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Amanda, USA

IVF Egg Donation
May 2019
Our experience with Medical Travel was top notch and it was all...

Our experience with Medical Travel was top notch and it was all thanks to Hana!  First and foremost Hana is such a wonderful person. You can tell she really cares about the people she meets. She was also super responsive through the entire process. My husband and I were traveling from the US and had a ton of questions and no email went unanswered.  We felt very supported the whole way.  I arrived before my husband and Hana arranged a private transfer for me to arrive at the clinic.  She was there with me through the entire process and even after the treatment she continued to check in. Although the IVF cycle was not successful I had nothing but a great experience.  I would highly recommend (and already have to others in the US) to travel to Prague for treatment through Medical Travel.  I would go back myself for a second treatment if vacation time allowed.  Thank you so very much for all of your help.  My husband and I greatly appreciate it.

Sue, UK

Plastic Surgery
May 2019
I had my surgery, lower face and neck lift and also upper eyelids...

I had my surgery, lower face and neck lift and also upper eyelids blepharoplasty, with surgeon Mr. Peter Jan Vasek. After numerous consultations in the UK, all of which were quoted very expensive cost, my husband asked Google what clinic I should consider abroad. We found the clinic in Prague and on contacting patient co-ordinator Hana Kawakami, she made me feel at ease, so surgery was booked which I had on the 14th May 2019. I cannot begin to tell you what a fantastic surgeon and team who took care of me. My utmost respect and gratitude to all at the clinic. Nothing was too much trouble and I cannot recommend them highly enough. After only 7 days, the results are far exceeding my expectations. I have already planned further treatment in October to resurface my skin and remove pigmentation. I can’t wait. I am happy for you to put my name to the review as Sue Palmer, which is the name I am known in in the UK.

Catherine, USA

Weight loss procedures
May 2019
I wanted to thank Hana as my liason between the clinic and myself,...

I wanted to thank Hana as my liason between the clinic and myself, she is lovely and very fast to respond to my queries. I traveled all the way from the USA and was a little timid to have surgery in the Czech Republic, but it was better care than I have received in the US. I just wanted to thank everyone at the clinic for their professionalism and patience with the language barrier, although most spoke fluent english, we managed with scharades if we needed to and it was just fine. I am so glad I went to Prague to get this done, not just the cost, but when I looked into it in the US they don't offer the same level of care. I was kept overnight and given IV fluids, pain and nausea medication and checked in on regularly. When I investigated it in the US they insert the balloon and then sent home same day. I truly cannot imagine the difference and I am so grateful for the care I recieved. Czech Republic YOU ARE ABOVE THE REST!!!! Extraordinary care provided.

Desiree, UK

Weight loss procedures
May 2019
Just got home from the airport. Overall my stay in Prague was a very...

Just got home from the airport. Overall my stay in Prague was a very positive experience. You took really good care of me and my stay at the clinic has been great – the staff was very nice and the procedure went so well I haven’t felt sick or unwell during all this time. I am really happy I chose Medical Travel Czech and am looking forward to seeing you again in six months.

Cristina, UK

Weight loss procedures
May 2019
Thank you, I am good, thanks. My stomach is quite painful at the...

Thank you, I am good, thanks. My stomach is quite painful at the moment, but otherwise I am fine. Tomorrow I will fly back to London. Thank you for arranging everything for me, everything was well organised!

I am very happy with the services you provided, as well as the clinic. 

It’s been a week since I have had the balloon inserted and I am well.  I did not feel nauseous and I didn’t vomit at all after insertion or later. However, I was in huge stomach pain for a while, but now it is getting better.

I do feel full much sooner, after small amounts of food, and the sensation lasts longer.  I don’t think I will be able to eat in a day more than about 600 - 700 calories, at most (for a while, at least). Today I will start going to the Gym again, for light exercise. 

I decided to weight myself once a week, so I will see on Sunday if I lost any weight, but my clothes feel looser (I’ve been dieting for a month,  before the balloon insertion, as well). I will leave you feedback in a few weeks time, after I will see how things are developing with the balloon.

I plan to come to Prague for adjustments of the balloon by the end of August \ beginning of September if needed, and I will get in contact closer to that time to arrange the appointment with the clinic.

As well, I have seen on your website that you could arrange a mid-face facelift, and I want to explore that for next time I will come to Prague, either for a consultation or to have the procedure done, after the balloon adjustment.

If you have any suggestions about a good plastic surgeon please let me know. Many thanks!

Cindy, UK

IVF Egg Donation
April 2019
Myself and my husband would first of all like to start by saying a...

Myself and my husband would first of all like to start by saying a very big thank you to Klara from Medical Travel / Gynem. Our first encounter with Klara was one that would leave a lasting impression of grace and generosity. Klara went above and beyond for us in ensuring we had our medication on time, and that we could begin our IVF journey in the month that we wanted. She always instilled confidence in us, and alleviated every anxiety. On such a sensitive fertility journey such as this, we could not have been anymore grateful. Our journey to Prague was a seamless, easy and calm one. We were greeted by the driver organised by Klara, and driven to our five star apartment. The driver was exceptional, and showed us where we could do grocery shopping, the train lines and stations, and also showed us short cuts to the main Prague tourist attractions. 

