Reference

Thank you for all of your help, if we choose to have any further surgery we would not hesitate to to use Medical Travel  Czech again.

Everything was so simple and streamlined, the communication from yourself was impeccable, everything happened as we were advised it would in the same time scale as said. For two ladies that usually travel with husbands this was a big thing for us, at no time did we have any concerns as everything was explained to us. Many thanks for putting us at ease and making this happen. 

My IVF Gynem experience

THE RESEARCH:

It took me a very long time to decide what clinic to go because of how expensive IVF is but mostly about how much we want to be successful with a qualified doctor. Also based in the UK, IVF is so expensive and not affordable for us. I looked at 3 countries before I made the decision, I looked at Turkey, Poland and Czech Republic in Prague. I discounted Poland because of the lack of communication from the most popular clinics. I then focused on Turkey and Prague, after reading reviews, success rates and looking at Facebook groups, I discounted Turkey, and this was mainly because I needed to be able to fly home for work when needed. Prague had 2 hour flights every day so that was great.

It was hard to finally decide on a clinic to use. We chose Gynem because there was no waiting lists, no horror stories, had a good success rate and mostly because of Jana's ability to answer all and every single one of my questions within hours of my emails. I mostly appreciated that she was honest and consulted the doctor whenever i had any medical questions. 

The CLINIC EXPERIENCE:

The best thing about being with Gynem was that my international coordinator Jana. She was the first person i spoke to on the online chat and she was the ONLY person who was assigned to me and i loved that! I never had to discuss my fertility issues twice, or send my documents over more than once. Jana was so quick at replying to my emails i sometimes missed reading new ones because i assumed they were old (we had a good thread going).  

Another thing i loved about the clinic is that Jana organised everything for me, i flew to and from Prague 4 times (my choice), this was because  i have a toddler at home and wanted to be mommy and a sibling hunter at the same time. i was able to be have reliable transport arranged to me from and to the airport and hotel. Of course the hotel recommendations were a massive help.  The best thing about Gynem Clinic is that IT IS SAFE!! i travelled alone, stayed in hotels  alone and completely worry free. 

During the pre-embryo transfer procedure, the embryologist was so honest and told me what extras i did not need. i love that the clinic is NOT money driven and was not out to rob my husband and i. i wanted Assisted Hatching which would have cost an extra £400 but they were honest in that i didn't need it. They only did procedures that were necessary for us. Also i loved that they practice within the legal parameters and put my health first. I asked for more embryos and they were clear in saying NO it isn't safe and definitely illegal to have (3) i appreciated that as i got something to freeze. They made sure i knew the risks and success likelihood before the transfer and i am grateful for that. 

Honestly, i look forward to continuing to work with Gynem clinic in the hope of completing our family. I am currently in the two week wait (so anxious and want that positive pregnancy test). I have nothing negative to say about the clinic. It’s clear, professional and have very very friendly stuff. Oh yes must mention that great little kids play area in reception, my son loved it. Thanks so much Jana for making a very lonely and stressful experience so easily and uncomplicated. We are very grateful to you.

Many aspects you have to consider when you plan on doing surgery abroad. For me it was no spontaneous decision and the planing took a lot of time. It was nearly six month until everything fell into place.

Helena and Richard, the two International Client Coordinators I had contact with, stayed with me the whole process and patiently helped me to get everything organised, even though we had challenges and changes in between.

Here a little summary:

- More than every thing the communication was very good. Every question was answered promptly.

- At start of my journey in Prague the taxi driver was very polite and explained a little bit about Prague on my way to the hotel. And more than everything I appreciated the taxi in the morning of my surgery.

- I really appreciated Helena's help when I went to the clinic the first time. She went through with me to all formalities where questions arose. Her presence helped me a lot to get my nervousness in check. I was very thankful that she was there.

- All questions which arose after the surgery she passed on to the doctor. As things did not turn out as expected she helped me to stay in touch with the surgeon. This way we could find a good solution for the problem and again I really felt in good hands.

All in all I can highly recommend Medical Travel Czech Republic when you are planning surgery abroad.

Client from UK, speaking Czech.

