Thank you for asking. I'm doing well and I'm hungry now after the...

Thank you for asking. I'm doing well and I'm hungry now after the procedure. The procedure went well i think, but I am a bit swollen and bruised at the moment. It will take a little while to heal. I intend to recommend the clinic to some friends and family smiley

Florence, UK

IVF Egg Donation
October 2019
We would like to extend our special thanks and appreciation to all...

We would like to extend our special thanks and appreciation to all staff at Gynem fertility clinic.

Our journey towards expanding our family was made so relaxed and easy going by Janina, the international client coordinator, she ensured that we were well informed at all times this was made easy by the prompt emails. She ensured that the whole programme was well organised by arranging airport pickups hotel stay, and also provided information about the hotel surroundings in case we needed anything. We were so relaxed during the programme which was meant to be stressful because, we knew that Janina always had our backs. Even the times we arrived at the airport after midnight there was always a taxi waiting for us, and a  hotel room prepared.

All the staffs at the clinic were very professional, so friendly, and always eager to help. Everyone was so thorough and very knowledgeable in their respective departments. Dr Mrazek that saw, us initially was so empathetic and very kind. Dr Vlcek, who attended to us on the second visit was also very thorough and explained the procedures clearly. We found the staff very kind and empathetic.

Dr Tomas Rieger, the embryologist, was amazing gave daily feedback about the embryo development which we received via Janina. He knew his stuff, very thorough and gave us further information on the day that we met him, in regard to the transfer. Dr Zuzana Adamova, ensured that the embryo transfer was carried out with great ease, explained every step, as well as ensure that my dignity and privacy was maintained at all times.

Maria the receptionist was always welcoming and always made sure we were comfortable as we waited for the appointment. Nurse Petra, always administered the injections with lot of ease and calmness, and with great skill. I would highly recommend Gynem clinic to everyone. The brand new and pristine building, very clean and well organized, provides a relaxed atmosphere keeping at ease as you embark on the fertility journey.

Nimra, UK

Weight loss procedures
October 2019
I am home in my own bed thank you so much for all your help....

I am home in my own bed thank you so much for all your help. Everything was absolutely perfect. The only thing I would say is it's hard when you get back home because there's no help or don't really know what to do. Jessica, I actually recommended my sister inlaw.

Anisa, UK

Plastic Surgery
October 2019
Jessica, I've been a bit sore but nothing major! Thank you very much...

Jessica, I've been a bit sore but nothing major! Thank you very much for all your help and assistance, it was very professional. You were very helpful and it was very nice meeting you in the wonderful City of Prague! I hope I will see you next time.

 

Cindy, UK

IVF Egg Donation
October 2019
I'm not great with words but you have been amazing from start to...

I'm not great with words but you have been amazing from start to finish answering all my questions quickly and well. I also loved how easy you made it with the transfers from airport etc. This made a big difference to taking away the stress. I was impressed with how language was no problem.
My only negative was not yours or the clinics fault and that is because we can't plan the flights for transfer not only were they very expensive but the nice direct flights were all gone so having to get a connecting flight was a disaster when my flight from Prague was an hour delayed so missed my connecting flight from France to London so slept or didn't sleep on Charles de Gaulle cold floor and didn't get home till mid morning the next day. 

Alison, UK

Plastic Surgery
October 2019
I have just returned from medical travel in Prague which i arranged...

I have just returned from medical travel in Prague which i arranged through medicaltravel czech. I would like to say a big thank you for the services you provided. My medical coordinator,  Klara Pobudova, was excellent and made the whole process easier for me from start to finish. She helped with initial advice and arranging the surgery at Forme clinic  in the first instance, was always available to answer any questions I had, and always returned my answers promptly. She was knowledgable about Prague and gave me plenty of  information EVEN  before I travelled. This helped to reassure me prior to the surgery dates. Taxis were arranged for me to be picked up at airport, which was very  welcome, as i travelled alone and arrived late. This is  a very important part of the service for clients travelling alone.  Klara met me the morning of surgery, accompanied me to the Forme clinic and was a great help and support. This too was an  important part of the service as most people are very anxious immediately prior to surgery. Klara was always available to me via her phone post surgery,   and dealt efficiently with any issues i had such as  communication with my apartment holder, questions and transportation in and around Prague and the return to airport. This was invaluable help. Above all, Klara was very professional,  but also  friendly and approachable too , so i felt confident about contacting her when i had any issues, which she always managed to successfully resolve.   I would definitely want to have these  excellent services if I return to Prague again for treatment. Thank you very much Ms Klara Pobudova and Czech Medicaltravel services . 

Sharon, Australia

Plastic Surgery
October 2019
Arrived home safe and sound. Loved your city and was out enjoying all...

Arrived home safe and sound. Loved your city and was out enjoying all the sights four days after surgery, looking a bit of a sight but no-one took much notice. I was going to write and thank you for your help in arranging everything for me. I don’t think there is much more you could do for your clients. 

We were very impressed with the company you use for airport pickups.  We didn’t arrive until 3.30am and would have excused anyone from not being there, especially when we were supposed to arrive at 9.30. They must have monitored our flight and still had someone there at 3.30, which was very welcome.