From our first day in Prague, we felt that we were not just a number, we felt that we were cared for. This is completely different to our experiences of fertility care in London, UK where we are from. As the days progressed, we found the service to be even better than the days before. When Klara was not present, she would always ensure that we were taken care of, and that we knew who our contact for the day was. We would like to use this opportunity to extend our warmest gratitude to Martina also for being there for us. 

Our appointments were always on time, and we never at any point found ourselves 'anxiously waiting'. We were always seem promptly, guided by either Klara or Martina. We were never alone, and always felt in the loop. We were given daily reports on our embryos by Klara and Gynem. Gynem were truly incredible in making our dreams a reality. She celebrated our victories with us in the form of the loveliest words. It was refreshing to see how genuinely happy she and everyone we came in to contact with; was for us.

Our transport was always booked for us and outside our apartment waiting. And, we would received messages from Klara letting us know when they were outside. On our last day in Prague, we were to leave our apartment at 4am as we had an early flight. To our surprise, Klara had also woken herself up at 4am to message us; making sure that we were awake and that we knew the driver was outside. How incredible and selfless that she would sacrifice sleep, to make sure we were taken care of. The care we received from Klara, Medical Travel and Gynem was truly, truly 24hour care.

To ensure our safely, Klara would also always tell us the colour of the car/taxi picking us up. There were no mistakes. And the attention to detail and those little things made us feel very safe in a foreign land.

Throughout our treatment, every question I had was answered. Every anxiety i had was calmed. And even when we returned to London, I felt comfortable asking Klara questions, and she would always promptly reply with detail. There was no question that was too big or too small.

We would once again like to say a major thank you to everyone involved in our care. Our experience receiving fertility treatment at Gynem was one that we would never forget.

Thank you also to all the doctors, embryologists, nurses, care workers, cleaners, assistants, receptionist, phlebotomists, lab workers and Medical Travel. You all are changing lives.

Hayley, UK

Plastic Surgery
April 2019
It was great! Thank you for your support Prague is a lovely city we...

It was great! Thank you for your support Prague is a lovely city we would not have visited if it wasn't for my procedure.

Rick, USA

Plastic Surgery
April 2019
I just got back to the states last night. I'm feeling fine just...

I just got back to the states last night. I'm feeling fine just anxious for the swelling and bruising to go away. Everyone was so nice and professional. Hope all is well with you. I'm just anxious to see the results.

Helena, Ireland

Plastic Surgery
April 2019
I had a wonderful time in Prague. It was lovely to meet you and I...

I had a wonderful time in Prague. It was lovely to meet you and I would like to thank you for your assistance with my procedure in the Forme Clinic. The procedure went very well, the clinic and staff were very nice and everything was handled professionally.

I was told to get off the bed quickly for the next person, I was feeling quite woozy and I would have appreciated somewhere to sit and have a glass of water for a minute or two. Maybe they might consider a room for people to sit for a while after their procedure?

Anyway, apart from that, I would not let that put me off for my next visit, which I intend to do perhaps later in the year. My eyes are doing very well so far and I am sure they will be wonderful when they are finally healed and fully recovered. I hope you are keeping well, and thank you once again.

Liane, UK

Plastic Surgery
April 2019
Very worth travelling to Prague for surgery, it’s a fraction of the...

Very worth travelling to Prague for surgery, it’s a fraction of the price compared to the UK. My coordinator ( Helena) was super friendly and helpful with anything I needed right from the start .. being collected from the airport etc, she also eased me with my nerves about surgery. My surgeon Dr. Vasek was very open and honest because I originally came to have a full facelift but he said ‘no way I didn’t need one’. Come back maybe 10 years for that! so I felt assured,  he allowed me to have upper and lower eyelid surgery which was a little more needed, so I’m still happy  and agreed with my surgeon Dr Vasek The aftercare was well explained other than how I should go about having my stitches out in the UK but other than that I couldn’t ask for a more pleasant stay.

Borbala, UK

Plastic Surgery
March 2019
I would like to thank you for all your help! I did a research before...

I would like to thank you for all your help! I did a research before choosing Medical Travel Czech. I was looking for surgeries in Seoul, Turkey and Poland as well. I had the best feeling about Medical Travel Czech, there was no question I will choose to go to Prague once I got in contact with you. You were really helpful and nice and replied so fast. And even with the short notice I had, you managed to find the best clinic for me. 

Dr. Petr Jan Vasek did a brilliant job, I cannot even believe it. He is extremely professional and knew exactly what I wanted. The result is beyond what I expected. I am so grateful for everything and I can only recommend Medical Travel Czech in the future. 

Thank you so much again for all your help and guidance! Have a lovely day!

Kind Regards, Borbala

Bayana, UK

Plastic Surgery
March 2019
First of all, I would like to thank you and your colleague Marie from...