O plastice nosu jsem uvazovala par let a jsem velmi rada, ze jsem se rozhodla podstoupit tento zakrok pres Medical Travek Czech. Od sameho zacatku je vse velmi srozumitelne a slecna/pani Marie byla neuveritelne napomocna a mila, vzdy ochotna vysvetlit cokoliv a odpovedet mych milion otazek. Nakonec byl zakrok proveden na Forme clinic a operaci provedl pan Doctor Vasek. Jakakoliv sebemensi operace muze byt stresujici a myslim si, ze MTC mi opravdu pomohl, jak odvozem na kliniku, tak pritomnosti Marie, ktera cekala pred klinikou tak jejim zabavnym rozptylovanim pred zdravotni kontrolou. Kazdopadne bych chtela tuto sluzbu doporucit vsem, kteri uvazuji o plasticke operaci. Jeste jednou dekuji za vse.

Thanks for your email, once again I thanks you and your team for fantastic work, my tummy tucks operation went successfully without any complications, both pre and post operation and medications given for discharge package are very excellent, most importantly the strong antibiotic given during and on discharge package to avoid post operation infection are excellent. I can recommend your team medical travel Czech Republic to people, I have already started giving out your email and phone number to my friends and colleagues for your excellent job and all your staff are very good, friendly, caring and accommodative with super and highly professional surgeon. Thanks very much.

I had an upper and lower eye lift and I could not recommend Doctor Vasek and his team enough. My experience was so comfortable from start to finish, thanks to Medical Travel and both their representatives: Janina who arranged my surgery and Vojta who accompanied me to the clinic. He is such an amazing young man who made this experience very comforting and enjoyable for me. Janina and Vojta were exceptional, went beyond, above to ensure l was knowledgeable and comfortable about my surgery. Also, made me feel very welcome to Prague. 

From making an enquiry with medical travel through to procedure being carried out I found the whole process very seamless and my co-ordinator Hana very informative and always on hand to offer some friendly advice, even with directions.

The clinic really was spotlessly clean and my private room lovely and comfortable. Everything was explained to me in really good English and the nurses were friendly and professional in carrying out all necessary medical checks prior to the procedure.

The procedure itself went very smooth and was over in just a few minutes with a little recovery overnight at the clinic where I was checked on regularly and monitored. The clinic made sure that I was not discharged until they were 100% happy with my progress.

Even after the gastric balloon procedure my co-ordinator checked in and offered some really good advice on some minor heartburn I suffered, which is a common short term side effect.

I am now two weeks on from having the procedure and doing really well, eating small liquid/soft meals and have lost 8lb in 2 weeks which is great result especially as I suffer from PCOS and struggled to loose just a few pounds with diet and exercise.

If I knew it was this easy I would have done it years ago, I now look forward to a healthier future and would definitely recommend medical travel for their expert knowledge and friendly approach.

I’m back in Manchester and I feel so much better. I would like to thank you again for everything you did, you were wonderful. 

I have written some feedback below. I hope this is ok? If you need anything further then please let me know. From the moment I contacted Medical Travel Czech I was assisted by Hana who was amazing. She was very informative, helpful and empathetic. Hana responded promptly to all of my questions and I feel she went above and beyond in doing her job. 

Hana arranged for me to be picked up from the airport and taken to my hotel. She also arranged transport to the hospital where I was welcomed by her colleague, Marie. Marie was lovely and she explained what was going to happen next and who I would be seen by etc.

I had my pre-op and then my consultation with Dr Vasek. Dr Vasek was very nice and he seemed to know what he was talking about. He could tell just by looking at my nose what the issues were with it. The only thing I would have liked would have been a more in depth consultation where I could have gone into more detail about what I wanted. I wanted to show pictures of my desired look. 

I then had a physical check with another doctor who was very thorough and made me feel welcome and listened to. The nurses then took me to get ready for my operation. They were lovely, very helpful and welcoming.

After my operation the nurses were fantastic. They really looked after me. Dr Vasek came to check on me later that day and again the next morning to remove the packing in my nose. The nurses helped clean me up, gave me an aftercare package and explained what I needed to do. They arranged transport back to my hotel. 

Hana contacted me that same day to see how I was. I can honestly say that she helped me get through the worst part. I was very emotional after the operation and was alone in Prague. Hana was very supportive and even gave me details of the local supermarket and sight seeing spots that I could see if and when I felt up to it. Hana is truly an asset to Medical Travel Czech and I would recommend her services to anyone. 

I cannot thank her enough for making a very daunting process miles better than what it would have been without her help.

In terms of my satisfaction regarding the procedure (septorhinoplasty) I am unable to comment on this as I am yet to see the results. 

I still have my cast on and the bruising is quite bad. It is not very painful but my head feels very blocked (like I have a cold). 

It’s very hard to wash my face properly and I really want to blow my nose but I can’t. 

I’d say the worst part about the whole experience is how I feel emotionally.

The best part was, by far, Hana.