All throughout the process you were very prompt in answering my emails and forwarding information. Dr. Vasek and his clinic were great.  I had done my own research on him and his clinic, but still you never know until you get there and meet the people. The nursing staff and facilities at Forme were second to none and I don’t think I could have found a more caring and professional team. I wouldn’t hesitate in recommending them. I am very happy with the outcome, he took “ten years off, at least”.  The bruising and swelling are subsiding now so I can see the result.

You were very professional and caring in your interaction with myself and Graeme and he was very thankful for your help with his mobile phone. Don’t change anything, the whole process was painless and went smoothly from start to finish. Keep my name and number and if you make it down to Australia in the future give me a call. It was lovely meeting you and best wishes.

Regards, Sharon

Michelle, UK

Weight loss procedures
October 2019
I am currently on day seven and feeling pretty good with a weight...

I am currently on day seven and feeling pretty good with a weight loss of 4.5 kg. 

I really appreciate your assistance with my trip to Prague. I couldn’t have done it without your help and knowing that I had somebody I could speak to in case I had any queries was invaluable. I’m sorry we didn’t get to meet so I could thank you personally. Please let me thank you now. 

Your colleague was very helpful arranging the taxi for me and my partner to the hospital. She greeted us at reception and gave me all the information I required and put my mind at rest. She had very good English and explained everything in a professional, polite yet friendly way. 

I would definitely recommend Medical Travel Czech on the back of my experiences with yourselves. In fact I have already recommended you to a friend of mine who may be in touch soon!  Again please let me know thank you for all your help.

Yours sincerely, Michelle.

Anna, UK

Plastic Surgery
September 2019
I am extremely happy with your friendly and professional service, ...

I am extremely happy with your friendly and professional service,  everything go with plan and great atmosphere, it was no hidden costs or anything skipped,  all exactly with our agreement. Trip to Prague & surgery it was really pleasure, and easy to do on my own, because it  was perfect organised by Jessica.

Allan, Uk

Plastic Surgery
September 2019
I have had a fantastic experience using MedicalTravelCzech. Marie...

I have had a fantastic experience using MedicalTravelCzech. Marie answered all of my questions and made all the arrangements. On the day she took me from my hotel to the clinic and was with me until the operation. The staff were friendly and after care is brilliant. With such a beautiful city to explore I would highly recommend coming here to anyone.

Fayhaa, Denmark

Plastic Surgery
September 2019
Jessica was very helpful and supportive all the way through. We got...

Jessica was very helpful and supportive all the way through. We got all the help we needed from her, and she provided good suggestions for clinics and accommodation.

Rob, UK

Plastic Surgery
September 2019
From the the moment I made contact with Medical Travel my experience...

From the the moment I made contact with Medical Travel my experience was extremely positive. Jessica was very responsive, reassuring and attentive to what I needed and valued. Most improantly she put my mind at ease in terms of the credibility of the service, the clinic and the recovery time. She’s very experienced and knew exactly what was going to happen which was invaluable given the extremely limited time with the surgeon. Without her I would have probably been left wondering and anxious. After the surgery she could do enough for me, whether it be after care medicine or travel advice.  Without doubt I would recommend Medical Travel and Jessica to anyone thinking about cosmetic surgery overseas. THANK YOU!

Sandra, UK

Plastic Surgery
September 2019
We both thought the whole process was very good. Jessica sorted all...

We both thought the whole process was very good. Jessica sorted all out arrangements at the clinic and also from the airport she is a very professional kind lady. The clinic for very clean and all staff very welcoming. and although my wife had a small problem with the surgery we new in advance they were certain risks. Even so dr vasek sorted and reassured us everything will be fine. Sandra is now home and doing well. so thankyou forme clinic and big thanks to you Jessica.

Philip, UK

Plastic Surgery
September 2019
Well i was very pleased with your help and also pleased with the...

Well i was very pleased with your help and also pleased with the clinic staff and the doctor. The only thing is it is important to have a fridge in the hotel for the ice packs,i did not have one. You were great and i would like info for my wife regarding face lift.

Anaelle, UK

Plastic Surgery
September 2019
I would like to say a huge thank you to Medical travel. Especially to...

I would like to say a huge thank you to Medical travel. Especially to my coordinator Hana Kawakami. I have to say that I was a bit doubting because it was abroad but Hana really reassured me with my doubts and everytime I had questions she would answered me really promptly. The surgery went smoothly everyone was great and I know if I have to get another surgery in the future I know who to contact. Amazing people and I’m really satisfied with my results. Everyone took really great care of me and were really helpful.

Thank you so much once again.

Kimberly, Germany

Plastic Surgery
September 2019
My experience with Medical Travel Czech was amazing. I loved how the...

My experience with Medical Travel Czech was amazing. I loved how the coordinators are there to answer any questions you may have or assist you in every way. The entire experience from the time I landed in Praque all the way until I left. The nurses at the clinic were stellar. They take great care of you post surgery. The doctor listens and respects the clients/patients wishes as well as recommends. I would definitely and have already recommended Medical Travel Czech. Thank you! 

Sally, UK

Weight loss procedures
September 2019
Thank you so much for your help and support before and during my stay...

Thank you so much for your help and support before and during my stay. You were brilliant! smiley

I had a very positive experience with Medical Travel and St Anna's Clinic. Martina was a brilliant co-ordinator before and during my visit. Her English is fantastic and she is very warm and friendly. Mr Milan who explained the procedure to me and also talked me through my medication was also really friendly and professional. My room was large and bright and very clean with access to outdoor space. I would recommend Medical Travel and the clinic.