First of all, I would like to thank you and your colleague Marie from all my heart for your patience and friendly responsive assistance to all my queries sometimes silly ones. It’s a pity we did not meet personally but I hope you will be my first person to contact in future. I'm very pleased with the results and it’s healing quickly.  All your services from the meeting point until the end were very professional and organised.

The clinic staff was friendly attentive made you felt warm, not nervous. I felt good in doctors hands during the operation no pain during and after as he told me. My special thanks to him! The clinic location is great! I wish you all the best in life! And thank you very much! Oh yes, I did enjoy Prague what a magical city I will be back! Best wishes, Bayana 

Irene, UK

Plastic Surgery
March 2019
I hope you are well. I am sending “Feedback”. The service...

I hope you are well. I am sending “Feedback”. The service you provide is simply The Best! From our first contact, I felt confident that I was in Good Hands... I gave you arrival/departure dates and times and you worked miracles around that! from meeting us at the Airport, Procedure, After Care. Your service is excellent! What Results?!! Can’t Thank you enough, What a Team!!

Mateusz, Poland

Plastic Surgery
March 2019
I have been doing very well. Thank you very much for all your support...

I have been doing very well. Thank you very much for all your support and professional service you`ve provided me. I do appreciate it.  I`m very pleased with the experience with your company and I will recommend it. I hope my eyelid are gonna look the way I dreamed of.

Maria, Canada

IVF Egg Donation
March 2019
We are very pleased with your services. I even recommended your...

We are very pleased with your services. I even recommended your clinic to my friends. Me and Clint were both satisfied.  Thank you for the excellent care your clinic has provided us. I will email you soon for the results. Take care. 

Kim, UK

Plastic Surgery
March 2019
I would like to say I enjoyed my time in Prague. I am feeling well...

I would like to say I enjoyed my time in Prague. I am feeling well and happy with what I see just now can't wait till I fully heal. I would like to say that I would recommend u to anyone of my friends. Everyone was very pleasant and I felt well looked after and will definitely be back.

Bara, Iceland

IVF Egg Donation
March 2019
Thank you, Hana!  The services of Medical Travel and Gynem...

Thank you, Hana! 

The services of Medical Travel and Gynem was very professional but also personal and warm. We’ve been so happy with our coordinator, Hana Kawakami, who has been so supportive through this. We’ve been through three transfers and I’m now 5 weeks pregnant after my third. 

I have a good feeling, specially since this embryo was quality 1 from day one. Lets hope!

 

Vanny, UK

Weight loss procedures
March 2019
I’m pleased with the process so far. The only thing I would like to...

I’m pleased with the process so far. The only thing I would like to see  is follow ups during the time I have the ballon. This doesn’t have to necessarily be with the surgeon but at least with a nurse. I’m fine if the patient wants to opt out of using the nutritionist but I think it would be nice a follow up with a medically trained nurse. 

Regarding the procedure, it went well, I was comfortable through the procedure and I’m lucky I haven’t experience bad side effects so far. I felt the nurses at the hospital were very professional and helpful. 

Loretta, Romania

IVF Egg Donation
March 2019
Gynem was recommended by a friend. Of course, we searched the net to...

Gynem was recommended by a friend. Of course, we searched the net to get some information about Gynem. Most of them were positive. So we decided to go ahead.

We called Gynem and Zita responded to our phone call. She explained us step by step what we had to do. We understood everything what she explained, very well.

We had no experience with Gynem directly but due to my business relation with some Czech companies, I already knew that the Czech Republic is very developed country on technical issues and Czech people are very serious and trustable people. 

Our first visit to Gynem went very smooth. We were picked up from the airport by a car sent by Gynem. Zita welcomed us and arranged our visit to the doctors. Meanwhile, our tests and scan were done and we had the result in just an hour. Our impression was very positive. A modern, well-equipped clinic with professional doctors and staff.  Once again, we decided to go ahead.

During our treatment period in our home country, Zita was always very helpful. She responded to all our telephone calls and emails on time. She sent us all the necessary medication whenever we needed them within a couple of days.

Our second visit to Gynem went as well as our first visit. Smoothly and professional. The embryo transfer was made with success without any complications.

As a result, we are now pregnant with 5 weeks and hope that everything will continue to go well.

We had a very pleasant and positive experience with Gynem and we sincerely recommend Gynem to all couples.

We would like to thank again Gynem and specially Zita for everything.

Rachael, UK

IVF Egg Donation
March 2019
We have no complaints with Gynem clinic and found everything ran well...

We have no complaints with Gynem clinic and found everything ran well for us on both occasions that we travelled there. 
We appreciated the initial airport and clinic transfers while we got our bearings. 
Hana was extremely helpful.. friendly and always answered our many worries and queries promptly to help us with the process. It was great to have an English speaking coordinator to help explain the process and liaise with the clinic and sort medication etc.. 
One negative would be the husband not being present at the egg transfer stage as in the UK the husband is present and also gets to see the embryo being transferred back which can be a special moment but we appreciate this may not be how things are done in Prague!
Many thanks again Hana for all of your continued help. We would recommend Gynem.